Question 1

Buying food at a large food store with multiple checkout counters features which type of queuing system line structure?

Accepted Answer

A) Single channel, single phase 
B) Single channel, multiphase 
C) Multichannel, single phase 
D) Multichannel, multiphase 
E) None of these 
A) Single channel, single phase 
B) Single channel, multiphase 
C) Multichannel, single phase 
D) Multichannel, multiphase 
E) None of these

Question 2

The customer arrivals in a queuing system come almost exclusively from finite populations.

Accepted Answer

A) True 
 B)False

Question 3

General-purpose simulation software (GPSS) is really a computer language that allows programmers to build their own simulation models.

Accepted Answer

A) True 
 B)False

Question 4

When arrivals occur in a purely random fashion at a service facility, what kind of distribution does a plot of interarrival times yield? ___________________________

Accepted Answer

exponential
Explanation: When

Question 5

Ideally, in waiting line or queuing analysis, we want to balance the cost of service capacity with the cost of waiting.

Accepted Answer

A) True 
 B)False

Question 6

The term "queue discipline" involves the art of controlling surly and unruly customers who have become irritated by waiting.

Accepted Answer

A) True 
 B)False

Question 7

A single toll booth on a one-lane bridge is which type of queuing system line structure?

Accepted Answer

single cha

Question 8

Which of the following is not an example of general-purpose simulation software?

Accepted Answer

A) SIMAN 
B) GPSS/PC 
C) RESQ 
D) GAPE/H 
E) SLAMII 
A) SIMAN 
B) GPSS/PC 
C) RESQ 
D) GAPE/H 
E) SLAMII

Question 9

Which of the following are the three major components of a queuing system?

Accepted Answer

A) The source population, how customers exit the system, and the queuing discipline 
B) The number of servers, the service speed, and the waiting line 
C) The source population, how the customer exits the system, and the servicing system 
D) The source population and the way customers arrive at the system, the serving systems, and how customers exit the system 
E) The service speed, the queue discipline, and the waiting line 
A) The source population, how customers exit the system, and the queuing discipline 
B) The number of servers, the service speed, and the waiting line 
C) The source population, how the customer exits the system, and the servicing system 
D) The source population and the way customers arrive at the system, the serving systems, and how customers exit the system 
E) The service speed, the queue discipline, and the waiting line

Question 10

There are different queuing models to fit different queuing situations.

Accepted Answer

A) True 
 B)False

Question 11

An infinite population in waiting line management refers to a population that is large enough in relation to the service system so that the change in population size caused by subtractions or additions to the population does not significantly affect the system probabilities.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is not a queue discipline discussed in the textbook?

Accepted Answer

A) First come, first served 
B) Last in, first out 
C) Limited needs 
D) Shortest processing time 
E) Best customer first 
A) First come, first served 
B) Last in, first out 
C) Limited needs 
D) Shortest processing time 
E) Best customer first

Question 13

In modeling a simulation, random numbers from 00 to 99 are assigned with the intervals determined from frequency distributions for each behavior occurrence.Assume there are two behaviors, X and Y, out of 50 tallies.On behavior X you record 20 tallies, and on behavior Y you record 30 tallies.Which of the following is a correct random-number interval for behavior X?

Accepted Answer

A) 00 to 19 
B) 01 to 20 
C) 00 to 39 
D) 41 to 61 
E) 45 to 100 
A) 00 to 19 
B) 01 to 20 
C) 00 to 39 
D) 41 to 61 
E) 45 to 100

Question 14

While spreadsheets can be somewhat useful for a variety of simulation problems, they can be confusing and are vulnerable to several drawbacks, including weak routines for random-number selection.

Accepted Answer

A) True 
 B)False

Question 15

Having animation capabilities to graphically display product flows through a production system is not considered a desirable feature of simulation software systems.

Accepted Answer

A) True 
 B)False

Question 16

Getting a flu shot from the one campus nurse who is on duty might involve standing in which type of queuing line structure? _____________________________________

Accepted Answer

single channel, single phase
E

Question 17

In getting your first driver's license, several steps had to be taken.First, you took the written test.Then you took the driving test.Then your photograph was taken and the license made.What was the queuing system line structure in the Department of Motor Vehicles? ________________________________

Accepted Answer

single channel, multiphase
Explanation:

Question 18

Assume the service rate for a queue in a truck-loading operation is 2 trucks per hour.Using the infinite queuing notion for the models presented in the textbook, which of the following is the average service time?

Accepted Answer

A) 2 hours 
B) 1 hour 
C) 0.5 hour 
D) 0.25 hour 
E) None of these 
A) 2 hours 
B) 1 hour 
C) 0.5 hour 
D) 0.25 hour 
E) None of these

Question 19

Are customer arrivals drawn from finite and infinite populations analyzed differently? Why or why not?

Accepted Answer

The text describes the difference betwee

Question 20

In a department 25 machines are kept running by three operators who respond to randomly occurring equipment problems.An analyst who wanted to know how much production was being lost by machines waiting for service could use queuing theory analysis to find out.

Accepted Answer

A) True 
 B)False

Exam 10: Waiting Line Analysis and Simulation

Buying food at a large food store with multiple checkout counters features which type of queuing system line structure?

The customer arrivals in a queuing system come almost exclusively from finite populations.

General-purpose simulation software (GPSS) is really a computer language that allows programmers to build their own simulation models.

When arrivals occur in a purely random fashion at a service facility, what kind of distribution does a plot of interarrival times yield? ___________________________

Ideally, in waiting line or queuing analysis, we want to balance the cost of service capacity with the cost of waiting.

The term "queue discipline" involves the art of controlling surly and unruly customers who have become irritated by waiting.

A single toll booth on a one-lane bridge is which type of queuing system line structure?

Which of the following is not an example of general-purpose simulation software?

Which of the following are the three major components of a queuing system?

There are different queuing models to fit different queuing situations.

An infinite population in waiting line management refers to a population that is large enough in relation to the service system so that the change in population size caused by subtractions or additions to the population does not significantly affect the system probabilities.

Which of the following is not a queue discipline discussed in the textbook?

While spreadsheets can be somewhat useful for a variety of simulation problems, they can be confusing and are vulnerable to several drawbacks, including weak routines for random-number selection.

Having animation capabilities to graphically display product flows through a production system is not considered a desirable feature of simulation software systems.

Getting a flu shot from the one campus nurse who is on duty might involve standing in which type of queuing line structure? _____________________________________

In getting your first driver's license, several steps had to be taken.First, you took the written test.Then you took the driving test.Then your photograph was taken and the license made.What was the queuing system line structure in the Department of Motor Vehicles? ________________________________

Assume the service rate for a queue in a truck-loading operation is 2 trucks per hour.Using the infinite queuing notion for the models presented in the textbook, which of the following is the average service time?

Are customer arrivals drawn from finite and infinite populations analyzed differently? Why or why not?

In a department 25 machines are kept running by three operators who respond to randomly occurring equipment problems.An analyst who wanted to know how much production was being lost by machines waiting for service could use queuing theory analysis to find out.

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