Question 1

The label "Hispanic" is best described as a:

Accepted Answer

A) category used by HR managers to implement affirmative action programs. 
B) term for categorizing individuals from Southern Europe. 
C) term for administrative and research purposes. 
D) subcategory of native Spanish speakers. 
A) category used by HR managers to implement affirmative action programs. 
B) term for categorizing individuals from Southern Europe. 
C) term for administrative and research purposes. 
D) subcategory of native Spanish speakers.

Question 2

Studies have shown that the old boys' network no longer exists since most high-level positions are filled by women.

Accepted Answer

A) True 
 B)False

Question 3

Diversity training programs are intended to raise diversity awareness and help managers and employees respond appropriately to cultural and sex differences.

Accepted Answer

A) True 
 B)False

Question 4

Additional Case 4.3
Your retail company has 80% of its stores located in downtown metropolitan areas. Your biggest stores are in communities where minorities represent 60% of your customers. Your middle-management team has been changing over time so that 50% of your managers are women and about 30% are ethnic minorities. A significant number of your hourly employees, about 35%, have served over 20 years in their respective stores and many are over 40 years of age. Top management feels that African-Americans are under-represented in the hourly workforce and in middle management. They want HR to initiate an aggressive recruitment process to address the situation.
Hispanics are the biggest minority group, besides women, in your workforce. In a discussion about where the company should target its diversity program, the CEO explains she wants to implement a training program for managers to raise their sensitivity to minorities, especially Hispanics. She also notes that there are no disabled persons in the workforce and very few Asian-Americans. Carlos, the VP of facilities, notes that he has accommodated all the Asian-American employees he can in his MIS and facility support services. He also argues that he only has about $10,000 in his budget for reorganizing display space in the stores to accommodate disabled employees and that this amount probably isn't sufficient to accommodate a disabled employee.
-Refer to Additional Case 4.3. Which of the following is a true statement about older workers that management should consider?

Accepted Answer

A) Older workers tend to be less motivated as they age, so they require more training and supervision than younger workers. 
B) Older workers have knowledge that can benefit younger workers, so mentoring programs can improve the firm's success. 
C) Older workers have similar communication styles and work habits as younger workers, so the two groups have few conflicts. 
D) Older workers are absent from work more often than younger workers because of illness, which can be costly for the firm. 
A) Older workers tend to be less motivated as they age, so they require more training and supervision than younger workers. 
B) Older workers have knowledge that can benefit younger workers, so mentoring programs can improve the firm's success. 
C) Older workers have similar communication styles and work habits as younger workers, so the two groups have few conflicts. 
D) Older workers are absent from work more often than younger workers because of illness, which can be costly for the firm.

Question 5

Extended leave is LEAST likely to include:

Accepted Answer

A) a job guarantee upon return. 
B) insurance benefits. 
C) regular paychecks. 
D) occasional work. 
A) a job guarantee upon return. 
B) insurance benefits. 
C) regular paychecks. 
D) occasional work.

Question 6

Additional Case 4.3
Your retail company has 80% of its stores located in downtown metropolitan areas. Your biggest stores are in communities where minorities represent 60% of your customers. Your middle-management team has been changing over time so that 50% of your managers are women and about 30% are ethnic minorities. A significant number of your hourly employees, about 35%, have served over 20 years in their respective stores and many are over 40 years of age. Top management feels that African-Americans are under-represented in the hourly workforce and in middle management. They want HR to initiate an aggressive recruitment process to address the situation.
Hispanics are the biggest minority group, besides women, in your workforce. In a discussion about where the company should target its diversity program, the CEO explains she wants to implement a training program for managers to raise their sensitivity to minorities, especially Hispanics. She also notes that there are no disabled persons in the workforce and very few Asian-Americans. Carlos, the VP of facilities, notes that he has accommodated all the Asian-American employees he can in his MIS and facility support services. He also argues that he only has about $10,000 in his budget for reorganizing display space in the stores to accommodate disabled employees and that this amount probably isn't sufficient to accommodate a disabled employee.
-Refer to Additional Case 4.3. Carlos' comments about hiring disabled employees:

Accepted Answer

A) indicate that he understands the costs associated with ADA compliance. 
B) reveal a common misconception about accommodation costs. 
C) show that he is inherently prejudiced against the disabled. 
D) demonstrate that he is concerned about turnover rates. 
A) indicate that he understands the costs associated with ADA compliance. 
B) reveal a common misconception about accommodation costs. 
C) show that he is inherently prejudiced against the disabled. 
D) demonstrate that he is concerned about turnover rates.

Question 7

During the recession of 2008-2011, the rate of illegal immigrants increased significantly.

Accepted Answer

A) True 
 B)False

Question 8

African-Americans constitute about 12% of the U.S. workforce, but approximately 15% of the chronically unemployed in America are African-Americans.

Accepted Answer

A) True 
 B)False

Question 9

Men tend to emerge in leadership positions in U.S. culture because they are more likely than women to have a(n)________ orientation.

Accepted Answer

A) social 
B) non-verbal 
C) task 
D) entrepreneurial 
A) social 
B) non-verbal 
C) task 
D) entrepreneurial

The label "Hispanic" is best described as a:

Studies have shown that the old boys' network no longer exists since most high-level positions are filled by women.

Diversity training programs are intended to raise diversity awareness and help managers and employees respond appropriately to cultural and sex differences.

Extended leave is LEAST likely to include:

During the recession of 2008-2011, the rate of illegal immigrants increased significantly.

African-Americans constitute about 12% of the U.S. workforce, but approximately 15% of the chronically unemployed in America are African-Americans.

Men tend to emerge in leadership positions in U.S. culture because they are more likely than women to have a(n)________ orientation.

Meeting Present and Emerging Strategic Human Resource Challenges

Managing Work Flows and Conducting Job Analysis

Understanding Equal Opportunity and the Legal Environment

Recruiting and Selecting Employees

Managing Employee Separations, Downsizing, and Outplacement

Appraising and Managing Performance

Training the Workforce

Developing Careers

Managing Compensation

Rewarding Performance

Designing and Administering Benefits

Developing Employee Relations

Respecting Employee Rights and Managing Discipline

Working With Organized Labor

Managing Workplace Safety and Health

International HRM Challenge

Filters

Exam 4: Managing Diversity

The label "Hispanic" is best described as a:

Studies have shown that the old boys' network no longer exists since most high-level positions are filled by women.

Diversity training programs are intended to raise diversity awareness and help managers and employees respond appropriately to cultural and sex differences.

Extended leave is LEAST likely to include:

During the recession of 2008-2011, the rate of illegal immigrants increased significantly.

African-Americans constitute about 12% of the U.S. workforce, but approximately 15% of the chronically unemployed in America are African-Americans.

Men tend to emerge in leadership positions in U.S. culture because they are more likely than women to have a(n)________ orientation.

Meeting Present and Emerging Strategic Human Resource Challenges

Managing Work Flows and Conducting Job Analysis

Understanding Equal Opportunity and the Legal Environment

Recruiting and Selecting Employees

Managing Employee Separations, Downsizing, and Outplacement

Appraising and Managing Performance

Training the Workforce

Developing Careers

Managing Compensation

Rewarding Performance

Designing and Administering Benefits

Developing Employee Relations

Respecting Employee Rights and Managing Discipline

Working With Organized Labor

Managing Workplace Safety and Health

International HRM Challenge

Filters