Question 1

Two common ways of looking at how multinational companies (MNCs)control operations are:

Accepted Answer

A)  determining whether the organization uses accounting or strategic controls and by choosing whether the enterprise uses simple or complex controls. 
B)  by looking at the ways in which the organization uses hierarchical and bureaucratic controls and by looking at the ways in which the organization uses external or internal controls. 
C)  choosing whether the enterprise uses simple or complex controls and by determining whether the organization uses financial or strategic controls. 
D)  determining whether the enterprise chooses to use internal or external control and by looking at the ways in which the organization uses direct and indirect controls. 
A)  determining whether the organization uses accounting or strategic controls and by choosing whether the enterprise uses simple or complex controls. 
B)  by looking at the ways in which the organization uses hierarchical and bureaucratic controls and by looking at the ways in which the organization uses external or internal controls. 
C)  choosing whether the enterprise uses simple or complex controls and by determining whether the organization uses financial or strategic controls. 
D)  determining whether the enterprise chooses to use internal or external control and by looking at the ways in which the organization uses direct and indirect controls.

Question 2

Researchers have found that _____ teams feature higher team orientation,flatter organizational hierarchies,and more open-minded and informal work attitudes.

Accepted Answer

A)  Japanese 
B)  French 
C)  Indian 
D)  Swedish 
A)  Japanese 
B)  French 
C)  Indian 
D)  Swedish

Question 3

An organizational strategy and the accompanying techniques that result in the delivery of high-quality products or services to customers is referred to as _____.

Accepted Answer

A)  total quality management 
B)  just-in-time management 
C)  reengineering 
D)  ISO 9000 
A)  total quality management 
B)  just-in-time management 
C)  reengineering 
D)  ISO 9000

Question 4

Today,multinational companies (MNCs)taking a total quality management (TQM)approach are _____.

Accepted Answer

A)  decentralized 
B)  top heavy 
C)  customer-driven 
D)  reengineered 
A)  decentralized 
B)  top heavy 
C)  customer-driven 
D)  reengineered

Question 5

The Japanese make heavy use of a decision-making process called ringisei or decision making by consensus.

Accepted Answer

A) True 
 B)False

Question 6

The process of giving individuals and teams the resources,information,and authority they need to develop ideas and effectively implement them is referred to as _____.

Accepted Answer

A)  total quality management 
B)  reengineering 
C)  empowerment 
D)  kaizen 
A)  total quality management 
B)  reengineering 
C)  empowerment 
D)  kaizen

Question 7

Amazon not only hosts third-party sellers,but the company also acts as a direct merchant itself.

Accepted Answer

A) True 
 B)False

Question 8

Explain with an example how total quality management (TQM)impacts manufacturing.

Accepted Answer

One of the primary areas where total qua

Question 9

Which of the following is not a form of direct control?

Accepted Answer

A)  Visits by top executives to overseas affiliates or subsidiaries 
B)  The staffing practices of multinational companies (MNCs) 
C)  The organizational structure of multinational companies (MNCs) 
D)  The use of financial ratios that provide insights into a unit's financial health 
A)  Visits by top executives to overseas affiliates or subsidiaries 
B)  The staffing practices of multinational companies (MNCs) 
C)  The organizational structure of multinational companies (MNCs) 
D)  The use of financial ratios that provide insights into a unit's financial health

Question 10

The philosophy,"Anything worth doing in the area of quality is worth overdoing," is the management attitude of the _____.

Accepted Answer

A)  French 
B)  Danish 
C)  Japanese 
D)  Americans 
A)  French 
B)  Danish 
C)  Japanese 
D)  Americans

Question 11

Controls that are generally used by multinational companies (MNCs)to monitor performance on a monthly basis are _____.

Accepted Answer

A)  direct 
B)  indirect 
C)  external 
D)  internal 
A)  direct 
B)  indirect 
C)  external 
D)  internal

Question 12

While Alibaba's scale of operations is capital intensive,Amazon's approach allows for extra financial flexibility,as it does not need to build,staff,and maintain regional warehouses.

Accepted Answer

A) True 
 B)False

Question 13

Personal computer (PC)firms are finding that they must keep on the cutting edge more than any other industry because of:

Accepted Answer

A)  the relentless pace of technological change. 
B)  the tendency of customers to switch brands frequently. 
C)  the shrinking market. 
D)  their reliance on upscale retail outlets. 
A)  the relentless pace of technological change. 
B)  the tendency of customers to switch brands frequently. 
C)  the shrinking market. 
D)  their reliance on upscale retail outlets.

Question 14

A group of workers who meet on a regular basis to discuss ways of improving the quality of work is referred to as a _____.

Accepted Answer

A)  task force 
B)  committee 
C)  self-managed team 
D)  quality control circle 
A)  task force 
B)  committee 
C)  self-managed team 
D)  quality control circle

Question 15

Financial performance evaluation of a foreign subsidiary or affiliate is usually based on profit and return on investment.

Accepted Answer

A) True 
 B)False

Two common ways of looking at how multinational companies (MNCs)control operations are:

Researchers have found that _____ teams feature higher team orientation,flatter organizational hierarchies,and more open-minded and informal work attitudes.

An organizational strategy and the accompanying techniques that result in the delivery of high-quality products or services to customers is referred to as _____.

Today,multinational companies (MNCs)taking a total quality management (TQM)approach are _____.

The Japanese make heavy use of a decision-making process called ringisei or decision making by consensus.

The process of giving individuals and teams the resources,information,and authority they need to develop ideas and effectively implement them is referred to as _____.

Amazon not only hosts third-party sellers,but the company also acts as a direct merchant itself.

Explain with an example how total quality management (TQM)impacts manufacturing.

Which of the following is not a form of direct control?

The philosophy,"Anything worth doing in the area of quality is worth overdoing," is the management attitude of the _____.

Controls that are generally used by multinational companies (MNCs)to monitor performance on a monthly basis are _____.

While Alibaba's scale of operations is capital intensive,Amazon's approach allows for extra financial flexibility,as it does not need to build,staff,and maintain regional warehouses.

Personal computer (PC)firms are finding that they must keep on the cutting edge more than any other industry because of:

A group of workers who meet on a regular basis to discuss ways of improving the quality of work is referred to as a _____.

Financial performance evaluation of a foreign subsidiary or affiliate is usually based on profit and return on investment.

Globalization and International Linkages

The Political, Legal, and Technological Environment

Ethics, Social Responsibility, and Sustainability

The Meanings and Dimensions of Culture

Managing Across Cultures

Organizational Cultures and Diversity

Cross-Cultural Communication and Negotiation

Strategy Formulation and Implementation

Entry Strategies and Organizational Structures

Managing Political Risk, Government Relations, and Alliances

Motivation Across Cultures

Leadership Across Cultures

Human Resource Selection and Development Across Cultures

Filters

Exam 11: Management Decision and Control

Two common ways of looking at how multinational companies (MNCs)control operations are:

Researchers have found that _____ teams feature higher team orientation,flatter organizational hierarchies,and more open-minded and informal work attitudes.

An organizational strategy and the accompanying techniques that result in the delivery of high-quality products or services to customers is referred to as _____.

Today,multinational companies (MNCs)taking a total quality management (TQM)approach are _____.

The Japanese make heavy use of a decision-making process called ringisei or decision making by consensus.

The process of giving individuals and teams the resources,information,and authority they need to develop ideas and effectively implement them is referred to as _____.

Amazon not only hosts third-party sellers,but the company also acts as a direct merchant itself.

Explain with an example how total quality management (TQM)impacts manufacturing.

Which of the following is not a form of direct control?

The philosophy,"Anything worth doing in the area of quality is worth overdoing," is the management attitude of the _____.

Controls that are generally used by multinational companies (MNCs)to monitor performance on a monthly basis are _____.

While Alibaba's scale of operations is capital intensive,Amazon's approach allows for extra financial flexibility,as it does not need to build,staff,and maintain regional warehouses.

Personal computer (PC)firms are finding that they must keep on the cutting edge more than any other industry because of:

A group of workers who meet on a regular basis to discuss ways of improving the quality of work is referred to as a _____.

Financial performance evaluation of a foreign subsidiary or affiliate is usually based on profit and return on investment.

Globalization and International Linkages

The Political, Legal, and Technological Environment

Ethics, Social Responsibility, and Sustainability

The Meanings and Dimensions of Culture

Managing Across Cultures

Organizational Cultures and Diversity

Cross-Cultural Communication and Negotiation

Strategy Formulation and Implementation

Entry Strategies and Organizational Structures

Managing Political Risk, Government Relations, and Alliances

Motivation Across Cultures

Leadership Across Cultures

Human Resource Selection and Development Across Cultures

Filters