Exam 11: Managing Employee Relations

Solid employee relations demand careful attention to communication,counselling,and employee management.

One study identified in the text indicated that there are a number of factors that are important in building employee commitment,including:

Some practical steps to prevent employee misuse of electronic communications include which of the following?

Reasons why good employee relations practices are important can include the fact that they can do all the following EXCEPT:

Even when the basic human resource functions are performed properly,solid employee relations still depend on careful attention paid by managers to all the following EXCEPT:

Factors in retaining key employees include which of the following?

Organizational communication systems can generally be divided into upward systems and downward systems.

The Wallace Effect refers to:

As more employees use the Internet at work,issues that organizations need to consider include all the following,EXCEPT:

As identified in a BMO Labour Day survey,one of the most common practices used by employers to retain talented employees is flexible work hours.

Canada's new anti-spam legislation permits businesses to send electronic commercial messages provided the information is not pornographic in nature.

One study identified seven factors important to building employee commitment,including all the following EXCEPT:

Employees' rights to privacy are covered under which act?

To improve communications internally and enhance links between employees and the organization,companies should do all of the following EXCEPT:

A major change in a significant term of the employment relationship that results in an employee resigning may be legally considered as constructive dismissal.

Interestingly enough,one step that is missing from the seven-step plan to protect an organization from the misuse of its electronic communications by employees is the development and implementation of a relevant policy.

A survey by the Federal Privacy Commission reveals that 55% of companies do NOT have a privacy policy in place.

A procedure for non-unionized employees that is in writing,is communicated to employees,and guarantees employees the right to present complaints to management is often referred to as:

The law of wrongful dismissal:

An informal communication system that arises spontaneously from the social interaction of people in any organization is called: