Exam 15: Achieving World-class Operations Management

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Which of the following is a list of components and the number of each needed for file cabinets to be produced by a manufacturing company?

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Production converts inputs into outputs by changing the inputs in some way.

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Mass production relies heavily standardization, mechanization, and which of the following?

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What is the first step in controlling production?

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Products that require a continuous or repetitive production process use which of the following type of facility layout?

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Process layout is almost always designed as a continuous, assembly-line layout.

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The just-in-time system schedules arrival of inventory so that it can be used almost immediately and will not need to be stored on site.

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When are Gantt charts most helpful?

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Product layout is also called assembly-line layout.

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A university hired a catering company to run its cafeteria rather than operating the facility itself. What does this purchase of services exemplify?

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A flexible manufacturing system is a production system that can be easily changed from continuous to repetitive to intermittent.

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What is a production process in which the basic input is broken down into one or more outputs?

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List the three most commonly used scheduling tools for complex production situations.

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What is the term for the entire sequence of procuring inputs, producing goods and services, and delivering goods and services to customers?

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There are four important decisions that must be made during production planning. What are they?

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Which of the following is an important scheduling tool for large projects that breaks the projects into a sequence of events and smaller tasks?

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The set of technical standards designed by the International Organization for Standardization to promote clean production processes to protect the environment is ISO 9000.

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The activities of operations managers are best described by which of the following?

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Define total quality management.

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What are the two key aspects of production control?

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