Question 1

Which of the following best represents the three phases of an effective job interview?

Accepted Answer

A) Breaking the ice, asking informative questions, and providing as much information about the company (good and bad)as possible. 
B) Breaking the ice, asking informative questions, and selling the candidate on the company. 
C) Breaking the ice, asking informative questions, and selling the candidate on the company regardless of their potential fit. 
D) Breaking the ice, asking questions in an interrogative manner, and selling the candidate on the company. 
A) Breaking the ice, asking informative questions, and providing as much information about the company (good and bad)as possible. 
B) Breaking the ice, asking informative questions, and selling the candidate on the company. 
C) Breaking the ice, asking informative questions, and selling the candidate on the company regardless of their potential fit. 
D) Breaking the ice, asking questions in an interrogative manner, and selling the candidate on the company.

Question 2

Which of the following techniques would you not recommend to a company desiring a stronger recruiting strategy?

Accepted Answer

A) Look inside the company first - a promotion-from-within policy serves as an incentive for existing workers to upgrade their skills. 
B) Encourage employee referrals - reward employees for successful referrals. 
C) Ensure that your recruitment efforts are known - whether in traditional media, the Internet, or on college campuses. 
D) Avoid hiring retired workers - they too often fail to have anything to offer. 
A) Look inside the company first - a promotion-from-within policy serves as an incentive for existing workers to upgrade their skills. 
B) Encourage employee referrals - reward employees for successful referrals. 
C) Ensure that your recruitment efforts are known - whether in traditional media, the Internet, or on college campuses. 
D) Avoid hiring retired workers - they too often fail to have anything to offer.

Question 3

The principle of job enlargement is to make a job more varied and to allow employees to perform a more complete unit of work by broadening its scope.

Accepted Answer

A) True 
 B)False

Question 4

Effective interviewers skip the breaking-the-ice phase of a job interview and immediately start asking candidates tough questions so they can see how the candidates respond under stress.

Accepted Answer

A) True 
 B)False

Question 5

Small business owners should take the time to check every candidate's references.

Accepted Answer

A) True 
 B)False

Question 6

Mini-Case 17-4: Plumbers Don't Want Recognition
"If I ever went out to those guys and asked them if they wanted a little more recognition, they would laugh me out of the shop. People work for money." Norm Schultz had been a plumber himself for 18 years before he saved enough money to open a small plumbing contractor business. The men who worked for Norm knew what was expected of them - a fair day's work for a fair day's pay. "You don't need to tell a person that he or she is doing a good job; the person is either doing the work or not working for me!"
Norm's son-in-law was taking a management course at a local college. When Norm asked him what he was learning in class, he told him the management of people. Norm was very emphatic about managing the plumbers who worked for him. "Tell an employee what you expect from the beginning. Watch to see if they perform the job properly. Treat your people fairly and never cheat them." Norm went on to tell his son-in-law that this was the way good managers did things. "Recognition won't put bread on the table."
-A company's culture manifests itself in ________.

Accepted Answer

A) how workers dress 
B) the language workers use 
C) the way workers behave 
D) All of the above 
A) how workers dress 
B) the language workers use 
C) the way workers behave 
D) All of the above

Question 7

In the breaking-the-ice phase of the interview process, skilled interviewers often use the job description to explain the nature of the job and the company's culture to candidates.

Accepted Answer

A) True 
 B)False

Question 8

What tools would you suggest to Carol to minimize the estate taxes involved in passing the business on to Ralph and Cooper? Explain the advantages and disadvantages of at least three choices and explain why you make the final recommendation that you do.

Accepted Answer

By waiting so long, there is only so muc

Question 9

Job enlargement is based on the premise that the best way to design a job is to break it down into its simplest form and to standardize each task.

Accepted Answer

A) True 
 B)False

Question 10

Both leadership and management are essential to a small company's success, but leadership comes first.

Accepted Answer

A) True 
 B)False

Question 11

An effective job interview contains three phases: breaking the ice, asking questions, and selling the candidate on the company.

Accepted Answer

A) True 
 B)False

Question 12

Mini-Case 17-4: Plumbers Don't Want Recognition
"If I ever went out to those guys and asked them if they wanted a little more recognition, they would laugh me out of the shop. People work for money." Norm Schultz had been a plumber himself for 18 years before he saved enough money to open a small plumbing contractor business. The men who worked for Norm knew what was expected of them - a fair day's work for a fair day's pay. "You don't need to tell a person that he or she is doing a good job; the person is either doing the work or not working for me!"
Norm's son-in-law was taking a management course at a local college. When Norm asked him what he was learning in class, he told him the management of people. Norm was very emphatic about managing the plumbers who worked for him. "Tell an employee what you expect from the beginning. Watch to see if they perform the job properly. Treat your people fairly and never cheat them." Norm went on to tell his son-in-law that this was the way good managers did things. "Recognition won't put bread on the table."
-Successful organizational culture supports exceptional performance and is compatible with the firm's stated values and beliefs. Which of the following best illustrates this concept?

Accepted Answer

A) A "do what is needed regardless" attitude, diversity, respect for work and life balance, a sense of purpose and a sense of fun, and participative management in a learning environment. 
B) Honesty and integrity, diversity, respect for work and life balance, a sense of purpose and a sense of fun, and dictatorial management in a learning environment. 
C) Honesty and integrity, diversity, respect for work and life balance, an appreciation for career limitations, and participative management in a learning environment. 
D) Honesty and integrity, diversity, respect for work and life balance, a sense of purpose and a sense of fun, and participative management in a learning environment. 
A) A "do what is needed regardless" attitude, diversity, respect for work and life balance, a sense of purpose and a sense of fun, and participative management in a learning environment. 
B) Honesty and integrity, diversity, respect for work and life balance, a sense of purpose and a sense of fun, and dictatorial management in a learning environment. 
C) Honesty and integrity, diversity, respect for work and life balance, an appreciation for career limitations, and participative management in a learning environment. 
D) Honesty and integrity, diversity, respect for work and life balance, a sense of purpose and a sense of fun, and participative management in a learning environment.

Question 13

________ is the process of influencing and inspiring others to work to achieve a common goal and then giving them the power and the freedom to achieve it.

Accepted Answer

A) Management 
B) Organizing 
C) Leadership 
D) Coordination 
A) Management 
B) Organizing 
C) Leadership 
D) Coordination

Question 14

In job enrichment, ________ is the degree to which a job substantially influences the lives or work of others (employees or final customers).

Accepted Answer

A) skill variety 
B) task identity 
C) task significance 
D) autonomy 
A) skill variety 
B) task identity 
C) task significance 
D) autonomy

Question 15

A situational interview gives the candidate a typical job-related situation to see how they respond.

Accepted Answer

A) True 
 B)False

Question 16

Which government agency is responsible for enforcing employment laws?

Accepted Answer

A) The Fair Labor Standards Commission 
B) The National Labor Relations Board 
C) The Equal Employment Opportunity Commission 
D) The Justice Department 
A) The Fair Labor Standards Commission 
B) The National Labor Relations Board 
C) The Equal Employment Opportunity Commission 
D) The Justice Department

Question 17

Effective leaders recognize that money is not the only reward that motivates workers.

Accepted Answer

A) True 
 B)False

Question 18

A job analysis describes what the job is, what its duties and responsibilities are, and what work conditions are involved.

Accepted Answer

A) True 
 B)False

Question 19

A leadership style in which a leader takes on the role of a servant first and the role of a leader second is referred to as a ________ leader.

Accepted Answer

A) servant 
B) passive 
C) managerial 
D) subservient 
A) servant 
B) passive 
C) managerial 
D) subservient

Question 20

Which of the following types of questions should a business owner ask a candidate in a job interview?

Accepted Answer

A) Questions calling for "yes or no" answers. 
B) Questions about the candidate's religious beliefs. 
C) Questions based on on-the-job scenarios that require open-ended answers. 
D) Questions about the candidate's physical traits, characteristics, and family life. 
A) Questions calling for "yes or no" answers. 
B) Questions about the candidate's religious beliefs. 
C) Questions based on on-the-job scenarios that require open-ended answers. 
D) Questions about the candidate's physical traits, characteristics, and family life.

Which of the following best represents the three phases of an effective job interview?

Which of the following techniques would you not recommend to a company desiring a stronger recruiting strategy?

The principle of job enlargement is to make a job more varied and to allow employees to perform a more complete unit of work by broadening its scope.

Effective interviewers skip the breaking-the-ice phase of a job interview and immediately start asking candidates tough questions so they can see how the candidates respond under stress.

Small business owners should take the time to check every candidate's references.

In the breaking-the-ice phase of the interview process, skilled interviewers often use the job description to explain the nature of the job and the company's culture to candidates.

What tools would you suggest to Carol to minimize the estate taxes involved in passing the business on to Ralph and Cooper? Explain the advantages and disadvantages of at least three choices and explain why you make the final recommendation that you do.

Job enlargement is based on the premise that the best way to design a job is to break it down into its simplest form and to standardize each task.

Both leadership and management are essential to a small company's success, but leadership comes first.

An effective job interview contains three phases: breaking the ice, asking questions, and selling the candidate on the company.

________ is the process of influencing and inspiring others to work to achieve a common goal and then giving them the power and the freedom to achieve it.

In job enrichment, ________ is the degree to which a job substantially influences the lives or work of others (employees or final customers).

A situational interview gives the candidate a typical job-related situation to see how they respond.

Which government agency is responsible for enforcing employment laws?

Effective leaders recognize that money is not the only reward that motivates workers.

A job analysis describes what the job is, what its duties and responsibilities are, and what work conditions are involved.

A leadership style in which a leader takes on the role of a servant first and the role of a leader second is referred to as a ________ leader.

Which of the following types of questions should a business owner ask a candidate in a job interview?

The Foundations of Entrepreneurship

Ethics and Social Responsibility: Doing the Right Thing

Creativity and Innovation: Keys to Entrepreneurial Success

Conducting a Feasibility Analysis and Designing a Business Model

Crafting a Business Plan and Building a Solid Strategic Plan

Forms of Business Ownership

Buying an Existing Business

Franchising and the Entrepreneur

Building a Powerful Bootstrap Marketing Plan

E-Commerce and the Entrepreneur

Pricing and Credit Strategies

Creating a Successful Financial Plan

Managing Cash Flow

Choosing the Right Location and Layout

Sources of Financing: Equity and Debt

Global Aspects of Entrepreneurship

Filters

Exam 17: Building a New Venture Team and Planning for the Next Generation

Which of the following best represents the three phases of an effective job interview?

Which of the following techniques would you not recommend to a company desiring a stronger recruiting strategy?

The principle of job enlargement is to make a job more varied and to allow employees to perform a more complete unit of work by broadening its scope.

Effective interviewers skip the breaking-the-ice phase of a job interview and immediately start asking candidates tough questions so they can see how the candidates respond under stress.

Small business owners should take the time to check every candidate's references.

In the breaking-the-ice phase of the interview process, skilled interviewers often use the job description to explain the nature of the job and the company's culture to candidates.

What tools would you suggest to Carol to minimize the estate taxes involved in passing the business on to Ralph and Cooper? Explain the advantages and disadvantages of at least three choices and explain why you make the final recommendation that you do.

Job enlargement is based on the premise that the best way to design a job is to break it down into its simplest form and to standardize each task.

Both leadership and management are essential to a small company's success, but leadership comes first.

An effective job interview contains three phases: breaking the ice, asking questions, and selling the candidate on the company.

________ is the process of influencing and inspiring others to work to achieve a common goal and then giving them the power and the freedom to achieve it.

In job enrichment, ________ is the degree to which a job substantially influences the lives or work of others (employees or final customers).

A situational interview gives the candidate a typical job-related situation to see how they respond.

Which government agency is responsible for enforcing employment laws?

Effective leaders recognize that money is not the only reward that motivates workers.

A job analysis describes what the job is, what its duties and responsibilities are, and what work conditions are involved.

A leadership style in which a leader takes on the role of a servant first and the role of a leader second is referred to as a ________ leader.

Which of the following types of questions should a business owner ask a candidate in a job interview?

The Foundations of Entrepreneurship

Ethics and Social Responsibility: Doing the Right Thing

Creativity and Innovation: Keys to Entrepreneurial Success

Conducting a Feasibility Analysis and Designing a Business Model

Crafting a Business Plan and Building a Solid Strategic Plan

Forms of Business Ownership

Buying an Existing Business

Franchising and the Entrepreneur

Building a Powerful Bootstrap Marketing Plan

E-Commerce and the Entrepreneur

Pricing and Credit Strategies

Creating a Successful Financial Plan

Managing Cash Flow

Choosing the Right Location and Layout

Sources of Financing: Equity and Debt

Global Aspects of Entrepreneurship

Filters