Question 1

The purpose of downward communication systems in organizations is to:

Accepted Answer

A) get information to the employees 
B) get information from the employees 
C) scan the external environment 
D) enforce job analysis data 
E) permit management to "talk down" to employees that they do not like 
A) get information to the employees 
B) get information from the employees 
C) scan the external environment 
D) enforce job analysis data 
E) permit management to "talk down" to employees that they do not like

Question 2

Under PIPEDA,individuals are not allowed to access their personal information files unless a judge or court orders so.

Accepted Answer

A) True 
 B)False

Question 3

Types of downsizing strategies include all of the following EXCEPT:

Accepted Answer

A) work redesign 
B) systematic change 
C) workforce reduction 
D) constructive dismissal 
E) early retirement 
A) work redesign 
B) systematic change 
C) workforce reduction 
D) constructive dismissal 
E) early retirement

Question 4

The employee handbook (often given to new employees)is an example of:

Accepted Answer

A) upward communication 
B) top-down communication 
C) employee referral programs 
D) open-door policy 
E) employee assistance program (EAP) 
A) upward communication 
B) top-down communication 
C) employee referral programs 
D) open-door policy 
E) employee assistance program (EAP)

Question 5

Employee rights include both the right to privacy and the right to fair treatment.

Accepted Answer

A) True 
 B)False

Question 6

Factors that are important in building employee commitment include job security,quality of organization's products,and trust in top management.

Accepted Answer

A) True 
 B)False

Question 7

There are three types of downsizing strategies: work redesign,systematic reduction,and workforce layoffs.

Accepted Answer

A) True 
 B)False

Question 8

Following established rules and procedures and allowing employees to respond in disciplinary action is referred to as:

Accepted Answer

A) diligent process 
B) due process 
C) disciplinary process 
D) corrective process 
E) mandated process 
A) diligent process 
B) due process 
C) disciplinary process 
D) corrective process 
E) mandated process

Question 9

A policy of encouraging employees to come to higher management with their concerns is called an open door policy.

Accepted Answer

A) True 
 B)False

Question 10

All the below are true of employee rights EXCEPT that:

Accepted Answer

A) they refer to rights desired by employees relating to job security and working conditions 
B) they are,in many cases,protected under law 
C) they are protected under a collective agreement,if one exists 
D) many may be listed in an employee's contract of employment or in company policies 
E) they exist only for unionized employees 
A) they refer to rights desired by employees relating to job security and working conditions 
B) they are,in many cases,protected under law 
C) they are protected under a collective agreement,if one exists 
D) many may be listed in an employee's contract of employment or in company policies 
E) they exist only for unionized employees

Question 11

The hot-stove rule of corrective discipline means that discipline is all of the following EXCEPT:

Accepted Answer

A) that it is immediate 
B) that it follows a warning 
C) that it is impersonal 
D) that it is consistent 
E) that it is severe 
A) that it is immediate 
B) that it follows a warning 
C) that it is impersonal 
D) that it is consistent 
E) that it is severe

Question 12

Recently,employers who have engaged in non-consensual recording of employee meetings have been prevented from using the evident,or have been ordered to discontinue the practice.

Accepted Answer

A) True 
 B)False

Question 13

Human resource professionals have an important role to play in downsizing efforts and should be involved in the strategic process.

Accepted Answer

A) True 
 B)False

The purpose of downward communication systems in organizations is to:

Under PIPEDA,individuals are not allowed to access their personal information files unless a judge or court orders so.

Types of downsizing strategies include all of the following EXCEPT:

The employee handbook (often given to new employees)is an example of:

Employee rights include both the right to privacy and the right to fair treatment.

Factors that are important in building employee commitment include job security,quality of organization's products,and trust in top management.

There are three types of downsizing strategies: work redesign,systematic reduction,and workforce layoffs.

Following established rules and procedures and allowing employees to respond in disciplinary action is referred to as:

A policy of encouraging employees to come to higher management with their concerns is called an open door policy.

All the below are true of employee rights EXCEPT that:

The hot-stove rule of corrective discipline means that discipline is all of the following EXCEPT:

Recently,employers who have engaged in non-consensual recording of employee meetings have been prevented from using the evident,or have been ordered to discontinue the practice.

Human resource professionals have an important role to play in downsizing efforts and should be involved in the strategic process.

Strategic Human Resource Management

Job Analysis and Design

Human Resource Planning

Legal Requirements and Managing Diversity

Recruitment

Selection

Orientation, Training and Development, and Career Planning

Performance Management

Compensation Management

Employee Benefits and Services

Ensuring Health and Safety at the Workplace

The Union-Management Framework

Global Human Resource Management

Filters

Exam 11: Managing Employee Relations

The purpose of downward communication systems in organizations is to:

Under PIPEDA,individuals are not allowed to access their personal information files unless a judge or court orders so.

Types of downsizing strategies include all of the following EXCEPT:

The employee handbook (often given to new employees)is an example of:

Employee rights include both the right to privacy and the right to fair treatment.

Factors that are important in building employee commitment include job security,quality of organization's products,and trust in top management.

There are three types of downsizing strategies: work redesign,systematic reduction,and workforce layoffs.

Following established rules and procedures and allowing employees to respond in disciplinary action is referred to as:

A policy of encouraging employees to come to higher management with their concerns is called an open door policy.

All the below are true of employee rights EXCEPT that:

The hot-stove rule of corrective discipline means that discipline is all of the following EXCEPT:

Recently,employers who have engaged in non-consensual recording of employee meetings have been prevented from using the evident,or have been ordered to discontinue the practice.

Human resource professionals have an important role to play in downsizing efforts and should be involved in the strategic process.

Strategic Human Resource Management

Job Analysis and Design

Human Resource Planning

Legal Requirements and Managing Diversity

Recruitment

Selection

Orientation, Training and Development, and Career Planning

Performance Management

Compensation Management

Employee Benefits and Services

Ensuring Health and Safety at the Workplace

The Union-Management Framework

Global Human Resource Management

Filters