Exam 3: Internal Analysis: Resources and Competitive Advantage

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A company's competitive advantage is more durable when:

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In the fashion industry, the time required to take a new product from design inception to placement in a retail store is known as customer response time.

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Which of the following is an important attribute for a product from a quality-as-reliability perspective?

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The primary activities of the value chain include the design, creation, and delivery of the product, the product's marketing, and its support and after-sales service.

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A company's profitability depends on the value customers place on the company's products and a company's ability to reduce its production costs.

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Which of the following is true of the impact of high product quality on competitive advantage?

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A value chain is a sequence of activities for transforming inputs into outputs that are valued by customers.

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A company's competitive advantage will not endure for long when that competitive advantage can be:

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Anna bakes cookies for about $10 per batch, she charges customers $15 to a batch, and customers perceive that the cookies are worth $25 per batch. Anna's profit margin is:

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Competitive advantage typically leads to:

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The more utility a company creates for its customers, the more flexibility it has in determining prices.

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Benchmarking is a practice in which a company's performance is compared against that of other companies in different industries.

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Imitating a company's capabilities tends to be more difficult than imitating its basic and advanced factors of production.

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Benchmarking can be defined as the practice of:

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Internal analysis is concerned with identifying a company's opportunities and threats.

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If a company's profitability is higher than the industry average, it has a competitive advantage.

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Identify and describe the four building blocks of competitive advantage. Provide an example of each using a real company situation.

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Using the value chain model, which of the following primary activities is performed last, as inputs are transformed into outputs?

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Analyze the relationships among distinctive competitive advantage, distinctive competencies, resources, and capabilities.

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Give one example of a firm that has achieved a distinctive competency in efficiency and describe that competency. Repeat for a firm with a distinctive competency in quality, innovation, and responsiveness to customers.

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