Question 1

Tactical-level decision making is more structured and routine than operational-level decision making.

Accepted Answer

A) True 
 B)False  False

Question 2

According to basic economics within a competitive marketplace,the price of a product is set by its ________.

Accepted Answer

A)  opportunity cost 
B)  sunk cost 
C)  marginal cost 
D)  transaction cost 
E)  fixed cost 
A)  opportunity cost 
B)  sunk cost 
C)  marginal cost 
D)  transaction cost 
E)  fixed cost C

Question 3

________ are a set of activities an organization performs in order to reach their business goals.

Accepted Answer

A)  Business processes 
B)  Business standards 
C)  Business technocracies 
D)  Business data flow models 
E)  Business cases 
A)  Business processes 
B)  Business standards 
C)  Business technocracies 
D)  Business data flow models 
E)  Business cases A

Question 4

With respect to the components of a business model,________ is the utility that the product/service has to offer to customers.

Accepted Answer

A)  cost structure 
B)  value grid 
C)  value migration 
D)  value proposition 
E)  revenue stream 
A)  cost structure 
B)  value grid 
C)  value migration 
D)  value proposition 
E)  revenue stream

Question 5

Companies pursuing a ________ strategy attempt to achieve economies of scale by developing products for the worldwide market,which can be sold in large quantities.

Accepted Answer

A)  home-replication 
B)  multidomestic business 
C)  transnational business 
D)  production orientation 
E)  global business 
A)  home-replication 
B)  multidomestic business 
C)  transnational business 
D)  production orientation 
E)  global business

Question 6

While assessing value of the IS infrastructure,________ value is derived from assessing an investment's impact on enabling the infrastructure to better meet business processing requirements.

Accepted Answer

A)  architectural 
B)  regulatory 
C)  operational 
D)  economic 
E)  compliance 
A)  architectural 
B)  regulatory 
C)  operational 
D)  economic 
E)  compliance

Question 7

To assist ________ decision making,information systems are used to obtain aggregate summaries of trends and projections of the future.

Accepted Answer

A)  managerial-level 
B)  functional-level 
C)  tactical-level 
D)  operational-level 
E)  executive-level 
A)  managerial-level 
B)  functional-level 
C)  tactical-level 
D)  operational-level 
E)  executive-level

Question 8

At the ________ level of an organization,information systems provide key performance indicators (KPIs)that are focused on balancing performance across the organization.

Accepted Answer

A)  illusive 
B)  operational 
C)  tactical 
D)  managerial 
E)  executive 
A)  illusive 
B)  operational 
C)  tactical 
D)  managerial 
E)  executive

Question 9

With respect to general approaches for applying freeconomics to various industries,the ________ approach means creating an environment that allows people to participate and collaborate to create something of value for everyone.

Accepted Answer

A)  gift economy 
B)  freemium 
C)  cross subsidies 
D)  zero marginal cost 
E)  labor exchange 
A)  gift economy 
B)  freemium 
C)  cross subsidies 
D)  zero marginal cost 
E)  labor exchange

Question 10

Executive-level decisions are referred to as unstructured decisions.

Accepted Answer

A) True 
 B)False

Question 11

Operational,managerial,and executive decision-making levels are all supported by a single type of information system.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is an example of a best-cost provider strategy?

Accepted Answer

A)  Different car manufacturers compete in the tiny super car category with prices starting at $150,000 and running as high as $600,000. 
B)  Aerodoungle's Eridla brand is considered a luxury car. Some of Eridla's models like the ES model, however, are in the midrange of prices for cars. 
C)  Global furniture retailer Rusicwood provides customers with affordable solutions for better living by offering home furnishings that combine good design, function, and quality with low prices. 
D)  Wild Hog builds motorcycles that target only the high end of the heavyweight market-the high-end premium cruiser market-with names such as Wolf, Mastiff, and Bulldog. 
E)  Streetsuit's everyday low prices (EDLP) strategy hinges upon its ability to obtain consumer goods at the cheapest possible price and pass these savings on to consumers. 
A)  Different car manufacturers compete in the tiny super car category with prices starting at $150,000 and running as high as $600,000. 
B)  Aerodoungle's Eridla brand is considered a luxury car. Some of Eridla's models like the ES model, however, are in the midrange of prices for cars. 
C)  Global furniture retailer Rusicwood provides customers with affordable solutions for better living by offering home furnishings that combine good design, function, and quality with low prices. 
D)  Wild Hog builds motorcycles that target only the high end of the heavyweight market-the high-end premium cruiser market-with names such as Wolf, Mastiff, and Bulldog. 
E)  Streetsuit's everyday low prices (EDLP) strategy hinges upon its ability to obtain consumer goods at the cheapest possible price and pass these savings on to consumers.

Question 13

Organizational learning is the ability of an organization to use past behavior and information to improve its business processes.

Accepted Answer

A) True 
 B)False

Question 14

Compare and contrast firms pursuing a global business strategy and a transnational business strategy.

Accepted Answer

A global business strategy involves func

Question 15

________ decisions deal with complex problems with broad and long-term ramifications for an organization.

Accepted Answer

A)  Executive-level 
B)  Functional-level 
C)  Tactical-level 
D)  Operational-level 
E)  Managerial-level 
A)  Executive-level 
B)  Functional-level 
C)  Tactical-level 
D)  Operational-level 
E)  Managerial-level

Question 16

Distinguish between the terms e-commerce and e-business.

Accepted Answer

E-commerce generally means the use of th

Question 17

List Porter's primary competitive forces that analyze the competition within an industry.

Accepted Answer

Porter's primary competitive forces that

Question 18

The executive level of an organization is also known as the ________ level.

Accepted Answer

A)  managerial 
B)  tactical 
C)  operational 
D)  strategic 
E)  illusory 
A)  managerial 
B)  tactical 
C)  operational 
D)  strategic 
E)  illusory

Question 19

Which of the following statements is true about the e-business innovation cycle?

Accepted Answer

A)  The vertical dimension of the cycle shows the life expectancy of a particular information technology, and the horizontal dimension shows time. 
B)  The vertical dimension of the cycle shows the extent to which an organization derives value from a particular information technology, and the horizontal dimension shows time. 
C)  The vertical dimension of the cycle shows the expected investments required for a particular information technology, and the horizontal dimension shows time. 
D)  The vertical dimension of the cycle shows the efficiency of a particular information technology, and the horizontal dimension shows life expectancy of that information technology. 
E)  The vertical dimension of the cycle shows the user-friendliness of a particular technology, and the horizontal dimension shows the investment in that technology. 
A)  The vertical dimension of the cycle shows the life expectancy of a particular information technology, and the horizontal dimension shows time. 
B)  The vertical dimension of the cycle shows the extent to which an organization derives value from a particular information technology, and the horizontal dimension shows time. 
C)  The vertical dimension of the cycle shows the expected investments required for a particular information technology, and the horizontal dimension shows time. 
D)  The vertical dimension of the cycle shows the efficiency of a particular information technology, and the horizontal dimension shows life expectancy of that information technology. 
E)  The vertical dimension of the cycle shows the user-friendliness of a particular technology, and the horizontal dimension shows the investment in that technology.

Question 20

Madfly Communication,a mobile manufacturer,offers free mobile connections to people who buy its mobile phones.The cost of the mobile connection is actually included in the price of the mobile phone.Madfly Communication is pursuing a(n)________ approach for applying freeconomics.

Accepted Answer

A)  cross subsidies 
B)  gift economy 
C)  zero marginal cost 
D)  advertising 
E)  freemium 
A)  cross subsidies 
B)  gift economy 
C)  zero marginal cost 
D)  advertising 
E)  freemium

Tactical-level decision making is more structured and routine than operational-level decision making.

According to basic economics within a competitive marketplace,the price of a product is set by its ________.

________ are a set of activities an organization performs in order to reach their business goals.

With respect to the components of a business model,________ is the utility that the product/service has to offer to customers.

Companies pursuing a ________ strategy attempt to achieve economies of scale by developing products for the worldwide market,which can be sold in large quantities.

While assessing value of the IS infrastructure,________ value is derived from assessing an investment's impact on enabling the infrastructure to better meet business processing requirements.

To assist ________ decision making,information systems are used to obtain aggregate summaries of trends and projections of the future.

At the ________ level of an organization,information systems provide key performance indicators (KPIs)that are focused on balancing performance across the organization.

With respect to general approaches for applying freeconomics to various industries,the ________ approach means creating an environment that allows people to participate and collaborate to create something of value for everyone.

Executive-level decisions are referred to as unstructured decisions.

Operational,managerial,and executive decision-making levels are all supported by a single type of information system.

Which of the following is an example of a best-cost provider strategy?

Organizational learning is the ability of an organization to use past behavior and information to improve its business processes.

Compare and contrast firms pursuing a global business strategy and a transnational business strategy.

________ decisions deal with complex problems with broad and long-term ramifications for an organization.

Distinguish between the terms e-commerce and e-business.

List Porter's primary competitive forces that analyze the competition within an industry.

The executive level of an organization is also known as the ________ level.

Which of the following statements is true about the e-business innovation cycle?

Madfly Communication,a mobile manufacturer,offers free mobile connections to people who buy its mobile phones.The cost of the mobile connection is actually included in the price of the mobile phone.Madfly Communication is pursuing a(n)________ approach for applying freeconomics.

Managing in the Digital World

Managing the Information Systems Infrastructure and Services

Enabling Business-To-Consumer Electronic Commerce

Enhancing Organizational Communication and Collaboration Using Social Media

Enhancing Business Intelligence Using Information Systems

Enhancing Business Processes Using Enterprise Information Systems

Strengthening Business-To-Business Relationships Via Supply Chain and Customer Relationship Management

Developing and Acquiring Information Systems

Securing Information Systems

Appendix: Technology Briefing: Foundations of Information Systems Infrastructure

Filters

Exam 2: Gaining Competitive Advantage Through Information Systems

Tactical-level decision making is more structured and routine than operational-level decision making.

According to basic economics within a competitive marketplace,the price of a product is set by its ________.

________ are a set of activities an organization performs in order to reach their business goals.

With respect to the components of a business model,________ is the utility that the product/service has to offer to customers.

Companies pursuing a ________ strategy attempt to achieve economies of scale by developing products for the worldwide market,which can be sold in large quantities.

While assessing value of the IS infrastructure,________ value is derived from assessing an investment's impact on enabling the infrastructure to better meet business processing requirements.

To assist ________ decision making,information systems are used to obtain aggregate summaries of trends and projections of the future.

At the ________ level of an organization,information systems provide key performance indicators (KPIs)that are focused on balancing performance across the organization.

With respect to general approaches for applying freeconomics to various industries,the ________ approach means creating an environment that allows people to participate and collaborate to create something of value for everyone.

Executive-level decisions are referred to as unstructured decisions.

Operational,managerial,and executive decision-making levels are all supported by a single type of information system.

Which of the following is an example of a best-cost provider strategy?

Organizational learning is the ability of an organization to use past behavior and information to improve its business processes.

Compare and contrast firms pursuing a global business strategy and a transnational business strategy.

________ decisions deal with complex problems with broad and long-term ramifications for an organization.

Distinguish between the terms e-commerce and e-business.

List Porter's primary competitive forces that analyze the competition within an industry.

The executive level of an organization is also known as the ________ level.

Which of the following statements is true about the e-business innovation cycle?

Madfly Communication,a mobile manufacturer,offers free mobile connections to people who buy its mobile phones.The cost of the mobile connection is actually included in the price of the mobile phone.Madfly Communication is pursuing a(n)________ approach for applying freeconomics.

Managing in the Digital World

Managing the Information Systems Infrastructure and Services

Enabling Business-To-Consumer Electronic Commerce

Enhancing Organizational Communication and Collaboration Using Social Media

Enhancing Business Intelligence Using Information Systems

Enhancing Business Processes Using Enterprise Information Systems

Strengthening Business-To-Business Relationships Via Supply Chain and Customer Relationship Management

Developing and Acquiring Information Systems

Securing Information Systems

Appendix: Technology Briefing: Foundations of Information Systems Infrastructure

Filters