Question 1

According to Maslow,an individual's first priority is given to which level of need?

Accepted Answer

A) esteem 
B) self-actualization 
C) physiological 
D) safety 
A) esteem 
B) self-actualization 
C) physiological 
D) safety C

Question 2

Claire announces to her staff that she intends to lower costs in their department by 5 percent.Which component of goal setting is Claire utilizing?

Accepted Answer

A) goal specificity 
B) time management 
C) goal acceptance 
D) performance review 
A) goal specificity 
B) time management 
C) goal acceptance 
D) performance review A

Question 3

MBO is a systematic approach that allows ______________ to focus on attainable goals and to achieve the best results based on the resources of the _____________________.

Accepted Answer

A) Managers;organization 
B) Employees;management team 
C) Employees;organization 
D) Employees;financial team 
A) Managers;organization 
B) Employees;management team 
C) Employees;organization 
D) Employees;financial team A

Question 4

The Taft-Hartley Act legalized collective bargaining.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is not a type of incentive compensation program?

Accepted Answer

A) gainsharing 
B) lump-sum bonuses and stock options 
C) pay for knowledge 
D) lump-sum time off 
A) gainsharing 
B) lump-sum bonuses and stock options 
C) pay for knowledge 
D) lump-sum time off

Question 6

Malcolm,manager of a purchasing department,keeps a close watch on his employees to make sure they don't extend their work breaks beyond the 15-minute time allotment.Malcolm would be described as a ________ manager.

Accepted Answer

A) traditional 
B) Theory Y 
C) Theory X 
D) Theory Z 
A) traditional 
B) Theory Y 
C) Theory X 
D) Theory Z

Question 7

Which of the following is not a key principle of MBO?

Accepted Answer

A) specific objectives for each individual 
B) performance evaluation and feedback 
C) autocratic decision making 
D) specific time period to accomplish goals 
A) specific objectives for each individual 
B) performance evaluation and feedback 
C) autocratic decision making 
D) specific time period to accomplish goals

Question 8

Collective bargaining encompasses all of the following issues EXCEPT ________.

Accepted Answer

A) employee wages 
B) hours 
C) working conditions 
D) investor relations 
A) employee wages 
B) hours 
C) working conditions 
D) investor relations

Question 9

In a cafeteria plan,each employee receives a set allowance to pay for benefits depending on his or her needs.

Accepted Answer

A) True 
 B)False

Question 10

Most companies base their compensation policies on all of the following factors EXCEPT ________.

Accepted Answer

A) government legislation 
B) cost of living 
C) worker's previous salary 
D) worker productivity 
A) government legislation 
B) cost of living 
C) worker's previous salary 
D) worker productivity

Question 11

Which of the following is an example of on-the-job training?

Accepted Answer

A) online training programs 
B) conferences 
C) classroom lectures 
D) apprenticeship programs 
A) online training programs 
B) conferences 
C) classroom lectures 
D) apprenticeship programs

Question 12

In order to use the services of an arbitrator,both union members and management must agree on the arbitrator selected.

Accepted Answer

A) True 
 B)False

Question 13

MATCHING
Complete the following using the terms listed.
-_____are the minimum skills,education,and experience that a candidate must possess to be considered for a position.

Accepted Answer

A) job requirements 
B) equity theory 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration 
A) job requirements 
B) equity theory 
C) collective bargaining 
D) Theory Y 
E) downsizing
F)outsourcing
G)flexible work plans
H)grievance
I)wage
J)human resource management
K)performance appraisal
L)employee separation
M)lockout
N)arbitration

Question 14

All of the following are examples of flexible working arrangements EXCEPT:

Accepted Answer

A) telecommuting 
B) compressed workweeks 
C) job sharing plans 
D) 401(k)plans 
A) telecommuting 
B) compressed workweeks 
C) job sharing plans 
D) 401(k)plans

Question 15

Downsizing is a method used to weed out employees who exhibit poor performance.

Accepted Answer

A) True 
 B)False

Question 16

Even with a large number of job candidates competing for a small number of openings,companies often have trouble finding the right person for each job.

Accepted Answer

A) True 
 B)False

Question 17

Describe the core responsibilities of human resource management.

Accepted Answer

The core responsibilities of human resou

Question 18

Employees often report feeling more satisfied from appreciation and recognition than fringe benefits.

Accepted Answer

A) True 
 B)False

Question 19

Explain Maslow's hierarchy of needs and how an individual is motivated at each level.

Accepted Answer

Maslow stated that each of us is motivat

Question 20

Apprenticeship training is a type of on-the-job training.

Accepted Answer

A) True 
 B)False

According to Maslow,an individual's first priority is given to which level of need?

Claire announces to her staff that she intends to lower costs in their department by 5 percent.Which component of goal setting is Claire utilizing?

MBO is a systematic approach that allows to focus on attainable goals and to achieve the best results based on the resources of the _______.

The Taft-Hartley Act legalized collective bargaining.

Which of the following is not a type of incentive compensation program?

Malcolm,manager of a purchasing department,keeps a close watch on his employees to make sure they don't extend their work breaks beyond the 15-minute time allotment.Malcolm would be described as a ________ manager.

Which of the following is not a key principle of MBO?

Collective bargaining encompasses all of the following issues EXCEPT ________.

In a cafeteria plan,each employee receives a set allowance to pay for benefits depending on his or her needs.

Most companies base their compensation policies on all of the following factors EXCEPT ________.

Which of the following is an example of on-the-job training?

In order to use the services of an arbitrator,both union members and management must agree on the arbitrator selected.

MATCHING Complete the following using the terms listed. -_____are the minimum skills,education,and experience that a candidate must possess to be considered for a position.

All of the following are examples of flexible working arrangements EXCEPT:

Downsizing is a method used to weed out employees who exhibit poor performance.

Even with a large number of job candidates competing for a small number of openings,companies often have trouble finding the right person for each job.

Describe the core responsibilities of human resource management.

Employees often report feeling more satisfied from appreciation and recognition than fringe benefits.

Explain Maslow's hierarchy of needs and how an individual is motivated at each level.

Apprenticeship training is a type of on-the-job training.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Small Business and Forms of Business Ownership

Starting Your Own Business

Management, Leadership, and the Internal Organization

Top Performance Through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters

Exam 8: Human Resource Management: From Recruitment to Labor Relations

According to Maslow,an individual's first priority is given to which level of need?

Claire announces to her staff that she intends to lower costs in their department by 5 percent.Which component of goal setting is Claire utilizing?

MBO is a systematic approach that allows ______________ to focus on attainable goals and to achieve the best results based on the resources of the _____________________.

The Taft-Hartley Act legalized collective bargaining.

Which of the following is not a type of incentive compensation program?

Malcolm,manager of a purchasing department,keeps a close watch on his employees to make sure they don't extend their work breaks beyond the 15-minute time allotment.Malcolm would be described as a ________ manager.

Which of the following is not a key principle of MBO?

Collective bargaining encompasses all of the following issues EXCEPT ________.

In a cafeteria plan,each employee receives a set allowance to pay for benefits depending on his or her needs.

Most companies base their compensation policies on all of the following factors EXCEPT ________.

Which of the following is an example of on-the-job training?

In order to use the services of an arbitrator,both union members and management must agree on the arbitrator selected.

MATCHING Complete the following using the terms listed. -_____are the minimum skills,education,and experience that a candidate must possess to be considered for a position.

All of the following are examples of flexible working arrangements EXCEPT:

Downsizing is a method used to weed out employees who exhibit poor performance.

Even with a large number of job candidates competing for a small number of openings,companies often have trouble finding the right person for each job.

Describe the core responsibilities of human resource management.

Employees often report feeling more satisfied from appreciation and recognition than fringe benefits.

Explain Maslow's hierarchy of needs and how an individual is motivated at each level.

Apprenticeship training is a type of on-the-job training.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Small Business and Forms of Business Ownership

Starting Your Own Business

Management, Leadership, and the Internal Organization

Top Performance Through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters

MBO is a systematic approach that allows to focus on attainable goals and to achieve the best results based on the resources of the _______.