Exam 15: Achieving World-class Operations Management

One way to determine the best inventory levels is to look at three costs. What are they?

Which of the following processes are used for short production runs?

Production and operations management involves three main types of decisions that are made at three different stages. At which stage is the focus on controlling quality and costs?

What kind of layout does Bombardier use when it is building an aircraft?

Hans Guten makes furniture according to the specifications of the customer who ordered it. Each piece of furniture he makes is unique and he makes only one piece of furniture at a time. Guten is engaged in which of the following production processes?

Computer-aided manufacturing uses computers to develop and control the production process.

Which of the following layouts arranges work flow around the production process and has all workers performing similar tasks are grouped together?

PERT charts differ from the critical path method in one important way. What is it?

What is another name for the product layout?

Which of the following approaches is a computerized resource planning system that includes information about the company's suppliers and customers as well as data generated internally?

Which of the following approaches uses a master computerized system to ensure that materials, labour, and equipment are available for production?

Operations management refers to the role that computers play in the production process.

Which of the following is the streamlining of production by eliminating steps in the production process that do not add benefits that customers are willing to pay for?

What do companies need in the case of supply chain disruptions?

Which of the following is NOT one of the three types of production?

Products that require a continuous or repetitive production process use a product or assembly line layout.

A listing of the components and the number of each required to make the product is called the bill of lading.

Which of the following is the technology involved in designing, constructing, and operating computer-controlled machines that can perform tasks independently?

A company that reupholsters furniture in fabric and style selected by the owner of the piece of furniture is more than likely an example of which type of manufacturing?

Low volume, short production runs, and high-variety production are characteristic of the continuous process.