Exam 1: Information Systems in Business

Which approach views an organization as a series of processes, each of which adds value to the product or service for each customer?

What does the Five Forces Model help determine the relative attractiveness of?

Who is responsible for collecting, maintaining, and distributing an organization's knowledge?

The _______ knowledge officer is responsible for collecting, maintaining, and distributing the organization's knowledge.

Explain why competitive advantages are typically temporary.

The threat of new entrants in the Five Forces Model is ______ when it is easy for new competitors to enter a market and low when there are significant entry barriers to entering a market.

What is an auction format in which increasingly lower bids are solicited from organizations willing to supply the desired product or service at an increasingly lower price?

Compare management information systems (MIS) and information technology (IS).

Which information culture allows employees across departments to search for information to better understand the future and align themselves with current trends and new directions?

List and describe Porter's three generic strategies and provide an example of a company that is using each strategy.

___________ value activities in the value chain acquire raw materials and manufactures, delivers, markets, sells, and provides after-sales services.

Kia is following a broad differentiation strategy.

IT is the acquisition, processing, storage, and dissemination of __________ information by a microelectronics-based combination of computing and telecommunications.

______ is the confirmation or validation of an event or object.

Distinguish between Information Systems and Information Technology.

A reverse auction is an auction format in which increasingly lower bids are solicited from organizations willing to supply the desired product or service at an increasingly ________ price.

Supplier power is low when buyers have few choices to buy from and high when their choices are many.

____________ are raw facts that describe the characteristics of an event.

Which information culture allows employees across departments to use information (especially about problems and failures) to improve performance?

Rivalry among existing competitors is ________ when competition is fierce in a market.