Question 1

What should companies that want to develop socially responsible objectives do?

Accepted Answer

A)  They should seek out other firms in their area and imitate their approach. 
B)  They should focus their attentions on meeting the needs of investors, because the only legitimate social responsibility of a firm is to protect the interests of those who have invested money in the company. 
C)  They should identify key stakeholders and consider their priorities. 
D)  They should scan the competitive environment. 
A)  They should seek out other firms in their area and imitate their approach. 
B)  They should focus their attentions on meeting the needs of investors, because the only legitimate social responsibility of a firm is to protect the interests of those who have invested money in the company. 
C)  They should identify key stakeholders and consider their priorities. 
D)  They should scan the competitive environment.

Question 2

What is the purpose of the double bottom line social audit procedure?

Accepted Answer

A)  to measure both a firm's financial performance and its efforts to meet social responsibilities 
B)  to indicate a preference for meeting profit goals and de-emphasize any company social contributions that would cut into profits 
C)  to develop financial rewards for managers whose fundraising contributions to community-based organizations exceed expectations 
D)  to measure both sales and profits 
A)  to measure both a firm's financial performance and its efforts to meet social responsibilities 
B)  to indicate a preference for meeting profit goals and de-emphasize any company social contributions that would cut into profits 
C)  to develop financial rewards for managers whose fundraising contributions to community-based organizations exceed expectations 
D)  to measure both sales and profits

Question 3

Explain how a socially responsible employer creates a balanced workplace for employees.

Accepted Answer

Socially responsible businesses create a

Question 4

Will establishing a code of conduct for vendors in foreign nations be successful?

Accepted Answer

A)  Most probably not, because Canadian organizations do not care about how foreign vendors produce products; they only care about getting products at low costs. 
B)  Most probably, as long as the code of conduct is posted at every location. 
C)  Most probably, but only if the company performs social audits and takes action when needed. 
D)  Most probably not, because while it is a nice idea in practice, so far no Canadian firms have been able to actually establish a comprehensive code. 
A)  Most probably not, because Canadian organizations do not care about how foreign vendors produce products; they only care about getting products at low costs. 
B)  Most probably, as long as the code of conduct is posted at every location. 
C)  Most probably, but only if the company performs social audits and takes action when needed. 
D)  Most probably not, because while it is a nice idea in practice, so far no Canadian firms have been able to actually establish a comprehensive code.

Question 5

You are an office manager for Triple C Employment Services, a small business of 20 employees. It is your responsibility to pay the invoices submitted by your vendors. In recent months, you have noticed an increase in the number of invoices from your small office supply vendor, Handy Offices. It seems as if the prices for many of the supplies are higher than necessary.After doing some research, you discover that one of your company's managers, John Deedrick, has been placing many of these orders. You also discover that John has received some rather nice "gifts" from the CEO at Handy Offices, including two dinners at an expensive restaurant and greens fees at one of the better golf courses in the area. You know all too well that Deedrick, the Handy Offices CEO, and the Triple C CEOs are good friends, both on and off the golf course.Is this a case of unethical behaviour, illegal behaviour, neither, or both? Explain. Provide two things Triple C Employment Services can do to ensure this type of behaviour does not continue to occur?

Accepted Answer

Student answers may vary, but must inclu

Question 6

List four consumer rights. Provide an example for each.

Accepted Answer

The right to be safe: Businesses are leg

Question 7

A Transparency International study examined bribery by firms operating in foreign countries. Which of the following countries ranked as least likely to pay bribes?

Accepted Answer

A)  China 
B)  Switzerland 
C)  Mexico 
D)  Russia 
A)  China 
B)  Switzerland 
C)  Mexico 
D)  Russia

Question 8

Bribery and corruption are among the most challenging ethical issues faced by individuals and companies that are involved in international business.

Accepted Answer

A) True 
 B)False

Question 9

The most socially responsible global companies establish codes of conduct for their vendors, setting clear policies for human rights, wages, safety, and environmental impact.

Accepted Answer

A) True 
 B)False

Question 10

What do we call the social movement supporting the consumer's right to be informed, to be safe, to choose, and to be heard?

Accepted Answer

A)  consumerism 
B)  customers first 
C)  cause-related marketing 
D)  social marketing 
A)  consumerism 
B)  customers first 
C)  cause-related marketing 
D)  social marketing

Question 11

What is the goal of universal ethical standards?

Accepted Answer

A)  to provide guidelines that apply to everyone across a broad spectrum of situations 
B)  to allow Canada to establish legal standards that are applicable to all firms 
C)  to demonstrate to employees that most ethical dilemmas fall neatly into a handful of categories 
D)  to help people base ethical decisions on relative standards 
A)  to provide guidelines that apply to everyone across a broad spectrum of situations 
B)  to allow Canada to establish legal standards that are applicable to all firms 
C)  to demonstrate to employees that most ethical dilemmas fall neatly into a handful of categories 
D)  to help people base ethical decisions on relative standards

Question 12

Universal ethical standards are ethical norms that apply to people across a broad spectrum of situations.

Accepted Answer

A) True 
 B)False

Question 13

The Ethics Resource Center (ERC) suggests that organizational culture influences the ethical conduct of employees.

Accepted Answer

A) True 
 B)False

Question 14

Whose number-one goal is balancing the need to contribute with the need to boost profits?

Accepted Answer

A)  managers 
B)  stakeholders and their businesses 
C)  global organizations 
D)  socially responsible businesses 
A)  managers 
B)  stakeholders and their businesses 
C)  global organizations 
D)  socially responsible businesses

Question 15

Why does a company with international operations rely on universal ethical standards?

Accepted Answer

A)  to guide all decisions, because ethical standards should never vary from one operation to the next, even if the operations are in several nations 
B)  to guide ethics in a wide range of operational areas, except those issues that result from differences due to religious preferences and gender issues 
C)  to guide decision making across a broad spectrum of issues 
D)  to guide legal decisions in the nations where they operate 
A)  to guide all decisions, because ethical standards should never vary from one operation to the next, even if the operations are in several nations 
B)  to guide ethics in a wide range of operational areas, except those issues that result from differences due to religious preferences and gender issues 
C)  to guide decision making across a broad spectrum of issues 
D)  to guide legal decisions in the nations where they operate

Question 16

What was Levi Strauss the first global company to establish?

Accepted Answer

A)  a written code of conduct 
B)  a code of integrity for senior management 
C)  a comprehensive code of conduct for contractors 
D)  a publicly distributed code of ethics for shareholders 
A)  a written code of conduct 
B)  a code of integrity for senior management 
C)  a comprehensive code of conduct for contractors 
D)  a publicly distributed code of ethics for shareholders

Question 17

Marty Watkins is upset about his current salary at Right Touch Car Wash Inc. In order to increase his income, he begins charging customers more for each car wash and pocketing the difference. His actions are not unethical because Right Touch will not suffer a financial loss.

Accepted Answer

A) True 
 B)False

Question 18

What is the unifying written document that articulates a firm's ethical priorities?

Accepted Answer

A)  a social compact 
B)  a code of ethics 
C)  a human resources brochure 
D)  a compliance manual 
A)  a social compact 
B)  a code of ethics 
C)  a human resources brochure 
D)  a compliance manual

Question 19

Which of the following best describes the concept of a living wage?

Accepted Answer

A)  It should be based on the amount of money a worker would need to buy the most basic goods necessary for day-to-day survival. 
B)  It is an elusive concept that could be interpreted in many different ways. 
C)  It is the same thing as the concept of the minimum wage as it is defined in Canada. 
D)  Is defined by the United Nations as the wage that would allow a typical household to maintain a modest but comfortable lifestyle. 
A)  It should be based on the amount of money a worker would need to buy the most basic goods necessary for day-to-day survival. 
B)  It is an elusive concept that could be interpreted in many different ways. 
C)  It is the same thing as the concept of the minimum wage as it is defined in Canada. 
D)  Is defined by the United Nations as the wage that would allow a typical household to maintain a modest but comfortable lifestyle.

Question 20

The federal government is a core stakeholder for all businesses.

Accepted Answer

A) True 
 B)False

What should companies that want to develop socially responsible objectives do?

What is the purpose of the double bottom line social audit procedure?

Explain how a socially responsible employer creates a balanced workplace for employees.

Will establishing a code of conduct for vendors in foreign nations be successful?

List four consumer rights. Provide an example for each.

A Transparency International study examined bribery by firms operating in foreign countries. Which of the following countries ranked as least likely to pay bribes?

Bribery and corruption are among the most challenging ethical issues faced by individuals and companies that are involved in international business.

The most socially responsible global companies establish codes of conduct for their vendors, setting clear policies for human rights, wages, safety, and environmental impact.

What do we call the social movement supporting the consumer's right to be informed, to be safe, to choose, and to be heard?

What is the goal of universal ethical standards?

Universal ethical standards are ethical norms that apply to people across a broad spectrum of situations.

The Ethics Resource Center (ERC) suggests that organizational culture influences the ethical conduct of employees.

Whose number-one goal is balancing the need to contribute with the need to boost profits?

Why does a company with international operations rely on universal ethical standards?

What was Levi Strauss the first global company to establish?

Marty Watkins is upset about his current salary at Right Touch Car Wash Inc. In order to increase his income, he begins charging customers more for each car wash and pocketing the difference. His actions are not unethical because Right Touch will not suffer a financial loss.

What is the unifying written document that articulates a firm's ethical priorities?

Which of the following best describes the concept of a living wage?

The federal government is a core stakeholder for all businesses.

Business Now: Change Is the Only Constant

Economics: The Framework for Business

The World Market-Place: Business Without Borders

Business Formation: Choosing the Form That Fits

Small Business and Entrepreneurship: Economic Rocket Fuel

Accounting: Decision Making by the Numbers

Finance: Acquiring and Using Funds to Maximize Value

Financial Markets: Allocating Financial Resources

Marketing: Building Profitable Customer Connections

Product and Promotion: Creating and Communicating Value

Distribution and Pricing: Right Product, Right Person, Right Place, Right Price

Management, Motivation, and Leadership: Bringing Business to Life

Human Resource Management: Building a Top-Quality Workforce

Managing Information and Technology: Finding New Ways to Learn and Link

Operations Management: Putting It All Together

Business Communication: Creating and Delivering Messages That Matter

Labour Unions and Collective Bargaining

Business Law

Personal Finance

Filters

Exam 2: Business Ethics and Social Responsibility: Doing Well by Doing Good

What should companies that want to develop socially responsible objectives do?

What is the purpose of the double bottom line social audit procedure?

Explain how a socially responsible employer creates a balanced workplace for employees.

Will establishing a code of conduct for vendors in foreign nations be successful?

List four consumer rights. Provide an example for each.

A Transparency International study examined bribery by firms operating in foreign countries. Which of the following countries ranked as least likely to pay bribes?

Bribery and corruption are among the most challenging ethical issues faced by individuals and companies that are involved in international business.

The most socially responsible global companies establish codes of conduct for their vendors, setting clear policies for human rights, wages, safety, and environmental impact.

What do we call the social movement supporting the consumer's right to be informed, to be safe, to choose, and to be heard?

What is the goal of universal ethical standards?

Universal ethical standards are ethical norms that apply to people across a broad spectrum of situations.

The Ethics Resource Center (ERC) suggests that organizational culture influences the ethical conduct of employees.

Whose number-one goal is balancing the need to contribute with the need to boost profits?

Why does a company with international operations rely on universal ethical standards?

What was Levi Strauss the first global company to establish?

Marty Watkins is upset about his current salary at Right Touch Car Wash Inc. In order to increase his income, he begins charging customers more for each car wash and pocketing the difference. His actions are not unethical because Right Touch will not suffer a financial loss.

What is the unifying written document that articulates a firm's ethical priorities?

Which of the following best describes the concept of a living wage?

The federal government is a core stakeholder for all businesses.

Business Now: Change Is the Only Constant

Economics: The Framework for Business

The World Market-Place: Business Without Borders

Business Formation: Choosing the Form That Fits

Small Business and Entrepreneurship: Economic Rocket Fuel

Accounting: Decision Making by the Numbers

Finance: Acquiring and Using Funds to Maximize Value

Financial Markets: Allocating Financial Resources

Marketing: Building Profitable Customer Connections

Product and Promotion: Creating and Communicating Value

Distribution and Pricing: Right Product, Right Person, Right Place, Right Price

Management, Motivation, and Leadership: Bringing Business to Life

Human Resource Management: Building a Top-Quality Workforce

Managing Information and Technology: Finding New Ways to Learn and Link

Operations Management: Putting It All Together

Business Communication: Creating and Delivering Messages That Matter

Labour Unions and Collective Bargaining

Business Law

Personal Finance

Filters