Exam 13: Staffing System Evaluation and Technology

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If a company identifies and tracks underrepresented candidates and employees and leverages the sources from which they were recruited,which of the following is most likely to be the company's key performance indicator?

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C

The balanced scorecard includes strategic,operational,financial,and customer-related goals.

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True

Which of the following is both a leading and a lagging indicator of staffing outcomes?

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D

Which of the following statements is true about the digital dashboards?

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A majority of the measures in a balanced staffing scorecard should focus on ________.

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How well staffing processes meet stakeholder needs and contribute to strategy execution and organizational performance are elements of ________.

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In terms of evaluating staffing systems,lower applicant quality is a ________.

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Which of the following is a data-driven quality initiative and methodology that uses statistical analysis to measure and improve business processes and their outcomes to near perfection?

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Due to inappropriate staffing practices a number of good quality candidates were rejected in favor of poor quality hires at Mac Computers.The rejected candidates joined other software firms and mentioned this experience to other software personnel.Everyone who heard it formed a bad impression of Mac Computers and its staffing practices.This is an example of the ________ related to poor staffing practices.

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Cost per hire is a staffing effectiveness metric.

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Which of the following refers to the process of analyzing a hiring system to determine its performance and effectiveness?

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Which of the following is a potential drawback of résumé screening software?

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Staffing technology improves the efficiency and effectiveness of the staffing function by ________.

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A balanced scorecard balances a firm's ________.

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The choice of criteria in a balanced scorecard should be based on the company's strategy and goals,not on the challenges the company anticipates.

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The influence of strategic staffing on a candidate ends once the candidate is hired.

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Information that is available only after staffing decisions have been made constitutes a ________.

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Measurable factors critical to the firm's success and long- and short-term goals are ________.

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What role does a company's Web site play in terms of staffing? How should companies design their Web sites to make them more appealing and user friendly to prospective employees?

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The best use of short-term staffing metrics is ________.

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