Question 1

Feedforward control differs from feedback control,in that feedforward control:

Accepted Answer

A)  corrects mistakes already made. 
B)  focuses on the quality of end results rather than inputs. 
C)  solves problems as they occur. 
D)  focuses on what happens during the work process. 
E)  takes place before a work activity begins. 
A)  corrects mistakes already made. 
B)  focuses on the quality of end results rather than inputs. 
C)  solves problems as they occur. 
D)  focuses on what happens during the work process. 
E)  takes place before a work activity begins.

Question 2

The first step to the control process is to _____.

Accepted Answer

A)  measure actual performance 
B)  compare results with objectives 
C)  establish performance objectives and standards 
D)  take corrective actions 
E)  compare results with standards 
A)  measure actual performance 
B)  compare results with objectives 
C)  establish performance objectives and standards 
D)  take corrective actions 
E)  compare results with standards

Question 3

Shaun,a production manager at Taxener Inc.,receives a complaint from the company's employees that raw materials were being used in an unorganized manner leading to production delays.Which of the following techniques will help Shaun to organize the flow of raw materials for production?

Accepted Answer

A)  Breakeven point analysis 
B)  Just-in-time scheduling 
C)  Business process reengineering 
D)  Pareto principle 
E)  External control 
A)  Breakeven point analysis 
B)  Just-in-time scheduling 
C)  Business process reengineering 
D)  Pareto principle 
E)  External control

Question 4

After establishing standards of performance,which of the following is the next step in the control process?

Accepted Answer

A)  Identifying the key results 
B)  Comparing results with standards 
C)  Comparing results with objectives 
D)  Implementing management by exception 
E)  Measuring the actual performance 
A)  Identifying the key results 
B)  Comparing results with standards 
C)  Comparing results with objectives 
D)  Implementing management by exception 
E)  Measuring the actual performance

Question 5

_____ is a combination of the critical path method and the program evaluation and review technique.

Accepted Answer

A)  Gantt chart 
B)  CPM/PERT 
C)  Pie chart 
D)  Bar diagram 
E)  Run chart 
A)  Gantt chart 
B)  CPM/PERT 
C)  Pie chart 
D)  Bar diagram 
E)  Run chart

Question 6

Quality of production and error rates are output standards used by businesses.

Accepted Answer

A) True 
 B)False

Question 7

What is a balanced scorecard?

Accepted Answer

A)  It shows profits or losses at a point in time, which is displayed in a Sales - Expenses = Net Income format. 
B)  It shows assets and liabilities at a point in time. 
C)  It tallies organizational performance in financial, customer service, internal process, and innovation and learning areas. 
D)  It occurs when revenues are equal to costs. 
E)  It reduces costs and improves workflow by scheduling materials to arrive at a workstation or facility just in time for use. 
A)  It shows profits or losses at a point in time, which is displayed in a Sales - Expenses = Net Income format. 
B)  It shows assets and liabilities at a point in time. 
C)  It tallies organizational performance in financial, customer service, internal process, and innovation and learning areas. 
D)  It occurs when revenues are equal to costs. 
E)  It reduces costs and improves workflow by scheduling materials to arrive at a workstation or facility just in time for use.

Question 8

Calculate net income from the following information:
ROA = 35%
Sales = $250,000
Current assets = $30,000
Fixed assets = $70,000

Accepted Answer

A)  $87,500 
B)  $35,000 
C)  $10,500 
D)  $24,500 
E)  $15,000 
A)  $87,500 
B)  $35,000 
C)  $10,500 
D)  $24,500 
E)  $15,000

Question 9

Clan control influences:

Accepted Answer

A)  behavior of organizations and the members through market competition. 
B)  managers to give workers freedom to work on their own. 
C)  hierarchy of authority. 
D)  budgets for personnel, equipment, and travel expenses. 
E)  employees and members to display common behavior patterns. 
A)  behavior of organizations and the members through market competition. 
B)  managers to give workers freedom to work on their own. 
C)  hierarchy of authority. 
D)  budgets for personnel, equipment, and travel expenses. 
E)  employees and members to display common behavior patterns.

Question 10

Cycle times,engineering efficiency,and new product time are sample measures of _____.

Accepted Answer

A)  learning 
B)  internal process improvement 
C)  innovation 
D)  financial performance review 
E)  customer satisfaction 
A)  learning 
B)  internal process improvement 
C)  innovation 
D)  financial performance review 
E)  customer satisfaction

Question 11

Input standards differ from output standards in that input standards measure _____.

Accepted Answer

A)  actual outcomes 
B)  earnings per share 
C)  work results 
D)  work efforts 
E)  error rates 
A)  actual outcomes 
B)  earnings per share 
C)  work results 
D)  work efforts 
E)  error rates

Question 12

Which of the following is true of a bureaucratic control system?

Accepted Answer

A)  It influences employees and members to display common behavior patterns. 
B)  It harnesses the power of group cohesiveness and collective identity. 
C)  It expects people to work on their own as they are given the freedom to do so. 
D)  It allows and encourages people to exercise self-discipline in performing their jobs. 
E)  It provides laws and regulations that govern the behavior of an organization's top executives. 
A)  It influences employees and members to display common behavior patterns. 
B)  It harnesses the power of group cohesiveness and collective identity. 
C)  It expects people to work on their own as they are given the freedom to do so. 
D)  It allows and encourages people to exercise self-discipline in performing their jobs. 
E)  It provides laws and regulations that govern the behavior of an organization's top executives.

Question 13

A balance sheet shows profits or losses of a business at a point in time.

Accepted Answer

A) True 
 B)False

Question 14

Return on assets = _____

Accepted Answer

A)  Current Assets/Current Liabilities 
B)  Sales/Total Assets 
C)  Total Debts/Total Assets 
D)  Net Income/Total Assets 
E)  Current Assets - Inventories/Current Liabilities 
A)  Current Assets/Current Liabilities 
B)  Sales/Total Assets 
C)  Total Debts/Total Assets 
D)  Net Income/Total Assets 
E)  Current Assets - Inventories/Current Liabilities

Question 15

Dilma,a finance manager at FinTel Inc.,needs to understand the current financial position of the company in terms of meeting its short-term financial obligations.Dilma must calculate the _____ to accomplish this task.

Accepted Answer

A)  debt ratio 
B)  asset turnover 
C)  return on assets 
D)  inventory turnover 
E)  acid test ratio 
A)  debt ratio 
B)  asset turnover 
C)  return on assets 
D)  inventory turnover 
E)  acid test ratio

Question 16

Just-in-time scheduling automatically orders a fixed number of items every time an inventory level falls to a predetermined point.

Accepted Answer

A) True 
 B)False

Question 17

The management function,which sees to it that the right things happen,in the right way,and at the right time,is known as _____.

Accepted Answer

A)  controlling 
B)  organizing 
C)  planning 
D)  leading 
E)  staffing 
A)  controlling 
B)  organizing 
C)  planning 
D)  leading 
E)  staffing

Question 18

Earnings per share,sales growth,and market share are the input standards used by businesses.

Accepted Answer

A) True 
 B)False

Question 19

Karzon Ltd.,a car manufacturing company,calculated its debt ratio to be 2: 5.Calculate the total debt for Karzon Ltd.,from the following information:
Cash in hand = $120,000
Cash at bank = $180,000
Bills receivable = $200,000
Bills payable = $180,000
Land and building = $250,000
Inventories = $50,000
Machinery = $100,000

Accepted Answer

A)  $360,000 
B)  $240,000 
C)  $280,000 
D)  $300,000 
E)  $270,000 
A)  $360,000 
B)  $240,000 
C)  $280,000 
D)  $300,000 
E)  $270,000

Question 20

Calculate the expenses incurred if the net income is $500,000 and sales is $1,500,000.

Accepted Answer

A)  $800,000 
B)  $650,000 
C)  $500,000 
D)  $250,000 
E)  $1,000,000 
A)  $800,000 
B)  $650,000 
C)  $500,000 
D)  $250,000 
E)  $1,000,000

Feedforward control differs from feedback control,in that feedforward control:

The first step to the control process is to _____.

Shaun,a production manager at Taxener Inc.,receives a complaint from the company's employees that raw materials were being used in an unorganized manner leading to production delays.Which of the following techniques will help Shaun to organize the flow of raw materials for production?

After establishing standards of performance,which of the following is the next step in the control process?

_____ is a combination of the critical path method and the program evaluation and review technique.

Quality of production and error rates are output standards used by businesses.

What is a balanced scorecard?

Calculate net income from the following information: ROA = 35% Sales = $250,000 Current assets = $30,000 Fixed assets = $70,000

Clan control influences:

Cycle times,engineering efficiency,and new product time are sample measures of _____.

Input standards differ from output standards in that input standards measure _____.

Which of the following is true of a bureaucratic control system?

A balance sheet shows profits or losses of a business at a point in time.

Return on assets = _____

Dilma,a finance manager at FinTel Inc.,needs to understand the current financial position of the company in terms of meeting its short-term financial obligations.Dilma must calculate the _____ to accomplish this task.

Just-in-time scheduling automatically orders a fixed number of items every time an inventory level falls to a predetermined point.

The management function,which sees to it that the right things happen,in the right way,and at the right time,is known as _____.

Earnings per share,sales growth,and market share are the input standards used by businesses.

Calculate the expenses incurred if the net income is $500,000 and sales is $1,500,000.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Filters

Exam 9: Control Processes and Systems

Feedforward control differs from feedback control,in that feedforward control:

The first step to the control process is to _____.

Shaun,a production manager at Taxener Inc.,receives a complaint from the company's employees that raw materials were being used in an unorganized manner leading to production delays.Which of the following techniques will help Shaun to organize the flow of raw materials for production?

After establishing standards of performance,which of the following is the next step in the control process?

_____ is a combination of the critical path method and the program evaluation and review technique.

Quality of production and error rates are output standards used by businesses.

What is a balanced scorecard?

Calculate net income from the following information: ROA = 35% Sales = $250,000 Current assets = $30,000 Fixed assets = $70,000

Clan control influences:

Cycle times,engineering efficiency,and new product time are sample measures of _____.

Input standards differ from output standards in that input standards measure _____.

Which of the following is true of a bureaucratic control system?

A balance sheet shows profits or losses of a business at a point in time.

Return on assets = _____

Dilma,a finance manager at FinTel Inc.,needs to understand the current financial position of the company in terms of meeting its short-term financial obligations.Dilma must calculate the _____ to accomplish this task.

Just-in-time scheduling automatically orders a fixed number of items every time an inventory level falls to a predetermined point.

The management function,which sees to it that the right things happen,in the right way,and at the right time,is known as _____.

Earnings per share,sales growth,and market share are the input standards used by businesses.

Calculate the expenses incurred if the net income is $500,000 and sales is $1,500,000.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Filters