Question 1

Worldwide banking group HSBC moving its back-office operations to China and India is an example of ________.

Accepted Answer

A)  franchising 
B)  liquidating 
C)  offshoring 
D)  internetworking 
E)  cloud computing 
A)  franchising 
B)  liquidating 
C)  offshoring 
D)  internetworking 
E)  cloud computing

Question 2

Discuss Peter Drucker's predictions about knowledge workers and the knowledge society.

Accepted Answer

In 1959,Peter Drucker predicted the rise

Question 3

Which of the following is a governmental challenge of operating in the digital world?

Accepted Answer

A)  differences in power distance and uncertainty avoidance 
B)  import and export regulations 
C)  aging population in the United States 
D)  videoconferences across different time zones 
E)  availability of labor force and salary differences 
A)  differences in power distance and uncertainty avoidance 
B)  import and export regulations 
C)  aging population in the United States 
D)  videoconferences across different time zones 
E)  availability of labor force and salary differences

Question 4

________ refer(s)to a program or set of programs that tell the computer to perform certain tasks.

Accepted Answer

A)  Software 
B)  Firmware 
C)  Hardware logic 
D)  Data 
E)  Networks 
A)  Software 
B)  Firmware 
C)  Hardware logic 
D)  Data 
E)  Networks

Question 5

Countries such as India remain popular for offshore outsourcing because of rising salaries.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following statements is true about data?

Accepted Answer

A)  It can be defined as a representation of reality. 
B)  It is the ability to understand information. 
C)  It has no meaning in and of itself. 
D)  It is the ability to make decisions or predictions based on information. 
E)  It organizes or manipulates information to make it suitable for a given task. 
A)  It can be defined as a representation of reality. 
B)  It is the ability to understand information. 
C)  It has no meaning in and of itself. 
D)  It is the ability to make decisions or predictions based on information. 
E)  It organizes or manipulates information to make it suitable for a given task.

Question 7

Identify the purpose of an office automation system.

Accepted Answer

A)  to create, store, analyze, and manage spatial data 
B)  to provide access to databases in order to support quantitative decision making 
C)  to support a wide range of predefined day-to-day activities of individuals and small groups 
D)  to support interaction between the firm and its customers 
E)  to enable customers to buy goods and services from a firm's Web site 
A)  to create, store, analyze, and manage spatial data 
B)  to provide access to databases in order to support quantitative decision making 
C)  to support a wide range of predefined day-to-day activities of individuals and small groups 
D)  to support interaction between the firm and its customers 
E)  to enable customers to buy goods and services from a firm's Web site

Question 8

Technology use by organizations can be strategic and a powerful enabler of competitive advantage.

Accepted Answer

A) True 
 B)False

Question 9

Identify the purpose of a transaction processing system used in organizations.

Accepted Answer

A)  to support the activities within a specific functional area of the firm 
B)  to handle day-to-day business event data at the operational level of the organization 
C)  to produce detailed information to help manage a firm or part of a firm 
D)  to support the coordination of suppliers, product or service production, and distribution 
E)  to enable customers to buy goods and services from a firm's Web site 
A)  to support the activities within a specific functional area of the firm 
B)  to handle day-to-day business event data at the operational level of the organization 
C)  to produce detailed information to help manage a firm or part of a firm 
D)  to support the coordination of suppliers, product or service production, and distribution 
E)  to enable customers to buy goods and services from a firm's Web site

Question 10

Knowledge is the ability to understand information,form opinions,and make decisions or predictions based on the information.

Accepted Answer

A) True 
 B)False

Question 11

With respect to the types of information systems used in organizations,a grocery store checkout cash register with a connection to a network is an example of a(n)________.

Accepted Answer

A)  intelligent system 
B)  functional area information system 
C)  decision support system 
D)  transaction processing system 
E)  electronic commerce system 
A)  intelligent system 
B)  functional area information system 
C)  decision support system 
D)  transaction processing system 
E)  electronic commerce system

Question 12

Microsoft's Exchange/Outlook and Lotus Notes provide people with e-mail,automated calendaring,and online,threaded discussions,enabling close contact with others,regardless of their location.Identify the type of information system.

Accepted Answer

A)  collaboration system 
B)  office automation system 
C)  data mining and visualization system 
D)  functional area information system 
E)  geographic information system 
A)  collaboration system 
B)  office automation system 
C)  data mining and visualization system 
D)  functional area information system 
E)  geographic information system

Question 13

Connecting host computers and their networks together to form even larger networks is called ________.

Accepted Answer

A)  data mining 
B)  internetworking 
C)  ethernet framing 
D)  network simulation 
E)  queuing 
A)  data mining 
B)  internetworking 
C)  ethernet framing 
D)  network simulation 
E)  queuing

Question 14

Which of the following is a cultural challenge of operating in the digital world?

Accepted Answer

A)  conducting videoconferences across different time zones 
B)  aging populations in the United States and Western Europe 
C)  differences in power distance and uncertainty avoidance 
D)  availability of labor force and salary differences 
E)  differences in academic degrees and measurement units 
A)  conducting videoconferences across different time zones 
B)  aging populations in the United States and Western Europe 
C)  differences in power distance and uncertainty avoidance 
D)  availability of labor force and salary differences 
E)  differences in academic degrees and measurement units

Question 15

The ________ Act of 1986 made it much more difficult for anyone,including the government,to eavesdrop on phone conversations.

Accepted Answer

A)  Electronic Communication Modernization 
B)  Internet Privacy 
C)  Sarbanes-Oxley 
D)  Gramm-Leach-Bliley 
E)  Electronic Communications Privacy 
A)  Electronic Communication Modernization 
B)  Internet Privacy 
C)  Sarbanes-Oxley 
D)  Gramm-Leach-Bliley 
E)  Electronic Communications Privacy

Question 16

Globalization is the integration of economies throughout the world,enabled by innovation and technological progress.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following can be cited as an example of outsourcing?

Accepted Answer

A)  Microsoft hands over its customer service function to Convergys, located in India. 
B)  Volkswagen acquires a steel manufacturing plant to reduce its overall production costs. 
C)  Dell sources computer parts from suppliers located in Russia. 
D)  Audi starts a manufacturing facility in China to take advantage of low labor costs. 
E)  P&G acquires a retail outlet to reduce its distribution costs. 
A)  Microsoft hands over its customer service function to Convergys, located in India. 
B)  Volkswagen acquires a steel manufacturing plant to reduce its overall production costs. 
C)  Dell sources computer parts from suppliers located in Russia. 
D)  Audi starts a manufacturing facility in China to take advantage of low labor costs. 
E)  P&G acquires a retail outlet to reduce its distribution costs.

Question 18

Which of the following terms means "knowing how to use a computer"?

Accepted Answer

A)  information security 
B)  cloud computing 
C)  computer literacy 
D)  computer compatibility 
E)  collaborative thinking 
A)  information security 
B)  cloud computing 
C)  computer literacy 
D)  computer compatibility 
E)  collaborative thinking

Question 19

Which of the following can be cited as an example of a digital divide?

Accepted Answer

A)  Unlike Joey, Ryan has access to more books and good advice because he studies in a better school. 
B)  Unlike Ben, Claudia possesses superior analytical skills that make her better at mathematics. 
C)  Kevin has better chances of promotion when compared to Vincent because of his people skills. 
D)  Lora has access to more information than Frank because she knows how to operate a computer. 
E)  Sam has better multitasking skills than Neal that make him a better manager. 
A)  Unlike Joey, Ryan has access to more books and good advice because he studies in a better school. 
B)  Unlike Ben, Claudia possesses superior analytical skills that make her better at mathematics. 
C)  Kevin has better chances of promotion when compared to Vincent because of his people skills. 
D)  Lora has access to more information than Frank because she knows how to operate a computer. 
E)  Sam has better multitasking skills than Neal that make him a better manager.

Question 20

A global project called One Laptop per Child is attempting to distribute low-cost laptop computers to children in developing countries around the world in an attempt to shrink the ________.

Accepted Answer

A)  digital divide 
B)  systems integration 
C)  power distance 
D)  horizontal disparity 
E)  information privacy 
A)  digital divide 
B)  systems integration 
C)  power distance 
D)  horizontal disparity 
E)  information privacy

Worldwide banking group HSBC moving its back-office operations to China and India is an example of ________.

Discuss Peter Drucker's predictions about knowledge workers and the knowledge society.

Which of the following is a governmental challenge of operating in the digital world?

________ refer(s)to a program or set of programs that tell the computer to perform certain tasks.

Countries such as India remain popular for offshore outsourcing because of rising salaries.

Which of the following statements is true about data?

Identify the purpose of an office automation system.

Technology use by organizations can be strategic and a powerful enabler of competitive advantage.

Identify the purpose of a transaction processing system used in organizations.

Knowledge is the ability to understand information,form opinions,and make decisions or predictions based on the information.

With respect to the types of information systems used in organizations,a grocery store checkout cash register with a connection to a network is an example of a(n)________.

Microsoft's Exchange/Outlook and Lotus Notes provide people with e-mail,automated calendaring,and online,threaded discussions,enabling close contact with others,regardless of their location.Identify the type of information system.

Connecting host computers and their networks together to form even larger networks is called ________.

Which of the following is a cultural challenge of operating in the digital world?

The ________ Act of 1986 made it much more difficult for anyone,including the government,to eavesdrop on phone conversations.

Globalization is the integration of economies throughout the world,enabled by innovation and technological progress.

Which of the following can be cited as an example of outsourcing?

Which of the following terms means "knowing how to use a computer"?

Which of the following can be cited as an example of a digital divide?

A global project called One Laptop per Child is attempting to distribute low-cost laptop computers to children in developing countries around the world in an attempt to shrink the ________.

Gaining Competitive Advantage Through Information Systems

Managing the Information Systems Infrastructure and Services

Enabling Business-To-Consumer Electronic Commerce

Enhancing Organizational Communication and Collaboration Using Social Media

Enhancing Business Intelligence Using Information Systems

Enhancing Business Processes Using Enterprise Information Systems

Strengthening Business-To-Business Relationships Via Supply Chain and Customer Relationship Management

Developing and Acquiring Information Systems

Securing Information Systems

Appendix: Technology Briefing: Foundations of Information Systems Infrastructure

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Exam 1: Managing in the Digital World

Worldwide banking group HSBC moving its back-office operations to China and India is an example of ________.

Discuss Peter Drucker's predictions about knowledge workers and the knowledge society.

Which of the following is a governmental challenge of operating in the digital world?

________ refer(s)to a program or set of programs that tell the computer to perform certain tasks.

Countries such as India remain popular for offshore outsourcing because of rising salaries.

Which of the following statements is true about data?

Identify the purpose of an office automation system.

Technology use by organizations can be strategic and a powerful enabler of competitive advantage.

Identify the purpose of a transaction processing system used in organizations.

Knowledge is the ability to understand information,form opinions,and make decisions or predictions based on the information.

With respect to the types of information systems used in organizations,a grocery store checkout cash register with a connection to a network is an example of a(n)________.

Microsoft's Exchange/Outlook and Lotus Notes provide people with e-mail,automated calendaring,and online,threaded discussions,enabling close contact with others,regardless of their location.Identify the type of information system.

Connecting host computers and their networks together to form even larger networks is called ________.

Which of the following is a cultural challenge of operating in the digital world?

The ________ Act of 1986 made it much more difficult for anyone,including the government,to eavesdrop on phone conversations.

Globalization is the integration of economies throughout the world,enabled by innovation and technological progress.

Which of the following can be cited as an example of outsourcing?

Which of the following terms means "knowing how to use a computer"?

Which of the following can be cited as an example of a digital divide?

A global project called One Laptop per Child is attempting to distribute low-cost laptop computers to children in developing countries around the world in an attempt to shrink the ________.

Gaining Competitive Advantage Through Information Systems

Managing the Information Systems Infrastructure and Services

Enabling Business-To-Consumer Electronic Commerce

Enhancing Organizational Communication and Collaboration Using Social Media

Enhancing Business Intelligence Using Information Systems

Enhancing Business Processes Using Enterprise Information Systems

Strengthening Business-To-Business Relationships Via Supply Chain and Customer Relationship Management

Developing and Acquiring Information Systems

Securing Information Systems

Appendix: Technology Briefing: Foundations of Information Systems Infrastructure

Filters