Exam 9: Employee Development

The _____ is based on a theory that emphasizes that we have a fundamental personality type that shapes and influences how we understand the world, process information, and socialize.

Training is different from development, in that:

_____ is an interpersonal relationship that is used to develop employees.

Which of the following tests is used to determine if employees can get along with others and their tolerance for ambiguity?

During the self-assessment step in the career management process, an employee:

Assessment refers to the acquisition of knowledge, skills, and behaviors that improve an employee's ability to meet changes in job requirements.

The 9-box grid is used to compare employees within one department, function, division, or the entire company.

A mentor provides psychosocial support when he or she:

Which of the following is true of mentoring?

An in-basket is a simulation of the administrative tasks of the manager's job.

The acquisition of knowledge, skills, and behaviors that improve an employee's ability to meet changes in job requirements and in client and customer demands is called _____.

Which of the following is true of training and development?

_____ involves collecting information and providing feedback to employees about their behavior, communication style, or skills.

The movement of an employee to a different job assignment in a different area of the company is known as a(n)_____.

Job rotation helps employees gain an overall appreciation of the company's goals and also improves their problem-solving skills.

A(n)_____ is an experienced, productive senior employee who helps develop a less experienced employee.

A lateral move occurs when an employee is given lesser responsibility than what she previously had.

Discuss the glass ceiling and its probable causes.

The _____ identifies employees' preferences for working in different types of environments.

The use of work experiences in training is higher than that in development.