Question 1

Managing purchasing is an example of a(n):

Accepted Answer

A) Accounting Business Process 
B) Finance Business Process 
C) Marketing Business Process 
D) Production Business Process 
E) Management Information Systems Business Processes 
A) Accounting Business Process 
B) Finance Business Process 
C) Marketing Business Process 
D) Production Business Process 
E) Management Information Systems Business Processes

Question 2

Information Technology is a key enabler of business process reengineering (BPR).

Accepted Answer

A) True 
 B)False

Question 3

Hyo runs an ice cream store with her family. She told you that because they are small and just have the one store, they really don't need any information systems to support their business processes. Which of the following is not an example of how information systems could support the store's business processes?

Accepted Answer

A) Evaluate staffing decisions based on sales. 
B) Deciding when to hold sales training. 
C) Capturing data about sales of flavors throughout the day. 
D) Being able to compare purchase orders to products received. 
A) Evaluate staffing decisions based on sales. 
B) Deciding when to hold sales training. 
C) Capturing data about sales of flavors throughout the day. 
D) Being able to compare purchase orders to products received.

Question 4

Hyo runs an ice cream store with her family. At the end of each week, they do a physical count of inventory. This is an example of a(n):

Accepted Answer

A) Accounting Business Process 
B) Finance Business Process 
C) Marketing Business Process 
D) Production Business Process 
E) Management Information Systems Business Process 
A) Accounting Business Process 
B) Finance Business Process 
C) Marketing Business Process 
D) Production Business Process 
E) Management Information Systems Business Process

Question 5

BPM can improve an organization's flexibility.

Accepted Answer

A) True 
 B)False

Question 6

Hyo runs an ice cream store with her family. They run a Frequent Scoop program. Each time the card holder gets a cone/dish of ice cream, the card is punched. The eleventh cone/dish is free. This is an example of a(n):

Accepted Answer

A) Accounting Business Process 
B) Finance Business Process 
C) Marketing Business Process 
D) Production Business Process 
E) Management Information Systems Business Process 
A) Accounting Business Process 
B) Finance Business Process 
C) Marketing Business Process 
D) Production Business Process 
E) Management Information Systems Business Process

Question 7

Applying copyrights and trademarks is an example of a(n):

Accepted Answer

A) Accounting Business Process 
B) Finance Business Process 
C) Marketing Business Process 
D) Production Business Process 
E) Management Information Systems Business Process 
A) Accounting Business Process 
B) Finance Business Process 
C) Marketing Business Process 
D) Production Business Process 
E) Management Information Systems Business Process

Question 8

Hyo runs an ice cream store with her family. Before anyone uses the sales terminal he/she must enter in a password. This is an example of a(n):

Accepted Answer

A) Accounting Business Process 
B) Finance Business Process 
C) Marketing Business Process 
D) Production Business Process 
E) Management Information Systems Business Process 
A) Accounting Business Process 
B) Finance Business Process 
C) Marketing Business Process 
D) Production Business Process 
E) Management Information Systems Business Process

Question 9

The fulfillment process is triggered when _______________ receives a purchase order.

Accepted Answer

A) a vendor 
B) the sales department 
C) the warehouse 
D) accounting 
A) a vendor 
B) the sales department 
C) the warehouse 
D) accounting

Question 10

Hyo runs an ice cream store with her family. Which of the following activities is a component of their procurement process?

Accepted Answer

A) Recording their daily sales revenue 
B) Sending an order to their sugar supplier 
C) Making the ice cream 
D) Setting up an employee schedule 
E) Generating an invoice for their supplier 
A) Recording their daily sales revenue 
B) Sending an order to their sugar supplier 
C) Making the ice cream 
D) Setting up an employee schedule 
E) Generating an invoice for their supplier

Question 11

A business process always includes information systems.

Accepted Answer

A) True 
 B)False

Question 12

Many organizations prefer ______ because it is less risky and less costly than ______.

Accepted Answer

A) BPR; BPI 
B) BPR; BPM 
C) BPI; BPR 
D) BPI; BPM 
A) BPR; BPI 
B) BPR; BPM 
C) BPI; BPR 
D) BPI; BPM

Question 13

Information systems play a vital role in which of the following functions?

Accepted Answer

A) Executing the process 
B) Capturing and storing process data 
C) Monitoring process performance 
D) All of the choices are correct 
A) Executing the process 
B) Capturing and storing process data 
C) Monitoring process performance 
D) All of the choices are correct

Question 14

Which of the following processes involves the warehouse, purchasing, and accounting functional areas?

Accepted Answer

A) Procurement 
B) Fulfillment 
C) Order entry 
D) Accounts receivable 
E) Payroll 
A) Procurement 
B) Fulfillment 
C) Order entry 
D) Accounts receivable 
E) Payroll

Question 15

Which of the following processes involves the warehouse, sales, and accounting functional areas?

Accepted Answer

A) Procurement 
B) Fulfillment 
C) Order entry 
D) Accounts receivable 
E) Payroll 
A) Procurement 
B) Fulfillment 
C) Order entry 
D) Accounts receivable 
E) Payroll

Question 16

Which of the following statements is false?

Accepted Answer

A) BPM begins with process modeling. 
B) Process modeling is a graphical depiction of all the steps in a process. 
C) BPM uses Web-enabled technologies for user interfaces. 
D) Business activity monitoring is used to measure and manage business processes. 
E) Business activity monitoring is a type of scheduled reporting. 
A) BPM begins with process modeling. 
B) Process modeling is a graphical depiction of all the steps in a process. 
C) BPM uses Web-enabled technologies for user interfaces. 
D) Business activity monitoring is used to measure and manage business processes. 
E) Business activity monitoring is a type of scheduled reporting.

Question 17

Business processes can be completed either within a single functional area or across multiple functions.

Accepted Answer

A) True 
 B)False

Question 18

The procurement process is comprised of ______ steps that are completed in _____ different functional areas of the firm.

Accepted Answer

A) three, three 
B) six, three 
C) five, three 
D) six, six 
E) five, five
F)None of the choices are correct 
A) three, three 
B) six, three 
C) five, three 
D) six, six 
E) five, five
F)None of the choices are correct

Question 19

Managing pay and payroll is an example of a(n):

Accepted Answer

A) Accounting Business Process 
B) Finance Business Process 
C) Marketing Business Process 
D) Human Resources Business Process 
E) Management Information Systems Business Processes 
A) Accounting Business Process 
B) Finance Business Process 
C) Marketing Business Process 
D) Human Resources Business Process 
E) Management Information Systems Business Processes

Question 20

Refer to IT's About Business PI1.1- The case specifically discusses the changes Chevron made to it bilking process using cross-functional business process design.

Accepted Answer

A) True 
 B)False

Managing purchasing is an example of a(n):

Information Technology is a key enabler of business process reengineering (BPR).

Hyo runs an ice cream store with her family. At the end of each week, they do a physical count of inventory. This is an example of a(n):

BPM can improve an organization's flexibility.

Hyo runs an ice cream store with her family. They run a Frequent Scoop program. Each time the card holder gets a cone/dish of ice cream, the card is punched. The eleventh cone/dish is free. This is an example of a(n):

Applying copyrights and trademarks is an example of a(n):

Hyo runs an ice cream store with her family. Before anyone uses the sales terminal he/she must enter in a password. This is an example of a(n):

The fulfillment process is triggered when _______________ receives a purchase order.

Hyo runs an ice cream store with her family. Which of the following activities is a component of their procurement process?

A business process always includes information systems.

Many organizations prefer because it is less risky and less costly than .

Information systems play a vital role in which of the following functions?

Which of the following processes involves the warehouse, purchasing, and accounting functional areas?

Which of the following processes involves the warehouse, sales, and accounting functional areas?

Which of the following statements is false?

Business processes can be completed either within a single functional area or across multiple functions.

The procurement process is comprised of __ steps that are completed in _ different functional areas of the firm.

Managing pay and payroll is an example of a(n):

Refer to IT's About Business PI1.1- The case specifically discusses the changes Chevron made to it bilking process using cross-functional business process design.

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Data and Knowledge Management

Telecommunications and Networking

Business Analytics

Ethics and Privacy

Information Security

Social Computing

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Information Systems Within the Organization

Customer Relationship Management

Supply Chain Management

Acquiring Information Systems and Applications

Plug It in 1 Business Processes and Business Process Management

Plug It in 2 Hardware and Soft Ware

Plug It in 3 Fundamentals of Relational Database Operations

Plug It in 4 Cloud Computing

Plug It in 5 Artificial Intelligence

Plug It in 6 Project Management

Filters

Exam 15: Plug It in 7 Protecting Your Information Assets

Managing purchasing is an example of a(n):

Information Technology is a key enabler of business process reengineering (BPR).

Hyo runs an ice cream store with her family. At the end of each week, they do a physical count of inventory. This is an example of a(n):

BPM can improve an organization's flexibility.

Hyo runs an ice cream store with her family. They run a Frequent Scoop program. Each time the card holder gets a cone/dish of ice cream, the card is punched. The eleventh cone/dish is free. This is an example of a(n):

Applying copyrights and trademarks is an example of a(n):

Hyo runs an ice cream store with her family. Before anyone uses the sales terminal he/she must enter in a password. This is an example of a(n):

The fulfillment process is triggered when _______________ receives a purchase order.

Hyo runs an ice cream store with her family. Which of the following activities is a component of their procurement process?

A business process always includes information systems.

Many organizations prefer ______ because it is less risky and less costly than ______.

Information systems play a vital role in which of the following functions?

Which of the following processes involves the warehouse, purchasing, and accounting functional areas?

Which of the following processes involves the warehouse, sales, and accounting functional areas?

Which of the following statements is false?

Business processes can be completed either within a single functional area or across multiple functions.

The procurement process is comprised of ______ steps that are completed in _____ different functional areas of the firm.

Managing pay and payroll is an example of a(n):

Refer to IT's About Business PI1.1- The case specifically discusses the changes Chevron made to it bilking process using cross-functional business process design.

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Data and Knowledge Management

Telecommunications and Networking

Business Analytics

Ethics and Privacy

Information Security

Social Computing

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Information Systems Within the Organization

Customer Relationship Management

Supply Chain Management

Acquiring Information Systems and Applications

Plug It in 1 Business Processes and Business Process Management

Plug It in 2 Hardware and Soft Ware

Plug It in 3 Fundamentals of Relational Database Operations

Plug It in 4 Cloud Computing

Plug It in 5 Artificial Intelligence

Plug It in 6 Project Management

Filters

Many organizations prefer because it is less risky and less costly than .

The procurement process is comprised of __ steps that are completed in _ different functional areas of the firm.