Exam 1: Information Systems in Business

____________ is responsible for ensuring the throughput, speed, accuracy, availability, and reliability of an organization's information technology.

The competitive advantage created by following the five forces model and offering higher value is ____ because competitors _____ the competitive advantage.

Which of the following is considered a business process?

Which of the following forces is commonly reduced through the use of switching costs?

_________ is the acquisition and analysis of events and trends in the environment external to an organization.

Which part of the value chain includes firm infrastructure, human resources management, technology development, and procurement?

Buyer power, supplier power, threat of new entrants, threat of products or services, and rivalry among existing competitors are all included in Porter's Five Forces Model.

Which company, in the text, uses environmental scanning to determine everything from how well competing products are selling to the strategic placement of its own products?

The competitive advantages are typically temporary because competitors often seek ways to duplicate the competitive advantage.

What is the acquisition and analysis of events and trends in the environment external to an organization?

Buyer power, supplier power, threat of substitute products or services, threat of new ________, and rivalry among existing competitors are all included in Porter's Five Forces Model.

Which of the following is considered data?

All of the following are common tools used in industry to analyze and develop competitive advantages, except:

In telephone industry, the local number portability (LNP) feature decreases the threat of substitute products.

Regarding the relationships with customers, organizations function as suppliers and thus prefer to increase the buyer power of customers.

Information systems are implemented to support a company's competitive business strategy.

Which of the following activities does a CIO perform?

The ability to use the same telephone number while switching the carrier company is called ___________________.

The Five Forces Model, the three generic strategies, and ______ are all methods by which organizations can assess their competitive advantage.

An entry __________ is a product or service feature that customers have come to expect from organizations in a particular industry and must be offered by an entering organization to compete and survive.