Exam 9: Work Teams and Groups

In the context of empowerment skills, _____ engage in encouraging, helpful behavior to maximize the gains for everyone on a team.

In the context of work team processes, cooperative teamwork skills:

From an organizational health standpoint, diversity and depth in the top management team enhance a CEO's well-being.

_____ argues that the background characteristics of the top management team can predict organizational characteristics and set standards for values, competence, ethics, and unique characteristics throughout an organization.

Describe self-managed teams.

_____ are groups in which members represent three or more ethnic backgrounds.

Task functions are those activities essential to the effective, satisfying interpersonal relationships within a group or team.

Integrated involvement is emotional and psychological closeness to other team or group members.

In the context of empowerment skills, _____ are motivated to act autonomously, though not necessarily to maximize their personal gains.

In the context of Bruce Tuckman's five-stage model of group development, dependence on guidance and direction is the defining characteristic of the _____ stage of group development.

In the context of groups and work teams, groups emphasize:

Identify the stages of group development in Bruce Tuckman's five-stage model.

In the context of Bruce Tuckman's five-stage model of group development, moving from the _____ stage requires that team members feel they are part of the team.

Competence norms are more important than morality norms when it comes to making decisions about improving the status of one's work group.

The interpersonal glue that makes the members of a group stick together is social loafing.

Team creativity and divergent thinking can be enhanced through greater diversity in teams, electronic brainstorming, training facilitators, and building a playground.

Task functions enhance togetherness, cooperation, and teamwork, enabling members to achieve psychological intimacy while furthering the success of the team.

In the norming stage, a group's focus will turn from interpersonal relations to:

In the context of empowerment skills, _____ include self-expression skills and skills in reflective listening.

Which of the following statements is true of group cohesion?