Exam 17: The Management and Control of Quality
Exam 1: Cost Management and Strategy79 Questions
Exam 2: Implementing Strategy: the Value Chain, the Balanced Scorecard, and the Strategy Map70 Questions
Exam 3: Basic Cost Management Concepts98 Questions
Exam 4: Job Costing118 Questions
Exam 5: Activity-Based Costing and Customer Profitability Analysis149 Questions
Exam 6: Process Costing106 Questions
Exam 7: Cost Allocation: Departments, Joint Products, and By-Products96 Questions
Exam 8: Cost Estimation120 Questions
Exam 9: Short-Term Profit Planning: Cost-Volume-Profit Cvp Analysis105 Questions
Exam 10: Strategy and the Master Budget146 Questions
Exam 11: Decision Making With a Strategic Emphasis137 Questions
Exam 12: Strategy and the Analysis of Capital Investments167 Questions
Exam 13: Cost Planning for the Product Life Cycle: Target Costing, Theory of Constraints, and Strategic Pricing94 Questions
Exam 14: Operational Performance Measurement: Sales, Direct-Cost Variances, and the Role of Nonfinancial Performance Measures178 Questions
Exam 15: Operational Performance Measurement: Indirect-Cost Variances and Resource-Capacity Management167 Questions
Exam 16: Operational Performance Measurement: Further Analysis of Productivity and Sales134 Questions
Exam 17: The Management and Control of Quality147 Questions
Exam 18: Strategic Performance Measurement: Cost Centers, Profit Centers, and the Balanced Scorecard133 Questions
Exam 19: Strategic Performance Measurement: Investment Centers and Transfer Pricing151 Questions
Exam 20: Management Compensation, Business Analysis, and Business Valuation108 Questions
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One of the key elements of lean accounting is the use of the value stream income statement. Which of the following is not a characteristic of value stream income?
(Multiple Choice)
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Exhibit 17.3 provides a diagrammatical representation of a comprehensive framework for managing and controlling quality. Discuss, briefly, five elements of this framework.
(Essay)
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Which of the following nonfinancial performance indicators would be least applicable in a lean accounting system?
(Multiple Choice)
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The Bulldog Company incurred the following quality-related costs:
Required:
1. Calculate for each of the two years:
• Total prevention costs
• Total appraisal costs
• Total internal failure costs
• Total external failure costs
2. Provide two recommendations for improving the disclosure of COQ data for the current data set (i.e., providing more informative disclosures).
3. Based on the data in this exercise, and your solution to Requirement 1, what observations can you offer regarding COQ spending over the two-year period?

(Essay)
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Lean manufacturing principles are derived in large part from the Toyota Production System (TPS). Which of the following is not associated with the TPS?
(Multiple Choice)
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What is the change in total quality cost projected for 2013?
(Multiple Choice)
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Euromold specializes in manufacturing molded plastic panel to be fitted on car doors. The blueprint specification for the thickness of a high-demand model calls for 0.20625 ± 0.00275 inch. It costs $180 to scrap a part that is outside of the specification. The thickness measure for the unit just completed is 0.20823.
Required:
1.Calculate the value of k, the cost coefficient in the Taguchi Quality Loss Function for the above situation.
2. Calculate the estimated amount of quality cost (or loss) for the unit in question, L(x) (where x = 0.20823 inches).
(Essay)
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