Exam 2: Organizational Strategy, Competitive Advantage, and Information Systems

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Startups like Dark Sky can predict to the minute when it is going to start raining or snowing within the next hour because they ______________.

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C

Six Sigma is a popular _________ methodology.

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A

In your own words (i.e.go beyond the book definitions), what is the difference between BPI, BPM, and BPR? If you joined the upper management team of a local manufacturing company, how could you potentially use BPI, BPM, and BPR?

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1)BPI = incremental improvements; BPM = maintaining BPI over time; BPR = radical improvements
2)BPI = getting employees to recommend ways their department could do things better; BPM = ensure business processes are continually aligned with the strategy (meeting frequently with lower management); BPR = implementing a new ERP system

Which of the following is a type of societal/political/legal pressure?

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Alignment often fails because business and IT managers have different objectives.

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Dashboards are used in which process?

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Chevron employed ________ to provided detailed work instructions to its employees.

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Fulfillment is triggered in the _________ department.

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WalMart has a(n)___________ strategy.

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_________ is the most difficult, radical, lengthy, and comprehensive strategy.

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The bargaining power of buyers is low when buyers have many choices and high when buyers have few choices.

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___________ relationship management is an organization-wide effort toward maximizing the customer experience.

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The web ____________ buyer power.

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Banks have a lot of competition locally in addition to competing with online banks. This concept applies to ____________.

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RFID tags and bar codes are used in which process?

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The OLPC's experiment with solar-powered tablets in Ethiopia ________.

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Which of the following is NOT a fundamental element of a business process?

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Which of the following is TRUE of NASCAR's pre-race inspection app?

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Chevron initially utilized ___________ to improve their supply chain, followed by employee-driven ________ initiatives, and then adopted a unified _____ approach to standardize business processes.

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List, describe, and provide a real world example of the five different strategies for competitive advantage.

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