Exam 4: Planning and Decision Making

Which type of plan directs the behaviour,efforts,and priorities of employees for periods ranging from one month to six months?

Planning is one of the best ways to improve organizational and individual performance.

What levels of an organization must have goals and action plans that support the goals and action plans at the top of the organization for planning to work best?

Narrative 4-2 WestJet was widely known in its earliest incarnations for flying only one model of plane-the Boeing 737,in several variations. However,the 737 imposed several limitations on WestJet's operating model,because it has a relatively limited range and has too much capacity for some midsize markets such as Penticton,BC and Brandon,MB. During winter seasons from about 2010 to 2014,WestJet "wet leased" Boeing 757 aircraft with extended range to serve some of its popular holiday destinations in Hawaii and elsewhere. In 2013,WestJet announced that it would begin operating Bombardier Q400 turboprops through its wholly owned subsidiary WestJet Encore,so that they could reach destinations that were not previously accessible or cost-effective to serve with their Boeing 737s. Most recently,in October 2015,WestJet took delivery of four "widebody" Boeing 767s formerly used by Australia's national airline,QANTAS,and used those to significantly expand its trans-Atlantic service. They have publicly stated that if the Boeing 767 service offerings are successful,the aircraft will be replaced by newer models such as the Boeing 787 Dreamliner. In December 2016,they announced a new contract with their pilots' association that grants pilots additional pay for flying widebody aircraft such as the Boeing 767 or 787. -Refer to Narrative 4-2. What type of planning allowed WestJet to shift its long-range services from "wet leased" 757s to wholly owned 767s?

Richard writes a statement that he plans to frame and hang on the wall to motivate his staff. The statement says,"To rekindle optimism and ethical behaviour in our youth,one student at a time." What kind of statement did Richard write?

Narrative 4-1 Whole Foods is an American-based natural and organic foods retailer that has grown from one store to 424 in the United States since 1980,with an additional 12 in Canada and nine in the United Kingdom. In 2015,CEO John Mackey announced the chain would grow to 40 Canadian locations,and was then looking for a Montreal location. Later,the company committed to a timeline for an Edmonton store to open in fall 2016 and a Calgary store to open in summer 2017. However,in January 2017,the retailer announced it was not proceeding with its Alberta openings. -Refer to Narrative 4-1. How does Whole Foods benefit from planning?

In practice,most managers seek optimal solutions for decisions.

What is the term for the process of choosing a solution from available alternatives?

In which type of comparison is each criterion compared directly to other criteria?

The three kinds of operational plans are single-use plans,standing plans,and budgets.

In which approach to decision making is an individual or a subgroup assigned the role of a critic?

Disney is not in the movie and theme park business;it wants to create fun and fantasy for its customers. Which of the following is described by this statement?

Which of the following lists the specific steps,people,resources,and time period for accomplishing a goal?

Who is primarily responsible for developing operational plans?

What is the most popular approach to increasing goal commitment?

List and briefly describe the three kinds of standing plans,and comment on their relative specificity.

Which of the following can help organizations maintain flexibility as they plan?

Which type of planning keeps choices open by making small,simultaneous investments in many alternative plans?

An approach to maintaining flexibility in organizations while they plan is change-based planning.

What type of plans are single-use plans,standing plans,and budgets?