Question 1

Employee blogs are a concern for some employers for all of the following reasons EXCEPT:

Accepted Answer

A) using common sense may break existing rules 
B) confidential information may be leaked about the company 
C) the company may be exposed to a potential liability 
D) the reputation of the company may be hurt 
E) business may be described in a negative way 
A) using common sense may break existing rules 
B) confidential information may be leaked about the company 
C) the company may be exposed to a potential liability 
D) the reputation of the company may be hurt 
E) business may be described in a negative way A

Question 2

Communication systems that exist to get information from employees are called an upward system.

Accepted Answer

A) True 
 B)False  True

Question 3

Employers are concerned with inappropriate web surfing and just under two-thirds have software's to block access to the sites that have inappropriate information.

Accepted Answer

A) True 
 B)False  True

Question 4

Progressive discipline is also referred to as due process.

Accepted Answer

A) True 
 B)False

Question 5

Consent is not a required principle under PIPEDA.

Accepted Answer

A) True 
 B)False

Question 6

Discipline may be defined as management actions to encourage employee compliance with organizational standards.

Accepted Answer

A) True 
 B)False

Question 7

When an organization formally discusses employees' problem(s)with them and/or assists them in coping with these problems,this is normally referred to as:

Accepted Answer

A) employee assistance 
B) employee counselling 
C) employee stroking 
D) employee involvement 
E) an intrusion into an employee's private life 
A) employee assistance 
B) employee counselling 
C) employee stroking 
D) employee involvement 
E) an intrusion into an employee's private life

Question 8

Self-directed work teams are one form of employee involvement.

Accepted Answer

A) True 
 B)False

Question 9

The policy in some organizations of encouraging employees to come to higher management with any concerns is often referred to as a compassionate management policy.

Accepted Answer

A) True 
 B)False

Question 10

Action taken by supervisors prior to any infraction and that is designed to encourage employees to follow the rules is called:

Accepted Answer

A) corrective discipline 
B) progressive discipline 
C) preventive discipline 
D) positive discipline 
E) advisory discipline 
A) corrective discipline 
B) progressive discipline 
C) preventive discipline 
D) positive discipline 
E) advisory discipline

Question 11

Surveys indicate that about __________ of all employees believe that their job offers little recognition and low satisfaction.

Accepted Answer

A) 10 percent 
B) 18 percent 
C) 25 percent 
D) 45 percent 
E) 92 percent 
A) 10 percent 
B) 18 percent 
C) 25 percent 
D) 45 percent 
E) 92 percent

Question 12

While good employee relations practices tend to make for happier employees,they do not have any direct effect on either productivity or employment costs.

Accepted Answer

A) True 
 B)False

Question 13

Counselling is discussing issues with employees in the hopes of helping employees cope with situations that are happening away from the workplace.

Accepted Answer

A) True 
 B)False

Question 14

In early 2015,rules came into effect making it illegal to install programs on someone's computer without consent of the recipient.

Accepted Answer

A) True 
 B)False

Question 15

Components of effective employee relations include all of the following EXCEPT:

Accepted Answer

A) discipline 
B) involvement 
C) counselling 
D) recruiting 
E) rights 
A) discipline 
B) involvement 
C) counselling 
D) recruiting 
E) rights

Question 16

Reducing employment to improve efficiency,productivity,and competitiveness is often referred to as:

Accepted Answer

A) outsourcing 
B) downsizing 
C) midsizing 
D) resizing 
E) cotton sizing 
A) outsourcing 
B) downsizing 
C) midsizing 
D) resizing 
E) cotton sizing

Question 17

One study has revealed that "shock" more than job dissatisfaction is most likely to cause an employee to leave his or her current job.

Accepted Answer

A) True 
 B)False

Question 18

For employee suggestion systems to work,which of the following must NOT happen?

Accepted Answer

A) management must provide a fair and prompt response 
B) employees must be encouraged to make suggestions 
C) top management must support the idea 
D) supervisors should be trained to encourage employee suggestions 
E) employees should be encouraged to check suggestions with upper management before making them 
A) management must provide a fair and prompt response 
B) employees must be encouraged to make suggestions 
C) top management must support the idea 
D) supervisors should be trained to encourage employee suggestions 
E) employees should be encouraged to check suggestions with upper management before making them

Question 19

Rewarding employees for useful suggestions tends to encourage the use of a suggestion system.

Accepted Answer

A) True 
 B)False

Question 20

Good employee relations practices ensure implementation of organizational strategies and improve productivity.

Accepted Answer

A) True 
 B)False

Employee blogs are a concern for some employers for all of the following reasons EXCEPT:

Communication systems that exist to get information from employees are called an upward system.

Employers are concerned with inappropriate web surfing and just under two-thirds have software's to block access to the sites that have inappropriate information.

Progressive discipline is also referred to as due process.

Consent is not a required principle under PIPEDA.

Discipline may be defined as management actions to encourage employee compliance with organizational standards.

When an organization formally discusses employees' problem(s)with them and/or assists them in coping with these problems,this is normally referred to as:

Self-directed work teams are one form of employee involvement.

The policy in some organizations of encouraging employees to come to higher management with any concerns is often referred to as a compassionate management policy.

Action taken by supervisors prior to any infraction and that is designed to encourage employees to follow the rules is called:

Surveys indicate that about __________ of all employees believe that their job offers little recognition and low satisfaction.

While good employee relations practices tend to make for happier employees,they do not have any direct effect on either productivity or employment costs.

Counselling is discussing issues with employees in the hopes of helping employees cope with situations that are happening away from the workplace.

In early 2015,rules came into effect making it illegal to install programs on someone's computer without consent of the recipient.

Components of effective employee relations include all of the following EXCEPT:

Reducing employment to improve efficiency,productivity,and competitiveness is often referred to as:

One study has revealed that "shock" more than job dissatisfaction is most likely to cause an employee to leave his or her current job.

For employee suggestion systems to work,which of the following must NOT happen?

Rewarding employees for useful suggestions tends to encourage the use of a suggestion system.

Good employee relations practices ensure implementation of organizational strategies and improve productivity.

Strategic Human Resource Management

Job Analysis and Design

Human Resource Planning

Legal Requirements and Managing Diversity

Recruitment

Selection

Orientation, Training and Development, and Career Planning

Performance Management

Compensation Management

Employee Benefits and Services

Ensuring Health and Safety at the Workplace

The Union-Management Framework

Global Human Resource Management

Filters

Exam 11: Managing Employee Relations

Employee blogs are a concern for some employers for all of the following reasons EXCEPT:

Communication systems that exist to get information from employees are called an upward system.

Employers are concerned with inappropriate web surfing and just under two-thirds have software's to block access to the sites that have inappropriate information.

Progressive discipline is also referred to as due process.

Consent is not a required principle under PIPEDA.

Discipline may be defined as management actions to encourage employee compliance with organizational standards.

When an organization formally discusses employees' problem(s)with them and/or assists them in coping with these problems,this is normally referred to as:

Self-directed work teams are one form of employee involvement.

The policy in some organizations of encouraging employees to come to higher management with any concerns is often referred to as a compassionate management policy.

Action taken by supervisors prior to any infraction and that is designed to encourage employees to follow the rules is called:

Surveys indicate that about __________ of all employees believe that their job offers little recognition and low satisfaction.

While good employee relations practices tend to make for happier employees,they do not have any direct effect on either productivity or employment costs.

Counselling is discussing issues with employees in the hopes of helping employees cope with situations that are happening away from the workplace.

In early 2015,rules came into effect making it illegal to install programs on someone's computer without consent of the recipient.

Components of effective employee relations include all of the following EXCEPT:

Reducing employment to improve efficiency,productivity,and competitiveness is often referred to as:

One study has revealed that "shock" more than job dissatisfaction is most likely to cause an employee to leave his or her current job.

For employee suggestion systems to work,which of the following must NOT happen?

Rewarding employees for useful suggestions tends to encourage the use of a suggestion system.

Good employee relations practices ensure implementation of organizational strategies and improve productivity.

Strategic Human Resource Management

Job Analysis and Design

Human Resource Planning

Legal Requirements and Managing Diversity

Recruitment

Selection

Orientation, Training and Development, and Career Planning

Performance Management

Compensation Management

Employee Benefits and Services

Ensuring Health and Safety at the Workplace

The Union-Management Framework

Global Human Resource Management

Filters