Question 1

Normative control flows through an organization's hierarchy of authority.

Accepted Answer

A) True 
 B)False  False

Question 2

In the context of financial controls,asset management refers to the ability to _____.

Accepted Answer

A)  use resources efficiently and operate at minimum cost 
B)  earn more in returns than the cost of debt 
C)  earn revenues greater than costs 
D)  meet short-term obligations 
E)  generate cash to pay bills 
A)  use resources efficiently and operate at minimum cost 
B)  earn more in returns than the cost of debt 
C)  earn revenues greater than costs 
D)  meet short-term obligations 
E)  generate cash to pay bills A

Question 3

Which of the following is true of clan control?

Accepted Answer

A)  It influences behavior through norms and expectations set by the organizational culture. 
B)  It uses budgets for personnel, equipment, travel expenses, and the like to keep behavior targeted within set limits. 
C)  It flows through the organization's hierarchy of authority. 
D)  It refers to the influence of customers and competition on the behavior of organizations and their members. 
E)  It gives people freedom to work on their own. 
A)  It influences behavior through norms and expectations set by the organizational culture. 
B)  It uses budgets for personnel, equipment, travel expenses, and the like to keep behavior targeted within set limits. 
C)  It flows through the organization's hierarchy of authority. 
D)  It refers to the influence of customers and competition on the behavior of organizations and their members. 
E)  It gives people freedom to work on their own. A

Question 4

The _____ form of inventory control automatically orders a fixed number of items every time an inventory level falls to a predetermined point.

Accepted Answer

A)  just-in-time scheduling 
B)  breakeven 
C)  balanced scorecard 
D)  asset management 
E)  economic order quantity 
A)  just-in-time scheduling 
B)  breakeven 
C)  balanced scorecard 
D)  asset management 
E)  economic order quantity

Question 5

The CFO of a company wanted to analyze the financial strength of his company.He specifically asked for information on the company's assets and liabilities.Which of the following would provide the necessary information?

Accepted Answer

A)  Income statement 
B)  Balance sheet 
C)  Balanced scorecard 
D)  Gantt chart 
E)  Breakeven analysis account 
A)  Income statement 
B)  Balance sheet 
C)  Balanced scorecard 
D)  Gantt chart 
E)  Breakeven analysis account

Question 6

The critical path is the pathway from project start to conclusion that involves activities with the longest completion times.

Accepted Answer

A) True 
 B)False

Question 7

Feedforward control focuses on what happens during the work process.

Accepted Answer

A) True 
 B)False

Question 8

Developing a balanced scorecard for any organization begins with a clarification of the organization's mission and vision.

Accepted Answer

A) True 
 B)False

Question 9

Steering control takes place _____.

Accepted Answer

A)  during the work process 
B)  reactively in an organization 
C)  before work begins 
D)  after the work is completed 
E)  to correct mistakes already made 
A)  during the work process 
B)  reactively in an organization 
C)  before work begins 
D)  after the work is completed 
E)  to correct mistakes already made

Question 10

The bureaucratic control system influences behavior through norms and expectations set by the organizational culture.

Accepted Answer

A) True 
 B)False

Question 11

An internal control strategy requires a high degree of trust.

Accepted Answer

A) True 
 B)False

Question 12

Explain briefly the two broad options managers have with respect to control system.

Accepted Answer

Managers have two broad options with res

Question 13

Which of the following best describes controlling?

Accepted Answer

A)  The process of deciding where an individual should go and how to best go about it 
B)  The process of inspiring people to best utilize the resources 
C)  The process of bringing people and material resources together in working combinations 
D)  The process of setting directions and allocating resources 
E)  The process of measuring performance and taking action to ensure desired results 
A)  The process of deciding where an individual should go and how to best go about it 
B)  The process of inspiring people to best utilize the resources 
C)  The process of bringing people and material resources together in working combinations 
D)  The process of setting directions and allocating resources 
E)  The process of measuring performance and taking action to ensure desired results

Question 14

_____ = Net Income/Owner's Equity

Accepted Answer

A)  Return on Equity 
B)  Return on Assets 
C)  Net Margin 
D)  Inventory Turnover 
E)  Acid Test 
A)  Return on Equity 
B)  Return on Assets 
C)  Net Margin 
D)  Inventory Turnover 
E)  Acid Test

Question 15

What is management by exception?

Accepted Answer

A)  It is the point where performance objectives identify key results that one wants to accomplish. 
B)  It is the situation where outputs are difficult or expensive to measure. 
C)  It is the point where output standards and input standards are used to carefully document results. 
D)  It is the point where past experience becomes the baseline for evaluating current performance. 
E)  It is the practice of giving attention to situations that show the greatest need for action. 
A)  It is the point where performance objectives identify key results that one wants to accomplish. 
B)  It is the situation where outputs are difficult or expensive to measure. 
C)  It is the point where output standards and input standards are used to carefully document results. 
D)  It is the point where past experience becomes the baseline for evaluating current performance. 
E)  It is the practice of giving attention to situations that show the greatest need for action.

Question 16

Which of the following is the formula for measuring asset turnover?

Accepted Answer

A)  Current Assets/Current Liabilities 
B)  Current Assets - Inventories/Current Liabilities 
C)  Sales/Total Assets 
D)  Net Income/Total Assets 
E)  Total Debts/Total Assets 
A)  Current Assets/Current Liabilities 
B)  Current Assets - Inventories/Current Liabilities 
C)  Sales/Total Assets 
D)  Net Income/Total Assets 
E)  Total Debts/Total Assets

Question 17

Bureaucratic control differs from clan control in that bureaucratic control:

Accepted Answer

A)  influences behavior through norms and expectations set by the organizational culture. 
B)  emphasizes hierarchy and authority. 
C)  harnesses the power of group cohesiveness and collective identity. 
D)  gives people freedom to work on their own. 
E)  encourages participation, empowerment, and involvement. 
A)  influences behavior through norms and expectations set by the organizational culture. 
B)  emphasizes hierarchy and authority. 
C)  harnesses the power of group cohesiveness and collective identity. 
D)  gives people freedom to work on their own. 
E)  encourages participation, empowerment, and involvement.

Question 18

The clan control influences employees and members to display common behavior patterns.

Accepted Answer

A) True 
 B)False

Question 19

Briefly explain the four step control process.

Accepted Answer

The control process involves four steps.

Question 20

Planning ensures that performance is consistent with plans,and that accomplishments throughout an organization are coordinated in a means-ends fashion.

Accepted Answer

A) True 
 B)False

Normative control flows through an organization's hierarchy of authority.

In the context of financial controls,asset management refers to the ability to _____.

Which of the following is true of clan control?

The _____ form of inventory control automatically orders a fixed number of items every time an inventory level falls to a predetermined point.

The CFO of a company wanted to analyze the financial strength of his company.He specifically asked for information on the company's assets and liabilities.Which of the following would provide the necessary information?

The critical path is the pathway from project start to conclusion that involves activities with the longest completion times.

Feedforward control focuses on what happens during the work process.

Developing a balanced scorecard for any organization begins with a clarification of the organization's mission and vision.

Steering control takes place _____.

The bureaucratic control system influences behavior through norms and expectations set by the organizational culture.

An internal control strategy requires a high degree of trust.

Explain briefly the two broad options managers have with respect to control system.

Which of the following best describes controlling?

_____ = Net Income/Owner's Equity

What is management by exception?

Which of the following is the formula for measuring asset turnover?

Bureaucratic control differs from clan control in that bureaucratic control:

The clan control influences employees and members to display common behavior patterns.

Briefly explain the four step control process.

Planning ensures that performance is consistent with plans,and that accomplishments throughout an organization are coordinated in a means-ends fashion.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Filters

Exam 9: Control Processes and Systems

Normative control flows through an organization's hierarchy of authority.

In the context of financial controls,asset management refers to the ability to _____.

Which of the following is true of clan control?

The _____ form of inventory control automatically orders a fixed number of items every time an inventory level falls to a predetermined point.

The CFO of a company wanted to analyze the financial strength of his company.He specifically asked for information on the company's assets and liabilities.Which of the following would provide the necessary information?

The critical path is the pathway from project start to conclusion that involves activities with the longest completion times.

Feedforward control focuses on what happens during the work process.

Developing a balanced scorecard for any organization begins with a clarification of the organization's mission and vision.

Steering control takes place _____.

The bureaucratic control system influences behavior through norms and expectations set by the organizational culture.

An internal control strategy requires a high degree of trust.

Explain briefly the two broad options managers have with respect to control system.

Which of the following best describes controlling?

_____ = Net Income/Owner's Equity

What is management by exception?

Which of the following is the formula for measuring asset turnover?

Bureaucratic control differs from clan control in that bureaucratic control:

The clan control influences employees and members to display common behavior patterns.

Briefly explain the four step control process.

Planning ensures that performance is consistent with plans,and that accomplishments throughout an organization are coordinated in a means-ends fashion.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Filters