Question 1

Communication marketing is using social media sites to get feedback.

Accepted Answer

A) True 
 B)False  False

Question 2

Ratings, reviews, and recommendations

Accepted Answer

A) are always provided by businesses on their Web site. 
B) are posted by experts. 
C) are posted without compensation. 
D) are an aspect of social shopping. 
E) are not beneficial to the business 
A) are always provided by businesses on their Web site. 
B) are posted by experts. 
C) are posted without compensation. 
D) are an aspect of social shopping. 
E) are not beneficial to the business A

Question 3

Generating revenue from social networking sites is easy to do.

Accepted Answer

A) True 
 B)False  False

Question 4

Employers are not able to check a job applicant's profile on social media before making hiring decisions.

Accepted Answer

A) True 
 B)False

Question 5

Social computing and social commerce are not the same.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is true about the impact of social computing on customer service?

Accepted Answer

A) It's harder for customers to be heard by a company. 
B) Businesses can take their time responding to social media posts. 
C) Customers themselves can be used to reduce problems. 
D) Businesses will only get negative comments on social media posts. 
A) It's harder for customers to be heard by a company. 
B) Businesses can take their time responding to social media posts. 
C) Customers themselves can be used to reduce problems. 
D) Businesses will only get negative comments on social media posts.

Question 7

Puja loves to sew and makes beautiful scarves from designer fabric end bolts. She finally has a Web site that supports online purchases. She wants to expand the use of the Web site to improve customer loyalty. Which idea is likely to have the highest success?

Accepted Answer

A) Post a YouTube video of different ways to tie the scarves. 
B) Write and post a blog. 
C) Set up a customer club with members receiving newsletters and discount coupons. 
D) Post pictures of her scarves on her site. 
A) Post a YouTube video of different ways to tie the scarves. 
B) Write and post a blog. 
C) Set up a customer club with members receiving newsletters and discount coupons. 
D) Post pictures of her scarves on her site.

Question 8

Ads cannot appear as YouTube videos.

Accepted Answer

A) True 
 B)False

Question 9

With Web 1.0 sites, users _________________, whereas with Web 2.0 sites, users _________________.

Accepted Answer

A) use HTML, use CCS 
B) passively receive information, participate with the site. 
C) use wired connections, use wireless connections. 
D) have to know the address of the site, can use search engines to find a site. 
E) did not have to login to find information, have to login in to find information. 
A) use HTML, use CCS 
B) passively receive information, participate with the site. 
C) use wired connections, use wireless connections. 
D) have to know the address of the site, can use search engines to find a site. 
E) did not have to login to find information, have to login in to find information.

Question 10

Businesses do not use social commerce for new products.

Accepted Answer

A) True 
 B)False

Question 11

Sites that are classified as Web 1.0 are Web locations that facilitate information sharing, user-centered design, and collaboration.

Accepted Answer

A) True 
 B)False

Question 12

Geo-tagging refers to tagging information on tour sites.

Accepted Answer

A) True 
 B)False

Question 13

Nathan has a spare bedroom in his apartment in Boston. He would like to rent it out as a "bed and breakfast" but isn't sure how to go about it. Which of the following would be the most successful?

Accepted Answer

A) Post something on Craigslist. 
B) Tweet what he has available every Monday. 
C) Post something on his Facebook page. 
D) Join a bed and breakfast site 
A) Post something on Craigslist. 
B) Tweet what he has available every Monday. 
C) Post something on his Facebook page. 
D) Join a bed and breakfast site

Question 14

Social ads are placed in paid-for media space on social networking Web sites.

Accepted Answer

A) True 
 B)False

Question 15

You sign up for an RSS feed from CNN.com. Which of the following would you expect to happen?

Accepted Answer

A) When you sign up, you will need to download print templates. 
B) You won't be able to search RSS content. 
C) You will be able to choose only one topic area. 
D) You will be notified of updates in the content areas you selected. 
E) You will get content sent to you via e-mail. 
A) When you sign up, you will need to download print templates. 
B) You won't be able to search RSS content. 
C) You will be able to choose only one topic area. 
D) You will be notified of updates in the content areas you selected. 
E) You will get content sent to you via e-mail.

Question 16

Chinese microblogs differ from their Western counterparts in which of the following ways?

Accepted Answer

A) Chinese microblogs are used by a very small percentage of the population. 
B) Chinese microblogs offer more features. 
C) Chinese microblogs do not allow for video sharing. 
D) There are no differences between Chinese microblogs and their western counterparts. 
A) Chinese microblogs are used by a very small percentage of the population. 
B) Chinese microblogs offer more features. 
C) Chinese microblogs do not allow for video sharing. 
D) There are no differences between Chinese microblogs and their western counterparts.

Question 17

Dan is in the middle of his senior year job search. He is really interested in one particular company but wants to do some research on the company - research well beyond what the company says on their own Web site. Which of the following would best help him find out what other people are saying about the company?

Accepted Answer

A) Search Twitter using the company's name. 
B) Click "like" on their Facebook page. 
C) Do a Google search on the company. 
D) Look for employees on LinkedIn and ask them their opinion. 
A) Search Twitter using the company's name. 
B) Click "like" on their Facebook page. 
C) Do a Google search on the company. 
D) Look for employees on LinkedIn and ask them their opinion.

Question 18

When using social commerce, the user has to leave the social network page in order to purchase a product.

Accepted Answer

A) True 
 B)False

Question 19

Dan is in the middle of his senior year job search. He has a LinkedIn account, which he has updated. What other social computing activities should he do to best improve his chances of finding his dream job?

Accepted Answer

A) Post a video of himself on YouTube. 
B) Start tweeting about his job search experiences. 
C) Starting blogging about his job search experiences. 
D) Access a job aggregator site. 
A) Post a video of himself on YouTube. 
B) Start tweeting about his job search experiences. 
C) Starting blogging about his job search experiences. 
D) Access a job aggregator site.

Question 20

People making online posts know that they are providing market research data.

Accepted Answer

A) True 
 B)False

Communication marketing is using social media sites to get feedback.

Ratings, reviews, and recommendations

Generating revenue from social networking sites is easy to do.

Employers are not able to check a job applicant's profile on social media before making hiring decisions.

Social computing and social commerce are not the same.

Which of the following is true about the impact of social computing on customer service?

Puja loves to sew and makes beautiful scarves from designer fabric end bolts. She finally has a Web site that supports online purchases. She wants to expand the use of the Web site to improve customer loyalty. Which idea is likely to have the highest success?

Ads cannot appear as YouTube videos.

With Web 1.0 sites, users _, whereas with Web 2.0 sites, users _.

Businesses do not use social commerce for new products.

Sites that are classified as Web 1.0 are Web locations that facilitate information sharing, user-centered design, and collaboration.

Geo-tagging refers to tagging information on tour sites.

Nathan has a spare bedroom in his apartment in Boston. He would like to rent it out as a "bed and breakfast" but isn't sure how to go about it. Which of the following would be the most successful?

Social ads are placed in paid-for media space on social networking Web sites.

You sign up for an RSS feed from CNN.com. Which of the following would you expect to happen?

Chinese microblogs differ from their Western counterparts in which of the following ways?

When using social commerce, the user has to leave the social network page in order to purchase a product.

Dan is in the middle of his senior year job search. He has a LinkedIn account, which he has updated. What other social computing activities should he do to best improve his chances of finding his dream job?

People making online posts know that they are providing market research data.

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Data and Knowledge Management

Telecommunications and Networking

Business Analytics

Ethics and Privacy

Information Security

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Information Systems Within the Organization

Customer Relationship Management

Supply Chain Management

Acquiring Information Systems and Applications

Plug It in 7 Protecting Your Information Assets

Plug It in 1 Business Processes and Business Process Management

Plug It in 2 Hardware and Soft Ware

Plug It in 3 Fundamentals of Relational Database Operations

Plug It in 4 Cloud Computing

Plug It in 5 Artificial Intelligence

Plug It in 6 Project Management

Filters

Exam 8: Social Computing

Communication marketing is using social media sites to get feedback.

Ratings, reviews, and recommendations

Generating revenue from social networking sites is easy to do.

Employers are not able to check a job applicant's profile on social media before making hiring decisions.

Social computing and social commerce are not the same.

Which of the following is true about the impact of social computing on customer service?

Puja loves to sew and makes beautiful scarves from designer fabric end bolts. She finally has a Web site that supports online purchases. She wants to expand the use of the Web site to improve customer loyalty. Which idea is likely to have the highest success?

Ads cannot appear as YouTube videos.

With Web 1.0 sites, users _________________, whereas with Web 2.0 sites, users _________________.

Businesses do not use social commerce for new products.

Sites that are classified as Web 1.0 are Web locations that facilitate information sharing, user-centered design, and collaboration.

Geo-tagging refers to tagging information on tour sites.

Nathan has a spare bedroom in his apartment in Boston. He would like to rent it out as a "bed and breakfast" but isn't sure how to go about it. Which of the following would be the most successful?

Social ads are placed in paid-for media space on social networking Web sites.

You sign up for an RSS feed from CNN.com. Which of the following would you expect to happen?

Chinese microblogs differ from their Western counterparts in which of the following ways?

When using social commerce, the user has to leave the social network page in order to purchase a product.

Dan is in the middle of his senior year job search. He has a LinkedIn account, which he has updated. What other social computing activities should he do to best improve his chances of finding his dream job?

People making online posts know that they are providing market research data.

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Data and Knowledge Management

Telecommunications and Networking

Business Analytics

Ethics and Privacy

Information Security

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Information Systems Within the Organization

Customer Relationship Management

Supply Chain Management

Acquiring Information Systems and Applications

Plug It in 7 Protecting Your Information Assets

Plug It in 1 Business Processes and Business Process Management

Plug It in 2 Hardware and Soft Ware

Plug It in 3 Fundamentals of Relational Database Operations

Plug It in 4 Cloud Computing

Plug It in 5 Artificial Intelligence

Plug It in 6 Project Management

Filters

With Web 1.0 sites, users _, whereas with Web 2.0 sites, users _.