Question 1

Which of the following terms refers to people who receive care in a hospital?

Accepted Answer

A) Patients 
B) Clients 
C) Residents 
D) Individuals 
A) Patients 
B) Clients 
C) Residents 
D) Individuals A

Question 2

Which of the following terms refers to a person living in a long-term care facility?

Accepted Answer

A) Patient 
B) Client 
C) Resident 
D) Individual 
A) Patient 
B) Client 
C) Resident 
D) Individual C

Question 3

As a student, you are assigned to work with Susana, who is a social worker.Which of the following describes the role of the social worker?

Accepted Answer

A) Helping clients with their social speech. 
B) Planning social activities to keep the client busy. 
C) Assisting the client in deciding what to eat at social events. 
D) Helping clients deal with social and emotional issues related to illness and recovery. 
A) Helping clients with their social speech. 
B) Planning social activities to keep the client busy. 
C) Assisting the client in deciding what to eat at social events. 
D) Helping clients deal with social and emotional issues related to illness and recovery. D

Question 4

Which of the following is an example of activities of daily living (ADLs)?

Accepted Answer

A) Laundry you do for the client every day 
B) Self-care activities the client performs every day 
C) Activities you do for the client some days 
D) Self-care activities the client performs some days 
A) Laundry you do for the client every day 
B) Self-care activities the client performs every day 
C) Activities you do for the client some days 
D) Self-care activities the client performs some days

Question 5

Drew interviews his client and asks about religious beliefs.By asking this question, Drew is promoting which of the following?

Accepted Answer

A) The client's independence 
B) The client's dignity 
C) The client's preference 
D) The client's safety 
A) The client's independence 
B) The client's dignity 
C) The client's preference 
D) The client's safety

Question 6

Which of the following statements is an example of a positive attitude?

Accepted Answer

A) "Don't blame me." 
B) "I work harder than anyone else." 
C) "It's not my turn-I did it yesterday." 
D) "I'm not sure, but I will find out for you." 
A) "Don't blame me." 
B) "I work harder than anyone else." 
C) "It's not my turn-I did it yesterday." 
D) "I'm not sure, but I will find out for you."

Question 7

Which of the following actions demonstrates that Pradeep is able to maintain his professionalism when faced with a heavier-than-usual workload?

Accepted Answer

A) Doing the work, keeping his feelings to himself until break time, when he talks about his anger with a close friend 
B) Refusing to do the extra work assigned to him and walking off the unit 
C) Speaking with his supervisor to share his concern about being able to safely carry out his assignment 
D) Writing a letter of complaint to his employer, describing the unfair working conditions 
A) Doing the work, keeping his feelings to himself until break time, when he talks about his anger with a close friend 
B) Refusing to do the extra work assigned to him and walking off the unit 
C) Speaking with his supervisor to share his concern about being able to safely carry out his assignment 
D) Writing a letter of complaint to his employer, describing the unfair working conditions

Question 8

Practices for a professional appearance include which of the following?

Accepted Answer

A) Wearing only a light perfume 
B) Wearing only one pair of dangling earrings 
C) Wearing a wristwatch 
D) Wearing a well-fitted, modest uniform 
A) Wearing only a light perfume 
B) Wearing only one pair of dangling earrings 
C) Wearing a wristwatch 
D) Wearing a well-fitted, modest uniform

Question 9

What would be an example of activities of daily living (ADLs)?

Accepted Answer

A) Reporting and recording care 
B) Giving catheter care 
C) Eating 
D) Changing a dressing 
A) Reporting and recording care 
B) Giving catheter care 
C) Eating 
D) Changing a dressing

Question 10

Which of the following statements is TRUE of older adults?

Accepted Answer

A) Social and emotional changes always happen with older adults. 
B) All older adults move into residential facilities. 
C) Many older adults enjoy good health. 
D) Aging is considered an illness. 
A) Social and emotional changes always happen with older adults. 
B) All older adults move into residential facilities. 
C) Many older adults enjoy good health. 
D) Aging is considered an illness.

Question 11

What is the main goal of the health care team?

Accepted Answer

A) To provide quality care 
B) To carry out the physician's orders 
C) To develop care plans for patients and residents 
D) To follow agency policies and procedures 
A) To provide quality care 
B) To carry out the physician's orders 
C) To develop care plans for patients and residents 
D) To follow agency policies and procedures

Question 12

Support workers sometimes help their clients with activities such as doing laundry.In which of the following settings does this commonly occur?

Accepted Answer

A) Complex care 
B) Chronic care 
C) Long-term care 
D) Community 
A) Complex care 
B) Chronic care 
C) Long-term care 
D) Community

Question 13

Dan is a support worker in a long-term care facility.He missed an in-service training session for the new mechanical lift.He is required to use the new mechanical lift to assist his resident out of bed.What should his first action be?

Accepted Answer

A) Go ahead and use it, as it will operate the same as the old one. 
B) Ask another support worker how to use it. 
C) Go read the manual. 
D) Ask the supervisor for clarification. 
A) Go ahead and use it, as it will operate the same as the old one. 
B) Ask another support worker how to use it. 
C) Go read the manual. 
D) Ask the supervisor for clarification.

Question 14

A support worker is part of which of the following?

Accepted Answer

A) The health care team 
B) The board of trustees 
C) The case management team 
D) The nursing team 
A) The health care team 
B) The board of trustees 
C) The case management team 
D) The nursing team

Question 15

Which of the following statements is TRUE about adults with disabilities?

Accepted Answer

A) Many adults with disabilities live in their own homes. 
B) All adult disabilities are a result of an illness. 
C) All adult disabilities are a result of an accident. 
D) Disabilities do not affect mental functions. 
A) Many adults with disabilities live in their own homes. 
B) All adult disabilities are a result of an illness. 
C) All adult disabilities are a result of an accident. 
D) Disabilities do not affect mental functions.

Question 16

Noah is a support worker who works in Mrs.Hamilton's private home.Today, Mrs.Hamilton's personal care took longer than usual due to additional dressing and grooming preparations for a special event she is attending.As a result, a problem has arisen because Noah has time to perform only one of the two home management tasks he is assigned to do during each visit.Noah has to make a decision.What should Noah consider before he makes his decision?

Accepted Answer

A) Mrs.Hamilton's viewpoint 
B) Noah's supervisor's viewpoint 
C) A fellow support worker's viewpoint 
D) The physician's viewpoint 
A) Mrs.Hamilton's viewpoint 
B) Noah's supervisor's viewpoint 
C) A fellow support worker's viewpoint 
D) The physician's viewpoint

Question 17

Which of the following regulated professionals provides supervision and leadership for support workers?

Accepted Answer

A) Social worker 
B) Licensed practical nurse 
C) Physician 
D) Registered nurse 
A) Social worker 
B) Licensed practical nurse 
C) Physician 
D) Registered nurse

Question 18

Joanne is a support worker graduate and is not sure of her scope of practice.Which of the following sources would provide Joanne with information regarding her scope of practice?

Accepted Answer

A) College of Nurses of Ontario 
B) Written policies from her current employer 
C) Her co-worker who has been on the job for 25 years 
D) Her school classmate who always has the answers 
A) College of Nurses of Ontario 
B) Written policies from her current employer 
C) Her co-worker who has been on the job for 25 years 
D) Her school classmate who always has the answers

Question 19

Who assesses and plans for the nutritional needs of patients and residents?

Accepted Answer

A) The nurse 
B) The dietitian 
C) The pharmacist 
D) The physician 
A) The nurse 
B) The dietitian 
C) The pharmacist 
D) The physician

Question 20

Which of the following is an example of a physician's diagnosis?

Accepted Answer

A) Mr.Lamb has high blood pressure. 
B) Mr.Lamb's diet should consist of low-sodium food products. 
C) Mr.Lamb needs education regarding his blood pressure. 
D) Mr.Lamb needs emotional support. 
A) Mr.Lamb has high blood pressure. 
B) Mr.Lamb's diet should consist of low-sodium food products. 
C) Mr.Lamb needs education regarding his blood pressure. 
D) Mr.Lamb needs emotional support.

Exam 1: The Role of the Support Worker

Which of the following terms refers to people who receive care in a hospital?

Which of the following terms refers to a person living in a long-term care facility?

As a student, you are assigned to work with Susana, who is a social worker.Which of the following describes the role of the social worker?

Which of the following is an example of activities of daily living (ADLs)?

Drew interviews his client and asks about religious beliefs.By asking this question, Drew is promoting which of the following?

Which of the following statements is an example of a positive attitude?

Which of the following actions demonstrates that Pradeep is able to maintain his professionalism when faced with a heavier-than-usual workload?

Practices for a professional appearance include which of the following?

What would be an example of activities of daily living (ADLs)?

Which of the following statements is TRUE of older adults?

What is the main goal of the health care team?

Support workers sometimes help their clients with activities such as doing laundry.In which of the following settings does this commonly occur?

Dan is a support worker in a long-term care facility.He missed an in-service training session for the new mechanical lift.He is required to use the new mechanical lift to assist his resident out of bed.What should his first action be?

A support worker is part of which of the following?

Which of the following statements is TRUE about adults with disabilities?

Which of the following regulated professionals provides supervision and leadership for support workers?

Joanne is a support worker graduate and is not sure of her scope of practice.Which of the following sources would provide Joanne with information regarding her scope of practice?

Who assesses and plans for the nutritional needs of patients and residents?

Which of the following is an example of a physician's diagnosis?

The Canadian Health Care System

Workplace Settings

Health, Wellness, Illness, and Disability

Interpersonal Communication

Working With Others: Teamwork, Supervision, and Delegation

Managing Stress, Time, and Problems

Ethics

Legislation: the Clients Rights and Your Rights

Caring About Culture and Diversity

Working With Clients and Their Families

Promoting Client Well-Being, Comfort, and Sleep

Medical Terminology

Client Care: Planning, Processes, Reporting, and Recording

Measuring Height, Weight, and Vital Signs

Abuse Awareness

Body Structure and Function

Growth and Development

Caring for Mothers and Infants

Caring for the Young

Caring for Older Adults

Safety

Preventing Infection

Skin Care and Prevention of Wounds

Body Mechanics: Moving, Positioning, Transferring, and Lifting the Client

Exercise and Activity

Rehabilitation Care

Nutrition and Fluids

Enteral Nutrition and Intravenous Therapy

Personal Hygiene

Grooming and Dressing

Urinary Elimination

Bowel Elimination

Beds and Bed Making

Mental Health Disorders

Disorientation, Delirium, and Dementia

Common Diseases and Conditions

Developmental Disorders and Disabilities

Speech and Language Disorders

Hearing and Vision Disorders

Oxygen Needs

Home Management

Assisting With Medications

Heat and Cold Applications

Working in Acute Care

End-Of-Life Care

Starting Your Career

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