Exam 1: Information Systems in Business

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The Five Forces Model, the three generic strategies, and value chain analysis are all methods by which organizations can assess their _________________________.

(Multiple Choice)
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Which of the following represents the relationship between functional areas in a business?

(Multiple Choice)
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The _________, the three generic strategies, and value chain analysis are all methods by which organizations can assess their competitive advantage.

(Short Answer)
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Porter suggests that an organization is wise to adopt one of the three generic strategies: (1) broad cost leadership, (2) broad differentiation, or (3) ______________.

(Short Answer)
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Which part of the value chain acquires raw materials and manufactures, delivers, markets, sells, and provides after-sales services?

(Multiple Choice)
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A first-mover advantage occurs when an organization can significantly impact its market share by being the first to market with a(n) __________ advantage.

(Short Answer)
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Explain how Frito Lay uses environmental scanning.

(Essay)
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Describe the gap between business personnel and IT personnel and what an organization can do to close this gap.

(Essay)
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Who is responsible for ensuring the throughput, transaction speed, accuracy, system availability, and reliability of an organization's information technology?

(Multiple Choice)
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Information technology doesn't include processing of vocal information.

(True/False)
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Which of the following represents the order of priority for the three primary organizational key resources?

(Multiple Choice)
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The three generic strategies are broad _____________ approaches that organizations fall under.

(Short Answer)
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Switching costs are typically used to influence the threat of substitute products or services.

(True/False)
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Which issue concerns CIOs the most?

(Multiple Choice)
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Distinguish among data, information, and knowledge.

(Essay)
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Supplier power is _______ when buyers have few choices to buy from and low when their choices are many.

(Multiple Choice)
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Which of the following companies uses the broad differentiation strategy?

(Multiple Choice)
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A competitive advantage is typically temporary, unless it is a first-mover advantage.

(True/False)
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The Five Forces Model, the _________, and value chain analysis are all methods by which organizations can assess their competitive advantage.

(Short Answer)
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Identify four different departments in a typical business and explain how technology helps them to work together.

(Essay)
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