Exam 17: Building a New Venture Team and Planning for the Next Generation

Successful interviewers always listen for these in an interview to see whether it matches the candidate's words. This interviewer is referring to the candidate's ________.

Leadership is ________.

Burt is applying for a position as a staff accountant. The job specification for the position might list all of the following items except ________.

An assembly line is based on the principle of job simplification.

The type of job design that adds more tasks to a job to broaden its scope is known as ________.

The Equal Employment Opportunity Commission (EEOC)supplies employers with a list of questions it considers illegal in interviews.

Mini-Case 17-4: Plumbers Don't Want Recognition "If I ever went out to those guys and asked them if they wanted a little more recognition, they would laugh me out of the shop. People work for money." Norm Schultz had been a plumber himself for 18 years before he saved enough money to open a small plumbing contractor business. The men who worked for Norm knew what was expected of them - a fair day's work for a fair day's pay. "You don't need to tell a person that he or she is doing a good job; the person is either doing the work or not working for me!" Norm's son-in-law was taking a management course at a local college. When Norm asked him what he was learning in class, he told him the management of people. Norm was very emphatic about managing the plumbers who worked for him. "Tell an employee what you expect from the beginning. Watch to see if they perform the job properly. Treat your people fairly and never cheat them." Norm went on to tell his son-in-law that this was the way good managers did things. "Recognition won't put bread on the table." -Is Norm Schultz correct in his attitude about workers not wanting recognition?

Flextime is a work arrangement in which two or more people share the same 40-hour-a-week job.

Company culture is the distinctive, unwritten code of conduct that governs the behavior, attitudes, relationships, and style of an organization.

Effective interviewers spend about ________ percent of the interview talking and ________ percent listening.

Effective interviewers spend about 75 percent of the interview talking and about 25 percent listening.

The practice known as servant leadership was coined by Robert Greenleaf and states that leaders are servants first and leaders second, putting their employees and their employees' needs ahead of their own.

Effective leaders make sure that workers have both the tangible and the intangible resources they need to do their jobs well.

Although many business owners see checking references as a formality and pay little attention to it, the process is ________.

In addition to contacting the references a job applicant provides, experienced employers also call an applicant's previous employers to attempt to get a clear picture of the applicant's job performance, character, and work habits.

The type of job design that involves building motivators into a job by increasing the planning, decision-making, organizing, and controlling functions workers perform is ________.

Which of the following is not a behavior typically exhibited by effective leaders?

Mini-Case 17-4: Plumbers Don't Want Recognition "If I ever went out to those guys and asked them if they wanted a little more recognition, they would laugh me out of the shop. People work for money." Norm Schultz had been a plumber himself for 18 years before he saved enough money to open a small plumbing contractor business. The men who worked for Norm knew what was expected of them - a fair day's work for a fair day's pay. "You don't need to tell a person that he or she is doing a good job; the person is either doing the work or not working for me!" Norm's son-in-law was taking a management course at a local college. When Norm asked him what he was learning in class, he told him the management of people. Norm was very emphatic about managing the plumbers who worked for him. "Tell an employee what you expect from the beginning. Watch to see if they perform the job properly. Treat your people fairly and never cheat them." Norm went on to tell his son-in-law that this was the way good managers did things. "Recognition won't put bread on the table." -Which of the following statements about a company's culture is false?

Which of the following pairs describing leadership (first column)and management (second column)is not accurate? Leadership Management

What do you think about Norm Schultz's attitudes toward employees?