Question 1

Describe an instance when a group that you belonged to had an intense conflict.In what way did emotions influence the conflict-escalation process?

Accepted Answer

One instance when a group I belonged to had an intense conflict was during a project at work. The conflict arose when different team members had conflicting ideas about the direction the project should take. Emotions played a significant role in escalating the conflict. Some team members became defensive and angry when their ideas were challenged, leading to a breakdown in communication and collaboration. This emotional response fueled the conflict, making it difficult for the group to find a resolution. As emotions ran high, it became harder for individuals to listen to each other and consider alternative perspectives, ultimately prolonging the conflict. In this instance, emotions influenced the conflict-escalation process by creating a hostile and unproductive environment, making it challenging for the group to work through their differences and come to a resolution.

Question 2

The two concerns identified in the dual-concern model of conflict resolution are cooperation and competition.

Accepted Answer

A) True 
 B)False  False

Question 3

Summarize the methods used and results obtained by Deutsch and Krauss in their "trucking game" experiment.

Accepted Answer

Deutsch and Krauss conducted an experiment known as the "trucking game" to study the effects of cooperation and competition on intergroup relations. In this experiment, participants were divided into two groups and were asked to engage in a simulated trucking business. The groups were either placed in a cooperative condition, where they were told that their success depended on the combined efforts of both groups, or a competitive condition, where they were told that only one group could be successful at the expense of the other.

The methods used in the experiment involved observing the interactions and behaviors of the participants in both the cooperative and competitive conditions. The researchers also measured the levels of cooperation, communication, and conflict between the groups. Additionally, they collected data on the participants' attitudes and perceptions of the other group.

The results of the experiment showed that in the cooperative condition, the groups were more likely to communicate and cooperate with each other, leading to higher levels of success for both groups. In contrast, in the competitive condition, the groups exhibited more conflict and less cooperation, resulting in lower overall success.

Overall, the "trucking game" experiment demonstrated the impact of cooperation and competition on intergroup relations, highlighting the importance of cooperative efforts in achieving mutual success.

Question 4

Reactance theory suggests person X will be least likely to go along with person Y when Y states

Accepted Answer

A) "I think I am going to adopt plan A.What are you going to do?" 
B) "From my point of view,plan A seems to be the best choice." 
C) "I think it is pretty obvious we should both work on plan A." 
D) "I like plan A the best." 
A) "I think I am going to adopt plan A.What are you going to do?" 
B) "From my point of view,plan A seems to be the best choice." 
C) "I think it is pretty obvious we should both work on plan A." 
D) "I like plan A the best."

Question 5

Studies of neural activity suggest that regions of the brain associated with

Accepted Answer

A) processing social rewards are active when individuals are cooperating. 
B) making choices are active when people are cooperating and when they are competing. 
C) perceiving other people's motives are more active during competition. 
D) distinguishing oneself from other people are active during competition. 
E) all the findings listed here have been reported. 
A) processing social rewards are active when individuals are cooperating. 
B) making choices are active when people are cooperating and when they are competing. 
C) perceiving other people's motives are more active during competition. 
D) distinguishing oneself from other people are active during competition. 
E) all the findings listed here have been reported.

Question 6

The professor tells her students that she gives out grades based on ranks.The 10% of the students with the best grades get As,the next 20% get Bs,and so on.She is using a(n)___ goal structure.

Accepted Answer

A) autocratic 
B) individualistic 
C) democratic 
D) competitive 
E) cooperative 
A) autocratic 
B) individualistic 
C) democratic 
D) competitive 
E) cooperative

Question 7

Group members who focus on the group's achievements are ___ whereas group members who focus on their personal contributions are ___.

Accepted Answer

A) collectivistic;allocentric 
B) distributivistic;proceduralistic 
C) sociocentric;egocentric 
D) idiocentric;individualistic 
A) collectivistic;allocentric 
B) distributivistic;proceduralistic 
C) sociocentric;egocentric 
D) idiocentric;individualistic

Question 8

At work,people are supposed to put a quarter in the money jar anytime they take a cup of coffee from the common pot.Betty,however,rarely contributes because she figures her money will not be missed.This situation is a

Accepted Answer

A) substantive conflict. 
B) procedural conflict. 
C) prisoner's dilemma. 
D) commons dilemma. 
E) negative inequity problem. 
A) substantive conflict. 
B) procedural conflict. 
C) prisoner's dilemma. 
D) commons dilemma. 
E) negative inequity problem.

Question 9

Balance theory predicts that tension is greatest when group members

Accepted Answer

A) do not know if they like or dislike each other. 
B) agree with each other and like each other. 
C) disagree about what procedures to use. 
D) disagree with each other and like each other. 
E) dislike each other. 
A) do not know if they like or dislike each other. 
B) agree with each other and like each other. 
C) disagree about what procedures to use. 
D) disagree with each other and like each other. 
E) dislike each other.

Question 10

Describe,graphically,the five ways people deal with conflict-as suggested by the dual concerns model.

Accepted Answer

The dual concerns model suggests that pe

Question 11

The group is discussing an important issue,and must choose between option A or option B.Which situation is the most likely to create the greatest level of conflict (hostility)in the group?

Accepted Answer

A) Bob and Ed like each other,but Bob prefers option A and Ed prefers option B. 
B) Bob and Ed dislike each other,but both Bob and Ed prefer option B. 
C) Bob and Ed dislike each other,and Bob prefers option A and Ed prefers option B. 
D) Bob and Ed like each other,and both prefer option A. 
A) Bob and Ed like each other,but Bob prefers option A and Ed prefers option B. 
B) Bob and Ed dislike each other,but both Bob and Ed prefer option B. 
C) Bob and Ed dislike each other,and Bob prefers option A and Ed prefers option B. 
D) Bob and Ed like each other,and both prefer option A.

Question 12

Do you think that conflict has a positive impact on groups,overall,by helping groups discover and resolve interpersonal and procedural problems?

Accepted Answer

Conflict can have both positive and nega

Question 13

Sakinah,Brooke,and Hally are working on a collaborative task.Use the concept of egocentrism to describe what happens when these members are asked how responsible they feel for their work.Note how success and failure would influence these effects and ways to minimize them.

Accepted Answer

Egocentrism is the tendency for individu

Question 14

Deborah and Frank are studying together for the next test.Deborah wants to help Frank do well but at the same time she also wants to get a better score on the test than he does.Deborah is in a(n)___ situation

Accepted Answer

A) anomic 
B) individualistic 
C) mixed-motive 
D) contrient 
E) promotive 
A) anomic 
B) individualistic 
C) mixed-motive 
D) contrient 
E) promotive

Question 15

Axelrod's tit for tat (TFT)strategy is effective because it immediately ___ against individuals who compete and immediately ___ with individuals who cooperate.

Accepted Answer

A) reciprocates;retaliates 
B) forgives;provokes 
C) retaliates;reciprocates 
D) provokes;retaliates 
A) reciprocates;retaliates 
B) forgives;provokes 
C) retaliates;reciprocates 
D) provokes;retaliates

Question 16

Use Heider's balance theory to explain why substantive conflicts tend to become personal conflicts.

Accepted Answer

Heider's balance theory suggests that pe

Question 17

Choosing between maximizing one's own rewards or maximizing the group's outcomes is a social dilemma.

Accepted Answer

A) True 
 B)False

Question 18

Conclusions based on the prisoner's dilemma game (PDG)have been questioned,because when people compete for high stakes (e.g. ,thousands of dollars)they become far more cooperative than the PDG results would suggest.

Accepted Answer

A) True 
 B)False

Question 19

The "tragedy of the commons" is a

Accepted Answer

A) prisoner's dilemma. 
B) simulation game. 
C) social disease. 
D) social trap. 
E) procedural conflict. 
A) prisoner's dilemma. 
B) simulation game. 
C) social disease. 
D) social trap. 
E) procedural conflict.

Question 20

Conflict is disagreement,discord,or friction that occurs when the actions of one or more group members are resisted by one or more other group members.

Accepted Answer

A) True 
 B)False

Describe an instance when a group that you belonged to had an intense conflict.In what way did emotions influence the conflict-escalation process?

The two concerns identified in the dual-concern model of conflict resolution are cooperation and competition.

Summarize the methods used and results obtained by Deutsch and Krauss in their "trucking game" experiment.

Reactance theory suggests person X will be least likely to go along with person Y when Y states

Studies of neural activity suggest that regions of the brain associated with

The professor tells her students that she gives out grades based on ranks.The 10% of the students with the best grades get As,the next 20% get Bs,and so on.She is using a(n)___ goal structure.

Group members who focus on the group's achievements are _ whereas group members who focus on their personal contributions are _.

At work,people are supposed to put a quarter in the money jar anytime they take a cup of coffee from the common pot.Betty,however,rarely contributes because she figures her money will not be missed.This situation is a

Balance theory predicts that tension is greatest when group members

Describe,graphically,the five ways people deal with conflict-as suggested by the dual concerns model.

The group is discussing an important issue,and must choose between option A or option B.Which situation is the most likely to create the greatest level of conflict (hostility)in the group?

Do you think that conflict has a positive impact on groups,overall,by helping groups discover and resolve interpersonal and procedural problems?

Sakinah,Brooke,and Hally are working on a collaborative task.Use the concept of egocentrism to describe what happens when these members are asked how responsible they feel for their work.Note how success and failure would influence these effects and ways to minimize them.

Deborah and Frank are studying together for the next test.Deborah wants to help Frank do well but at the same time she also wants to get a better score on the test than he does.Deborah is in a(n)___ situation

Axelrod's tit for tat (TFT)strategy is effective because it immediately _ against individuals who compete and immediately _ with individuals who cooperate.

Use Heider's balance theory to explain why substantive conflicts tend to become personal conflicts.

Choosing between maximizing one's own rewards or maximizing the group's outcomes is a social dilemma.

Conclusions based on the prisoner's dilemma game (PDG)have been questioned,because when people compete for high stakes (e.g. ,thousands of dollars)they become far more cooperative than the PDG results would suggest.

The "tragedy of the commons" is a

Conflict is disagreement,discord,or friction that occurs when the actions of one or more group members are resisted by one or more other group members.

An Introduction to Group Dynamics

Studying Groups

Inclusion and Identity

Formation

Cohesion and Development

Structure

Influence

Power

Leadership

Performance

Teams

Decision Making

Intergroup Relations

Groups in Context

Growth and Change

Crowds and Collectives

Filters

Exam 13: Conflict

Describe an instance when a group that you belonged to had an intense conflict.In what way did emotions influence the conflict-escalation process?

The two concerns identified in the dual-concern model of conflict resolution are cooperation and competition.

Summarize the methods used and results obtained by Deutsch and Krauss in their "trucking game" experiment.

Reactance theory suggests person X will be least likely to go along with person Y when Y states

Studies of neural activity suggest that regions of the brain associated with

The professor tells her students that she gives out grades based on ranks.The 10% of the students with the best grades get As,the next 20% get Bs,and so on.She is using a(n)___ goal structure.

Group members who focus on the group's achievements are ___ whereas group members who focus on their personal contributions are ___.

At work,people are supposed to put a quarter in the money jar anytime they take a cup of coffee from the common pot.Betty,however,rarely contributes because she figures her money will not be missed.This situation is a

Balance theory predicts that tension is greatest when group members

Describe,graphically,the five ways people deal with conflict-as suggested by the dual concerns model.

The group is discussing an important issue,and must choose between option A or option B.Which situation is the most likely to create the greatest level of conflict (hostility)in the group?

Do you think that conflict has a positive impact on groups,overall,by helping groups discover and resolve interpersonal and procedural problems?

Sakinah,Brooke,and Hally are working on a collaborative task.Use the concept of egocentrism to describe what happens when these members are asked how responsible they feel for their work.Note how success and failure would influence these effects and ways to minimize them.

Deborah and Frank are studying together for the next test.Deborah wants to help Frank do well but at the same time she also wants to get a better score on the test than he does.Deborah is in a(n)___ situation

Axelrod's tit for tat (TFT)strategy is effective because it immediately ___ against individuals who compete and immediately ___ with individuals who cooperate.

Use Heider's balance theory to explain why substantive conflicts tend to become personal conflicts.

Choosing between maximizing one's own rewards or maximizing the group's outcomes is a social dilemma.

Conclusions based on the prisoner's dilemma game (PDG)have been questioned,because when people compete for high stakes (e.g. ,thousands of dollars)they become far more cooperative than the PDG results would suggest.

The "tragedy of the commons" is a

Conflict is disagreement,discord,or friction that occurs when the actions of one or more group members are resisted by one or more other group members.

An Introduction to Group Dynamics

Studying Groups

Inclusion and Identity

Formation

Cohesion and Development

Structure

Influence

Power

Leadership

Performance

Teams

Decision Making

Intergroup Relations

Groups in Context

Growth and Change

Crowds and Collectives

Filters

Group members who focus on the group's achievements are _ whereas group members who focus on their personal contributions are _.

Axelrod's tit for tat (TFT)strategy is effective because it immediately _ against individuals who compete and immediately _ with individuals who cooperate.