Exam 2: Managing Personal Stress
Exam 1: Developing Self-Awareness100 Questions
Exam 2: Managing Personal Stress97 Questions
Exam 3: Solving Problems Analytically and Creatively99 Questions
Exam 4: Building Relationships by Communicating Supportively103 Questions
Exam 5: Gaining Power and Influence98 Questions
Exam 6: Motivating Others98 Questions
Exam 7: Managing Conflict96 Questions
Exam 8: Empowering and Delegating96 Questions
Exam 9: Building Effective Teams and Teamwork100 Questions
Exam 10: Leading Positive Change94 Questions
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Bill was feeling overwhelmed by work and realized that he needed to develop some healthy habits to deal with the stress.He started an exercise program and made a commitment to spend quality time with his family every weekend.What kind of strategy is bill pursuing?
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(Multiple Choice)
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Correct Answer:
B
Mildred was feeling very uptight about her upcoming meeting with her supervisor.She anticipated some challenging questions about her performance in last week's presentation.Prior to meeting with her boss,Mildred made a list of the questions she thought her boss might ask her,and then carefully thought through how she would respond to each.This activity relieved her tension,and she entered the interview with confidence.Which temporary stress-reduction technique has Mildred employed?
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(Multiple Choice)
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Correct Answer:
B
If you were hired as a consultant to Chet,what would you advise him?
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(Essay)
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Correct Answer:
He needs to make some organizational and personal changes to improve both the efficiency and effectiveness of his time.(See complete list in text; a partial list includes remedying the problems listed below.)Also necessary is a list of priorities and effective use of goals.
Mini-Case: Mary is currently going to college "full-time"; after four years, she is finally a junior! Throughout her college career, she has worked 20-30 hours per week as a waitress at a local restaurant. In her first year at college, she enrolled in a one-hour course that focused on "managing stress." The professor in the course recommended that each student keep a daily journal to record his/her activities. Mary had faithfully kept a journal since taking that course. For the week of March 8, Mary's journal indicated the following entries:
Monday, March 9: No entry.
Tuesday, March 10: Well, it happened again, I can't believe my roommate is so stubborn. How many times are we going to argue over her stupid cat using my plants as the cat box? I get so depressed when I argue with her!
Wednesday, March 11: I received a speeding ticket on my way to school. I have to remember to go a different way to school!
Thursday, March 12: I have a test in Principles of Management next Monday ... the first one this semester. I've heard her tests are real hard. Gee, I hate multiple-choice tests ... I never do well.
Friday, March 13: I can't believe it's Friday, the 13th! My boss called this morning and asked me to work tonight. I said yes. After I hung up the phone, I remembered I had a group meeting tonight to discuss a marketing case that has to be presented next Wednesday. I wasn't able to contact anyone from my group. Gee, I never seem to have enough hours in the day to get everything done!
-Describe the difference(s)between managing time effectively as opposed to efficiently.Describe the key aspects related to managing time using an effectiveness approach.
(Essay)
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What does reframing as a reactive strategy for managing stress involve?
(Multiple Choice)
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Mary is suffering work stress as a result of her interactions with her new boss,who recently transferred from Finland.He has reorganized the work based on teams.In Mary's team,there is no agreement on who should do what or on the purpose of the team.Her stress is from which stressor?
(Multiple Choice)
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In the absence of any stress,a person is likely to do his/her best work.
(True/False)
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According to research cited in the text,social support at work can mitigate the possibility of burnout.
(True/False)
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Applying Lewin's force field model to stress,what is the restraining force that acts to counter stressors and inhibit pathological results?
(Multiple Choice)
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According to the text,short-term planning works well in eliminating anticipatory stress.
(True/False)
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Eliminating or minimizing stress by changing jobs would relate most to which type of strategy for coping with stress?
(Multiple Choice)
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Which of the following is not true of how meaningful work impacts stress?
(Multiple Choice)
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To relieve stress,you have been told to not bottle up your anger but to let it out.A teakettle will explode if you don't let the steam out.This advice coincides with which coping strategy?
(Multiple Choice)
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Which of the following is true of effective time management?
(Multiple Choice)
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Mini-Case: Mary is currently going to college "full-time"; after four years, she is finally a junior! Throughout her college career, she has worked 20-30 hours per week as a waitress at a local restaurant. In her first year at college, she enrolled in a one-hour course that focused on "managing stress." The professor in the course recommended that each student keep a daily journal to record his/her activities. Mary had faithfully kept a journal since taking that course. For the week of March 8, Mary's journal indicated the following entries:
Monday, March 9: No entry.
Tuesday, March 10: Well, it happened again, I can't believe my roommate is so stubborn. How many times are we going to argue over her stupid cat using my plants as the cat box? I get so depressed when I argue with her!
Wednesday, March 11: I received a speeding ticket on my way to school. I have to remember to go a different way to school!
Thursday, March 12: I have a test in Principles of Management next Monday ... the first one this semester. I've heard her tests are real hard. Gee, I hate multiple-choice tests ... I never do well.
Friday, March 13: I can't believe it's Friday, the 13th! My boss called this morning and asked me to work tonight. I said yes. After I hung up the phone, I remembered I had a group meeting tonight to discuss a marketing case that has to be presented next Wednesday. I wasn't able to contact anyone from my group. Gee, I never seem to have enough hours in the day to get everything done!
-Indicate the main type of stressor(s)Mary experienced on each day she recorded a journal entry.Provide support for your answer.
(Essay)
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Establishing your priorities in life will help to eliminate anticipatory and time stressors.
(True/False)
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You having been studying for finals all day.A friend suggests that the two of you take a break.Is this a good idea?
(Multiple Choice)
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Velma sees her work primarily as a means to develop a reputation and to feel important.Which of the following best reflects her orientation toward work?
(Multiple Choice)
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