Question 1

The guarantor is:

Accepted Answer

A) the person who is responsible for payment of the account. 
B) always the patient. 
C) the insurance company. 
D) both b and c. 
A) the person who is responsible for payment of the account. 
B) always the patient. 
C) the insurance company. 
D) both b and c. A

Question 2

Accounts receivable manages:

Accepted Answer

A) the money the practice owes to others. 
B) the money owed to the practice. 
C) all money handled in the dental office. 
D) both b and c. 
A) the money the practice owes to others. 
B) the money owed to the practice. 
C) all money handled in the dental office. 
D) both b and c. B

Question 3

A Truth in Lending form should be given to the patient:

Accepted Answer

A) at the initial visit to the dental office. 
B) when the first monthly statement is sent. 
C) before a payment plan of more than four monthly payments is set up. 
D) after the patient has paid off the balance. 
A) at the initial visit to the dental office. 
B) when the first monthly statement is sent. 
C) before a payment plan of more than four monthly payments is set up. 
D) after the patient has paid off the balance. C

Question 4

A patient has an existing balance of $75.00.The charges for that day are $1350.What is the total amount due on the walkout statement?

Accepted Answer

A) $75.00 
B) $1350.00 
C) $1425.00 
D) $1275.00 
A) $75.00 
B) $1350.00 
C) $1425.00 
D) $1275.00

Question 5

Financial arrangements:

Accepted Answer

A) should be made before treatment is initiated in all cases, including emergencies. 
B) are public information and should be made in a public setting, such as at the front desk where others can witness the discussion. 
C) should be made, in an unhurried manner, with the person responsible for the account. 
D) should be recorded on the patient's medical and dental history form. 
A) should be made before treatment is initiated in all cases, including emergencies. 
B) are public information and should be made in a public setting, such as at the front desk where others can witness the discussion. 
C) should be made, in an unhurried manner, with the person responsible for the account. 
D) should be recorded on the patient's medical and dental history form.

Question 6

According to the federal Fair Debt Collection Practice Act,which of the following examples of collection efforts is permitted?

Accepted Answer

A) Telephoning the debtor between 5:00 PM and 8:00 PM 
B) Threatening violence 
C) Using false pretenses to get information 
D) Contacting the debtor's employer to warn them about their deadbeat employee 
A) Telephoning the debtor between 5:00 PM and 8:00 PM 
B) Threatening violence 
C) Using false pretenses to get information 
D) Contacting the debtor's employer to warn them about their deadbeat employee

Question 7

______ pay is the amount the dental assistant takes home after all the deductions are made.

Accepted Answer

A) Gross 
B) Net 
C) Withholding 
D) Taxable 
A) Gross 
B) Net 
C) Withholding 
D) Taxable

Question 8

A walkout statement:

Accepted Answer

A) is a receipt for services rendered. 
B) reduces the number of statements that must be prepared. 
C) shows only the charges for that day. 
D) is the same thing as a charge slip. 
A) is a receipt for services rendered. 
B) reduces the number of statements that must be prepared. 
C) shows only the charges for that day. 
D) is the same thing as a charge slip.

Question 9

Before treatment,a(n) ______ form can be submitted to the insurance carrier; it provides information on what the insurance company covers and any additional patient payments or copayments.

Accepted Answer

A) apportionment 
B) abatement 
C) pretreatment estimate 
D) preapproval 
A) apportionment 
B) abatement 
C) pretreatment estimate 
D) preapproval

Question 10

The change fund:

Accepted Answer

A) becomes part of the daily deposit. 
B) is usually less than five dollars. 
C) is maintained in order to have money available when a patient pays cash. 
D) will be different at the end of the day than it was at the beginning of the day. 
A) becomes part of the daily deposit. 
B) is usually less than five dollars. 
C) is maintained in order to have money available when a patient pays cash. 
D) will be different at the end of the day than it was at the beginning of the day.

Question 11

Under __________,a subscriber to a dental insurance plan has the option to continue coverage if he or she changes jobs,is laid off,or retires.

Accepted Answer

A) federal insurance 
B) the Patient's Bill of Rights 
C) the Consolidated Omnibus Budget Reconciliation Act (COBR
A)  
D) the Health Insurance Portability and Accountability Act (HIPA
A)  
A) federal insurance 
B) the Patient's Bill of Rights 
C) the Consolidated Omnibus Budget Reconciliation Act (COBR
A)  
D) the Health Insurance Portability and Accountability Act (HIPA
A)

Question 12

Patient account ledgers are organized according to the:

Accepted Answer

A) patient's last name. 
B) insurance company. 
C) responsible party. 
D) employer. 
A) patient's last name. 
B) insurance company. 
C) responsible party. 
D) employer.

Question 13

All receipts,including checks and cash,should be deposited:

Accepted Answer

A) daily. 
B) weekly. 
C) biweekly. 
D) every other day. 
A) daily. 
B) weekly. 
C) biweekly. 
D) every other day.

Question 14

The government requires that the dental office keep records of the:

Accepted Answer

A) hours each employee works. 
B) amounts paid to each employee. 
C) amounts deducted for tax purposes. 
D) all of the above. 
A) hours each employee works. 
B) amounts paid to each employee. 
C) amounts deducted for tax purposes. 
D) all of the above.

Question 15

The salary of a dental hygienist who works full-time,with 25% daily commission,is

Accepted Answer

A) fixed overhead. 
B) variable overhead. 
C) disbursement. 
D) accounts payable. 
A) fixed overhead. 
B) variable overhead. 
C) disbursement. 
D) accounts payable.

Question 16

Dental insurance:

Accepted Answer

A) is designed to cover the complete cost of care. 
B) is a major source of practice income. 
C) does not reduce the cost of care for the patient. 
D) all of the above. 
A) is designed to cover the complete cost of care. 
B) is a major source of practice income. 
C) does not reduce the cost of care for the patient. 
D) all of the above.

Question 17

When a patient pays with a credit card,the:

Accepted Answer

A) payment is part of the regular bank deposit. 
B) dentist is charged by the bank for handling these transactions, which are added to what the patient owes. 
C) credit card payments are not listed as payments like checks and cash are. 
D) business assistant can electronically verify the card is valid and the credit limit has not been exceeded. 
A) payment is part of the regular bank deposit. 
B) dentist is charged by the bank for handling these transactions, which are added to what the patient owes. 
C) credit card payments are not listed as payments like checks and cash are. 
D) business assistant can electronically verify the card is valid and the credit limit has not been exceeded.

Question 18

A computerized accounts receivable management system:

Accepted Answer

A) is essential to maintain practice records. 
B) must be protected with backup files stored in a safe place away from the office. 
C) will automatically generate account totals and monthly summaries. 
D) both b and c. 
A) is essential to maintain practice records. 
B) must be protected with backup files stored in a safe place away from the office. 
C) will automatically generate account totals and monthly summaries. 
D) both b and c.

Question 19

When making financial arrangements with a patient,it is necessary to:

Accepted Answer

A) consider the patient's ability to pay. 
B) put all agreements on the account statement. 
C) send the information to the insurance company. 
D) record the agreement on the patient's clinical chart. 
A) consider the patient's ability to pay. 
B) put all agreements on the account statement. 
C) send the information to the insurance company. 
D) record the agreement on the patient's clinical chart.

Question 20

The form that is generated for each patient that contains his or her name,current charges,previous balance,and treatment completed that day is the:

Accepted Answer

A) audit trail. 
B) ledger. 
C) charge slip. 
D) transaction. 
A) audit trail. 
B) ledger. 
C) charge slip. 
D) transaction.

Exam 63: Financial Management in the Dental Office

The guarantor is:

Accounts receivable manages:

A Truth in Lending form should be given to the patient:

A patient has an existing balance of $75.00.The charges for that day are $1350.What is the total amount due on the walkout statement?

Financial arrangements:

According to the federal Fair Debt Collection Practice Act,which of the following examples of collection efforts is permitted?

______ pay is the amount the dental assistant takes home after all the deductions are made.

A walkout statement:

Before treatment,a(n) ______ form can be submitted to the insurance carrier; it provides information on what the insurance company covers and any additional patient payments or copayments.

The change fund:

Under __________,a subscriber to a dental insurance plan has the option to continue coverage if he or she changes jobs,is laid off,or retires.

Patient account ledgers are organized according to the:

All receipts,including checks and cash,should be deposited:

The government requires that the dental office keep records of the:

The salary of a dental hygienist who works full-time,with 25% daily commission,is

Dental insurance:

When a patient pays with a credit card,the:

A computerized accounts receivable management system:

When making financial arrangements with a patient,it is necessary to:

The form that is generated for each patient that contains his or her name,current charges,previous balance,and treatment completed that day is the:

History of Dentistry

The Professional Dental Assistant

The Dental Healthcare Team

Dental Ethics

Dentistry and the Law

General Anatomy

General Physiology

Oral Embryology and Histology

Head and Neck Anatomy

Landmarks of the Face and Oral Cavity

Overview of the Dentitions

Tooth Morphology

Dental Caries

Periodontal Disease

Preventive Dentistry

Nutrition

Oral Pathology

Microbiology

Disease Transmission and Infection Prevention

Principles and Techniques of Disinfection

Principles and Techniques of Instrument Processing and Sterilization

Regulatory and Advisory Agencies

Chemical and Waste Management

Dental Unit Waterlines

Ergonomics

The Patient Record

Vital Signs

Oral Diagnosis and Treatment Planning

The Special Needs and Medically Compromised Patient

Principles of Pharmacology

Assisting in a Medical Emergency

The Dental Office

Delivering Dental Care

Dental Hand Instruments

Dental Handpieces and Accessories

Moisture Control

Anesthesia and Pain Control

Foundations of Radiography, Radiographic Equipment, and Radiation Safety

Digital Imaging, Dental Film, and Processing Radiographs

Legal Issues, Quality Assurance, and Infection Prevention

Intraoral Imaging

Extraoral Imaging

Restorative and Esthetic Dental Materials

Dental Liners, Bases, and Bonding Systems

Dental Cements

Impression Materials

Laboratory Materials and Procedures

General Dentistry

Matrix Systems for Restorative Dentistry

Fixed Prosthodontics

Provisional Coverage

Removable Prosthodontics

Dental Implants

Endodontics

Periodontics

Oral and Maxillofacial Surgery

Pediatric Dentistry

Coronal Polishing

Dental Sealants