Question 1

Which of the following does NOT qualify as a benefit of strategic training?

Accepted Answer

A) makes HR professionals and trainers less susceptible to adopting the latest training gimmicks 
B) enables HR to partner with operating managers to help solve their problems 
C) helps senior managers establish long-term strategic direction for the organization 
D) fosters thinking beyond idea that training alone can solve most employee or organizational problems 
A) makes HR professionals and trainers less susceptible to adopting the latest training gimmicks 
B) enables HR to partner with operating managers to help solve their problems 
C) helps senior managers establish long-term strategic direction for the organization 
D) fosters thinking beyond idea that training alone can solve most employee or organizational problems C

Question 2

Henry is scheduling a program on handling hazardous materials for all production employees at the chemical plant to comply with OH&S regulations. Which of the following classifications does this training program fall into?

Accepted Answer

A) problem-solving 
B) developmental and innovative 
C) job/technical 
D) required and regular 
A) problem-solving 
B) developmental and innovative 
C) job/technical 
D) required and regular D

Question 3

Which of the following LEAST represents an element of training design that makes learning possible?

Accepted Answer

A) design for transfer of training 
B) trainer knowledge of learning styles 
C) trainer's self-efficacy 
D) learner readiness 
A) design for transfer of training 
B) trainer knowledge of learning styles 
C) trainer's self-efficacy 
D) learner readiness C

Question 4

Amanda has just completed her MBA for which her company (Worldwide Food Services) paid all tuition and book expenses. Amanda has also signed a four-year training contract with her employer. A headhunter contacts Amanda with an offer of a position, which would be a promotion. Which of the following options most seriously applies to Amanda?

Accepted Answer

A) Amanda would have to pay back all her MBA expenses plus a monetary penalty if she left Worldwide Food Services. 
B) Amanda could ask the offering company for a signing bonus that would cover her obligation to her employer for her MBA expenses. 
C) If Amanda took the job offer from the other company, Worldwide Food Services could sue the new employer for the cost of Amanda's educational expenses under the non-piracy law. 
D) Amanda cannot leave to go to another firm for four years because of her contract. 
A) Amanda would have to pay back all her MBA expenses plus a monetary penalty if she left Worldwide Food Services. 
B) Amanda could ask the offering company for a signing bonus that would cover her obligation to her employer for her MBA expenses. 
C) If Amanda took the job offer from the other company, Worldwide Food Services could sue the new employer for the cost of Amanda's educational expenses under the non-piracy law. 
D) Amanda cannot leave to go to another firm for four years because of her contract.

Question 5

While North American employees being transferred to foreign assignments require cross-cultural training, foreign employees taking North American assignments have less need-they benefit from the pervasiveness of the North American culture through movies, television, and other media.

Accepted Answer

A) True 
 B)False

Question 6

If a person has internalized training, what has the person done?

Accepted Answer

A) learned subject to constant reinforcement on the job leading to knowledge transfer 
B) absorbed the training into his/her basic personality 
C) absorbed the training only in a superficial way 
D) truly learned what was taught and can now be applied 
A) learned subject to constant reinforcement on the job leading to knowledge transfer 
B) absorbed the training into his/her basic personality 
C) absorbed the training only in a superficial way 
D) truly learned what was taught and can now be applied

Question 7

Trainees may fulfill job-related tasks and duties during their training. Which of the following are they gaining?

Accepted Answer

A) transfer of training 
B) positive reinforcement 
C) active practice 
D) whole learning 
A) transfer of training 
B) positive reinforcement 
C) active practice 
D) whole learning

Question 8

Which of the following situations provides the best example of "real time" learning?

Accepted Answer

A) allowing trainee firefighters to put out a small building fire in the presence of trainers 
B) engaging trainee flight controllers with a simulator so that they can learn to cope with near misses of aircraft 
C) using a virtual reality setting to train drivers of trolley cars in San Francisco 
D) having a trainee instructor videotape a lecture without trainees present 
A) allowing trainee firefighters to put out a small building fire in the presence of trainers 
B) engaging trainee flight controllers with a simulator so that they can learn to cope with near misses of aircraft 
C) using a virtual reality setting to train drivers of trolley cars in San Francisco 
D) having a trainee instructor videotape a lecture without trainees present

Question 9

When calculating the costs and benefits of a training program, which of the following is NOT a factor to be taken into account ?

Accepted Answer

A) trainer's salary if the trainer is an employee of the organization 
B) opportunity cost of trainees being away from work 
C) hotel and food expenses for trainees if training is off-site 
D) reduction in morale of employees not selected for training 
A) trainer's salary if the trainer is an employee of the organization 
B) opportunity cost of trainees being away from work 
C) hotel and food expenses for trainees if training is off-site 
D) reduction in morale of employees not selected for training

Question 10

Since most of the benefits of training are intangible (such as attitude changes and safety awareness), it is rarely possible to evaluate the cost effectiveness of training programs.

Accepted Answer

A) True 
 B)False

Question 11

Some training occurs through interactions and feedback among employees. What is this source of training called?

Accepted Answer

A) informal training 
B) new employee orientation 
C) employee development 
D) vestibule training 
A) informal training 
B) new employee orientation 
C) employee development 
D) vestibule training

Question 12

A small organization without an HR department wishes to orient a new employee. Which of the following is responsible for orienting the employee?

Accepted Answer

A) the new employee's co-workers 
B) a well-written employee handbook 
C) the new employee 
D) the new employee's supervisor or manager 
A) the new employee's co-workers 
B) a well-written employee handbook 
C) the new employee 
D) the new employee's supervisor or manager

Question 13

Many job applicants lack the literacy and math skills needed to do the jobs they seek.

Accepted Answer

A) True 
 B)False

Question 14

A school tests trainees on their training material. At which of the following levels is it evaluating the training?

Accepted Answer

A) reaction 
B) learning 
C) behaviour 
D) results 
A) reaction 
B) learning 
C) behaviour 
D) results

Question 15

People learn best if given reinforcement and feedback as soon as possible after training.

Accepted Answer

A) True 
 B)False

Question 16

In which of the following areas do factors such as an instructor's motivation and ability, and the training method used, influence students?

Accepted Answer

A) motivation to learn 
B) perceived valence of results 
C) ability to learn 
D) Gestalt learning 
A) motivation to learn 
B) perceived valence of results 
C) ability to learn 
D) Gestalt learning

Question 17

Unions view cross training unfavourably. Which of the following sums up why?

Accepted Answer

A) It increases worker productivity, thus threatening job security. 
B) It reduces effective wages per hour. 
C) It may make layoffs easier for the employer to implement. 
D) It threatens job jurisdiction. 
A) It increases worker productivity, thus threatening job security. 
B) It reduces effective wages per hour. 
C) It may make layoffs easier for the employer to implement. 
D) It threatens job jurisdiction.

Question 18

In one type of management, value is created by using the organization's intellectual capital. Which of the following is it?

Accepted Answer

A) creativity 
B) knowledge 
C) intelligence 
D) intellectual 
A) creativity 
B) knowledge 
C) intelligence 
D) intellectual

Question 19

Ben, a new manager, is being sent to a series of seminars. He is going to learn how to bring his interpersonal, decision-making, and meeting-management skills to the higher level needed for his new duties. In which of the following skills will Ben be trained?

Accepted Answer

A) tangible 
B) emotional 
C) soft 
D) hard 
A) tangible 
B) emotional 
C) soft 
D) hard

Question 20

The climate and culture of an organization could be barriers affecting the transfer of training.

Accepted Answer

A) True 
 B)False

Which of the following does NOT qualify as a benefit of strategic training?

Henry is scheduling a program on handling hazardous materials for all production employees at the chemical plant to comply with OH&S regulations. Which of the following classifications does this training program fall into?

Which of the following LEAST represents an element of training design that makes learning possible?

While North American employees being transferred to foreign assignments require cross-cultural training, foreign employees taking North American assignments have less need-they benefit from the pervasiveness of the North American culture through movies, television, and other media.

If a person has internalized training, what has the person done?

Trainees may fulfill job-related tasks and duties during their training. Which of the following are they gaining?

Which of the following situations provides the best example of "real time" learning?

When calculating the costs and benefits of a training program, which of the following is NOT a factor to be taken into account ?

Since most of the benefits of training are intangible (such as attitude changes and safety awareness), it is rarely possible to evaluate the cost effectiveness of training programs.

Some training occurs through interactions and feedback among employees. What is this source of training called?

A small organization without an HR department wishes to orient a new employee. Which of the following is responsible for orienting the employee?

Many job applicants lack the literacy and math skills needed to do the jobs they seek.

A school tests trainees on their training material. At which of the following levels is it evaluating the training?

People learn best if given reinforcement and feedback as soon as possible after training.

In which of the following areas do factors such as an instructor's motivation and ability, and the training method used, influence students?

Unions view cross training unfavourably. Which of the following sums up why?

In one type of management, value is created by using the organization's intellectual capital. Which of the following is it?

Ben, a new manager, is being sent to a series of seminars. He is going to learn how to bring his interpersonal, decision-making, and meeting-management skills to the higher level needed for his new duties. In which of the following skills will Ben be trained?

The climate and culture of an organization could be barriers affecting the transfer of training.

Changing Nature of Human Resources Management

Strategic HR Management and Planning

Legal Environment of Equal Employment and Diversity

Redefining Jobs and Job Analysis

Recruiting in Labour Markets

Selection of Human Resources

Talent Management and Development

Performance Management and Appraisal

Compensation Strategies and Practices

Variable Pay and Executive Compensation

Managing Employee Benefits

Health, Safety, and Security and Risk Management

Employee Rights and Discipline

Unionmanagement Relations

Filters

Exam 7: Training Human Resources

Which of the following does NOT qualify as a benefit of strategic training?

Henry is scheduling a program on handling hazardous materials for all production employees at the chemical plant to comply with OH&S regulations. Which of the following classifications does this training program fall into?

Which of the following LEAST represents an element of training design that makes learning possible?

While North American employees being transferred to foreign assignments require cross-cultural training, foreign employees taking North American assignments have less need-they benefit from the pervasiveness of the North American culture through movies, television, and other media.

If a person has internalized training, what has the person done?

Trainees may fulfill job-related tasks and duties during their training. Which of the following are they gaining?

Which of the following situations provides the best example of "real time" learning?

When calculating the costs and benefits of a training program, which of the following is NOT a factor to be taken into account ?

Since most of the benefits of training are intangible (such as attitude changes and safety awareness), it is rarely possible to evaluate the cost effectiveness of training programs.

Some training occurs through interactions and feedback among employees. What is this source of training called?

A small organization without an HR department wishes to orient a new employee. Which of the following is responsible for orienting the employee?

Many job applicants lack the literacy and math skills needed to do the jobs they seek.

A school tests trainees on their training material. At which of the following levels is it evaluating the training?

People learn best if given reinforcement and feedback as soon as possible after training.

In which of the following areas do factors such as an instructor's motivation and ability, and the training method used, influence students?

Unions view cross training unfavourably. Which of the following sums up why?

In one type of management, value is created by using the organization's intellectual capital. Which of the following is it?

Ben, a new manager, is being sent to a series of seminars. He is going to learn how to bring his interpersonal, decision-making, and meeting-management skills to the higher level needed for his new duties. In which of the following skills will Ben be trained?

The climate and culture of an organization could be barriers affecting the transfer of training.

Changing Nature of Human Resources Management

Strategic HR Management and Planning

Legal Environment of Equal Employment and Diversity

Redefining Jobs and Job Analysis

Recruiting in Labour Markets

Selection of Human Resources

Talent Management and Development

Performance Management and Appraisal

Compensation Strategies and Practices

Variable Pay and Executive Compensation

Managing Employee Benefits

Health, Safety, and Security and Risk Management

Employee Rights and Discipline

Unionmanagement Relations

Filters