Question 1

If the ________ version does not support a certain business process,the company may require a customized version.

Accepted Answer

A)  best-practices 
B)  reengineered 
C)  vanilla 
D)  customized 
E)  modified 
A)  best-practices 
B)  reengineered 
C)  vanilla 
D)  customized 
E)  modified

Question 2

Which of the following uses a pull-based approach?

Accepted Answer

A)  make-to-order 
B)  make-to-stock 
C)  plan-to-produce 
D)  account-to-report 
E)  acquire-to-dispose 
A)  make-to-order 
B)  make-to-stock 
C)  plan-to-produce 
D)  account-to-report 
E)  acquire-to-dispose

Question 3

Which of the following is true regarding the formula for success of an enterprise system?

Accepted Answer

A)  Enterprise systems implementations should include personnel from different departments. 
B)  The success of an enterprise system depends directly on the support received from middle-management. 
C)  Enterprise systems are simple to understand and implement when compared to stand-alone systems. 
D)  Using outside consultants tends to complicate the implementation of an enterprise system. 
E)  Once enterprise systems go live, employees experience an immediate growth in productivity. 
A)  Enterprise systems implementations should include personnel from different departments. 
B)  The success of an enterprise system depends directly on the support received from middle-management. 
C)  Enterprise systems are simple to understand and implement when compared to stand-alone systems. 
D)  Using outside consultants tends to complicate the implementation of an enterprise system. 
E)  Once enterprise systems go live, employees experience an immediate growth in productivity.

Question 4

The features and modules that an enterprise system comes with out of the box are referred to as the ________ version.

Accepted Answer

A)  best-practices 
B)  reengineered 
C)  vanilla 
D)  customized 
E)  modified 
A)  best-practices 
B)  reengineered 
C)  vanilla 
D)  customized 
E)  modified

Question 5

A ________ information flow relates to the information that is produced by a company and sent along to another organization.

Accepted Answer

A)  stand-alone 
B)  legacy 
C)  packaged 
D)  custom 
E)  downstream 
A)  stand-alone 
B)  legacy 
C)  packaged 
D)  custom 
E)  downstream

Question 6

Enterprise resource planning control refers to the locus of control over the computing systems and data contained in these systems,as well as decision making authority.

Accepted Answer

A) True 
 B)False

Question 7

A legacy system is an integrated suite of business applications for virtually every department,process,and industry that allows companies to integrate information across operations on a company-wide basis using one large database.

Accepted Answer

A) True 
 B)False

Question 8

The several processes associated with the acquiring of goods from external vendors are collectively referred to as the ________ process.

Accepted Answer

A)  make-to-stock 
B)  make-to-order 
C)  order-to-cash 
D)  plan-to-produce 
E)  procure-to-pay 
A)  make-to-stock 
B)  make-to-order 
C)  order-to-cash 
D)  plan-to-produce 
E)  procure-to-pay

Question 9

Which of the following is the first step in the procure-to-pay process?

Accepted Answer

A)  negotiate price and terms 
B)  issue purchase order 
C)  receive goods 
D)  receive invoice 
E)  settle payment 
A)  negotiate price and terms 
B)  issue purchase order 
C)  receive goods 
D)  receive invoice 
E)  settle payment

Question 10

An internally focused system helps an organization coordinate with its ________.

Accepted Answer

A)  suppliers 
B)  business partners 
C)  producers 
D)  departments 
E)  customers 
A)  suppliers 
B)  business partners 
C)  producers 
D)  departments 
E)  customers

Question 11

Which of the following goods are typically produced under a make-to-order approach?

Accepted Answer

A)  expensive high-volume goods 
B)  cheap high-volume goods 
C)  very expensive low-volume goods 
D)  mass-produced goods 
E)  goods from external vendors 
A)  expensive high-volume goods 
B)  cheap high-volume goods 
C)  very expensive low-volume goods 
D)  mass-produced goods 
E)  goods from external vendors

Question 12

The hardware and software that must be implemented to support the applications that the primary activities use are a part of the ________ activities.

Accepted Answer

A)  human resources 
B)  technology development 
C)  procurement 
D)  inbound logistics 
E)  infrastructure 
A)  human resources 
B)  technology development 
C)  procurement 
D)  inbound logistics 
E)  infrastructure

Question 13

The core business processes common to most business organizations are order-to-cash,procure-to-pay,and make-to-stock.

Accepted Answer

A) True 
 B)False

Question 14

Traditionally,companies are organized around five distinct functional areas.Which of the following is one of them?

Accepted Answer

A)  supply chain management 
B)  risk management 
C)  technology management 
D)  communication management 
E)  systems management 
A)  supply chain management 
B)  risk management 
C)  technology management 
D)  communication management 
E)  systems management

Question 15

Enterprise resource planning (ERP)core components support the primary external activities of the organization that deals with suppliers and customers.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is a core activity according to the value chain model?

Accepted Answer

A)  human resource activities 
B)  technology development 
C)  operations and manufacturing 
D)  administrative activities 
E)  infrastructure activities 
A)  human resource activities 
B)  technology development 
C)  operations and manufacturing 
D)  administrative activities 
E)  infrastructure activities

Question 17

Whenever an order is placed with online retailers,the retailers put together the order,ship it,and charge the payment to the customer's credit card.This process of selling a product or service is known as the ________ process.

Accepted Answer

A)  make-to-order 
B)  time-to-market 
C)  order-to-cash 
D)  procure-to-pay 
E)  make-to-stock 
A)  make-to-order 
B)  time-to-market 
C)  order-to-cash 
D)  procure-to-pay 
E)  make-to-stock

Question 18

Briefly explain enterprise resource planning core components.

Accepted Answer

Enterprise resource planning (ERP)core c

Question 19

Systems that focus on the specific needs of individual departments are typically not designed to communicate with other systems in the organization and are therefore referred to as stand-alone applications.

Accepted Answer

A) True 
 B)False

Question 20

Define internally focused systems and externally focused systems.

Accepted Answer

Information systems (IS)can be used to g

If the ________ version does not support a certain business process,the company may require a customized version.

Which of the following uses a pull-based approach?

Which of the following is true regarding the formula for success of an enterprise system?

The features and modules that an enterprise system comes with out of the box are referred to as the ________ version.

A ________ information flow relates to the information that is produced by a company and sent along to another organization.

Enterprise resource planning control refers to the locus of control over the computing systems and data contained in these systems,as well as decision making authority.

A legacy system is an integrated suite of business applications for virtually every department,process,and industry that allows companies to integrate information across operations on a company-wide basis using one large database.

The several processes associated with the acquiring of goods from external vendors are collectively referred to as the ________ process.

Which of the following is the first step in the procure-to-pay process?

An internally focused system helps an organization coordinate with its ________.

Which of the following goods are typically produced under a make-to-order approach?

The hardware and software that must be implemented to support the applications that the primary activities use are a part of the ________ activities.

The core business processes common to most business organizations are order-to-cash,procure-to-pay,and make-to-stock.

Traditionally,companies are organized around five distinct functional areas.Which of the following is one of them?

Enterprise resource planning (ERP)core components support the primary external activities of the organization that deals with suppliers and customers.

Which of the following is a core activity according to the value chain model?

Whenever an order is placed with online retailers,the retailers put together the order,ship it,and charge the payment to the customer's credit card.This process of selling a product or service is known as the ________ process.

Briefly explain enterprise resource planning core components.

Systems that focus on the specific needs of individual departments are typically not designed to communicate with other systems in the organization and are therefore referred to as stand-alone applications.

Define internally focused systems and externally focused systems.

Managing in the Digital World

Gaining Competitive Advantage Through Information Systems

Managing the Information Systems Infrastructure and Services

Enabling Business-To-Consumer Electronic Commerce

Enhancing Organizational Communication and Collaboration Using Social Media

Enhancing Business Intelligence Using Information Systems

Strengthening Business-To-Business Relationships Via Supply Chain and Customer Relationship Management

Developing and Acquiring Information Systems

Securing Information Systems

Appendix: Technology Briefing: Foundations of Information Systems Infrastructure

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Exam 7: Enhancing Business Processes Using Enterprise Information Systems

If the ________ version does not support a certain business process,the company may require a customized version.

Which of the following uses a pull-based approach?

Which of the following is true regarding the formula for success of an enterprise system?

The features and modules that an enterprise system comes with out of the box are referred to as the ________ version.

A ________ information flow relates to the information that is produced by a company and sent along to another organization.

Enterprise resource planning control refers to the locus of control over the computing systems and data contained in these systems,as well as decision making authority.

A legacy system is an integrated suite of business applications for virtually every department,process,and industry that allows companies to integrate information across operations on a company-wide basis using one large database.

The several processes associated with the acquiring of goods from external vendors are collectively referred to as the ________ process.

Which of the following is the first step in the procure-to-pay process?

An internally focused system helps an organization coordinate with its ________.

Which of the following goods are typically produced under a make-to-order approach?

The hardware and software that must be implemented to support the applications that the primary activities use are a part of the ________ activities.

The core business processes common to most business organizations are order-to-cash,procure-to-pay,and make-to-stock.

Traditionally,companies are organized around five distinct functional areas.Which of the following is one of them?

Enterprise resource planning (ERP)core components support the primary external activities of the organization that deals with suppliers and customers.

Which of the following is a core activity according to the value chain model?

Whenever an order is placed with online retailers,the retailers put together the order,ship it,and charge the payment to the customer's credit card.This process of selling a product or service is known as the ________ process.

Briefly explain enterprise resource planning core components.

Systems that focus on the specific needs of individual departments are typically not designed to communicate with other systems in the organization and are therefore referred to as stand-alone applications.

Define internally focused systems and externally focused systems.

Managing in the Digital World

Gaining Competitive Advantage Through Information Systems

Managing the Information Systems Infrastructure and Services

Enabling Business-To-Consumer Electronic Commerce

Enhancing Organizational Communication and Collaboration Using Social Media

Enhancing Business Intelligence Using Information Systems

Strengthening Business-To-Business Relationships Via Supply Chain and Customer Relationship Management

Developing and Acquiring Information Systems

Securing Information Systems

Appendix: Technology Briefing: Foundations of Information Systems Infrastructure

Filters