Exam 13: Conflict

Those who take the blame for group failure are less liked than those who take the credit for group successes.

Conflict,in the trucking game experiments,was greater in the bilateral threat condition than in the unilateral threat condition.

Which of the following statements is true?

Violations of procedural justice cause more conflict than violations of distributive justice.

Person A vs.Person B is to ___ as Group X vs.Group Y is to ___.

The tit-for-tat strategy of dealing with conflict works because it is strong,unprovocable,ambiguous,and unforgiving.

Which is not one of the basic orientations identified in the theory of Social Value Orientation?

A disagreement over issues that are relevant to the group's goals and objectives is a personal conflict.

Frank and Dinah are arguing about their wages.Frank says he should make more money because he puts in longer hours.Dinah says everyone should be paid the same,because everyone's work is important.Frank is basing pay on the ___ norm,but Dinah is relying on the ___ norm.

Compare and contrast soft,hard,and principled negotiation styles.

When people experience psychological reactance,they are motivated to

Which of the following statements is true?

Steve is very concerned that everyone in the group benefits,but he also hopes that he will gain a favorable outcome as well.Rachel,in contrast,wants to maximize her outcomes,no matter what the consequences for others.Steve style is ___,whereas Rachel's style is ___.

Group members tend to like members who claim ___ levels of responsibility when the group succeeds and claim ___ levels of responsibility when the groups fail.

The course of conflict often follows this path: routine interaction to disagreement to conflict to conflict escalation to conflict de-escalation to conflict resolution to routine interaction.

Which of the following is NOT one of the basic causes of group conflict discussed in the text?

Studies of students in ___ classrooms found that students worked harder,achieved higher grades,and communicated more frequently.

___ justice focuses on the fairness of distributed rights and resources whereas ___ justice focuses on the fairness of the steps followed when allocating rights and resources.

Compare the negative effects of task and process conflict to the negative effects of personal conflict.

De Dreu's work on conflict in groups found that in a conflict resolution stage