Question 1

From a company perspective, it is harder to add part-time employees than it is to add full-time employees.

Accepted Answer

A) True 
 B)False  False

Question 2

When companies are trying to meet the shareholders' and the general public's demands to act more ethically and environmentally responsible, they are recognizing the importance of _____.

Accepted Answer

A) a balanced scorecard approach 
B) performance management 
C) total quality management 
D) social responsibility 
E) cultural responsibility 
A) a balanced scorecard approach 
B) performance management 
C) total quality management 
D) social responsibility 
E) cultural responsibility D

Question 3

_____ refers to a systematic planned strategic effort by a company to attract, retain, develop, and motivate highly skilled employees and managers.

Accepted Answer

A) Performance appraisal 
B) Workforce analytics 
C) Talent management 
D) Training and development 
E) Employee engagement 
A) Performance appraisal 
B) Workforce analytics 
C) Talent management 
D) Training and development 
E) Employee engagement C

Question 4

A company whose employees have high engagement is likely to have _____ when compared to a company with low employee engagement.

Accepted Answer

A) lower retention 
B) lower empowerment 
C) poorer customer service 
D) lower productivity 
E) lower turnover 
A) lower retention 
B) lower empowerment 
C) poorer customer service 
D) lower productivity 
E) lower turnover

Question 5

Disabled workers can be a source of competitive advantage.

Accepted Answer

A) True 
 B)False

Question 6

Evidence-based HR refers to the demonstration that human resources practices have no impact on the company's bottom or key stakeholders.

Accepted Answer

A) True 
 B)False

Question 7

When it comes to problem solving, cultural diversity can provide companies with a competitive advantage.

Accepted Answer

A) True 
 B)False

Question 8

The employee data and information systems function of an HR department focuses on responsibilities such as _____.

Accepted Answer

A) job analysis and description 
B) record keeping and workforce analytics 
C) attitude surveys and labor law compliance 
D) orientation and skills training 
E) talent and change management 
A) job analysis and description 
B) record keeping and workforce analytics 
C) attitude surveys and labor law compliance 
D) orientation and skills training 
E) talent and change management

Question 9

Discuss the balanced scorecard approach of measuring stakeholder performance.

Accepted Answer

The balanced scorecard gives managers an

Question 10

Discuss the competencies, according to the Society for Human Resource Management, which HR professionals require to be successful.

Accepted Answer

Following are the nine competencies HR p

Question 11

Social networking tools can help prevent the loss of expert knowledge that occurs due to retirement.

Accepted Answer

A) True 
 B)False

Question 12

Exporting jobs from developed to less developed countries is known as _____.

Accepted Answer

A) insourcing 
B) offshoring 
C) reshoring 
D) onshoring 
E) homesourcing 
A) insourcing 
B) offshoring 
C) reshoring 
D) onshoring 
E) homesourcing

Question 13

Which of the following dimensions of HRM practices involves ensuring that HRM practices comply with federal, state, and local laws?

Accepted Answer

A) Vision and mission of human resources 
B) Managing the human resource environment 
C) Acquiring and preparing human resources 
D) Compensating human resources 
E) Assessment and development of human resources 
A) Vision and mission of human resources 
B) Managing the human resource environment 
C) Acquiring and preparing human resources 
D) Compensating human resources 
E) Assessment and development of human resources

Question 14

HR functions related to benefits administration such as health plan eligibility status, relocation, and payroll are usually not outsourced.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following HRM practices involves rewarding employees based on their team's performance?

Accepted Answer

A) Work design 
B) Performance management 
C) Training 
D) Staffing 
E) Compensation 
A) Work design 
B) Performance management 
C) Training 
D) Staffing 
E) Compensation

Question 16

Outline the four dimensions of human resource management practices.

Accepted Answer

(1)Managing the human resource environme

Question 17

Which of the following arguments states that diversity of perspectives and less emphasis on conformity to norms of the past should improve the level of resourcefulness?

Accepted Answer

A) System flexibility argument 
B) Marketing argument 
C) Employee attraction and retention argument 
D) Problem-solving argument 
E) Creativity argument 
A) System flexibility argument 
B) Marketing argument 
C) Employee attraction and retention argument 
D) Problem-solving argument 
E) Creativity argument

Question 18

Which of the following is a core value of TQM?

Accepted Answer

A) Methods are designed to meet the needs of external customers and not internal customers. 
B) A few select employees in an organization are given training in quality. 
C) Processes are designed such that errors are detected and corrected immediately after they occur. 
D) The company promotes cooperation with vendors and customers to hold down costs. 
E) Managers measure progress with feedback based on qualitative observations. 
A) Methods are designed to meet the needs of external customers and not internal customers. 
B) A few select employees in an organization are given training in quality. 
C) Processes are designed such that errors are detected and corrected immediately after they occur. 
D) The company promotes cooperation with vendors and customers to hold down costs. 
E) Managers measure progress with feedback based on qualitative observations.

Question 19

What is meant by empowering and what type of training must be conducted to make it effective?

Accepted Answer

Empowering means giving employees respon

Question 20

Advances in technology have decreased HRM's role in providing self-service to employees.

Accepted Answer

A) True 
 B)False

From a company perspective, it is harder to add part-time employees than it is to add full-time employees.

When companies are trying to meet the shareholders' and the general public's demands to act more ethically and environmentally responsible, they are recognizing the importance of _____.

_____ refers to a systematic planned strategic effort by a company to attract, retain, develop, and motivate highly skilled employees and managers.

A company whose employees have high engagement is likely to have _____ when compared to a company with low employee engagement.

Disabled workers can be a source of competitive advantage.

Evidence-based HR refers to the demonstration that human resources practices have no impact on the company's bottom or key stakeholders.

When it comes to problem solving, cultural diversity can provide companies with a competitive advantage.

The employee data and information systems function of an HR department focuses on responsibilities such as _____.

Discuss the balanced scorecard approach of measuring stakeholder performance.

Discuss the competencies, according to the Society for Human Resource Management, which HR professionals require to be successful.

Social networking tools can help prevent the loss of expert knowledge that occurs due to retirement.

Exporting jobs from developed to less developed countries is known as _____.

Which of the following dimensions of HRM practices involves ensuring that HRM practices comply with federal, state, and local laws?

HR functions related to benefits administration such as health plan eligibility status, relocation, and payroll are usually not outsourced.

Which of the following HRM practices involves rewarding employees based on their team's performance?

Outline the four dimensions of human resource management practices.

Which of the following arguments states that diversity of perspectives and less emphasis on conformity to norms of the past should improve the level of resourcefulness?

Which of the following is a core value of TQM?

What is meant by empowering and what type of training must be conducted to make it effective?

Advances in technology have decreased HRM's role in providing self-service to employees.

Strategic Human Resource Management

The Legal Environment: Equal Employment Opportunity and Safety

The Analysis and Design of Work

Human Resource Planning and Recruitment

Selection and Placement

Training

Performance Management

Employee Development

Employee Separation and Retention

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Strategically Managing the HRM Function

Filters

Exam 1: Human Resource Management: Gaining a Competitive Advantage

From a company perspective, it is harder to add part-time employees than it is to add full-time employees.

When companies are trying to meet the shareholders' and the general public's demands to act more ethically and environmentally responsible, they are recognizing the importance of _____.

_____ refers to a systematic planned strategic effort by a company to attract, retain, develop, and motivate highly skilled employees and managers.

A company whose employees have high engagement is likely to have _____ when compared to a company with low employee engagement.

Disabled workers can be a source of competitive advantage.

Evidence-based HR refers to the demonstration that human resources practices have no impact on the company's bottom or key stakeholders.

When it comes to problem solving, cultural diversity can provide companies with a competitive advantage.

The employee data and information systems function of an HR department focuses on responsibilities such as _____.

Discuss the balanced scorecard approach of measuring stakeholder performance.

Discuss the competencies, according to the Society for Human Resource Management, which HR professionals require to be successful.

Social networking tools can help prevent the loss of expert knowledge that occurs due to retirement.

Exporting jobs from developed to less developed countries is known as _____.

Which of the following dimensions of HRM practices involves ensuring that HRM practices comply with federal, state, and local laws?

HR functions related to benefits administration such as health plan eligibility status, relocation, and payroll are usually not outsourced.

Which of the following HRM practices involves rewarding employees based on their team's performance?

Outline the four dimensions of human resource management practices.

Which of the following arguments states that diversity of perspectives and less emphasis on conformity to norms of the past should improve the level of resourcefulness?

Which of the following is a core value of TQM?

What is meant by empowering and what type of training must be conducted to make it effective?

Advances in technology have decreased HRM's role in providing self-service to employees.

Strategic Human Resource Management

The Legal Environment: Equal Employment Opportunity and Safety

The Analysis and Design of Work

Human Resource Planning and Recruitment

Selection and Placement

Training

Performance Management

Employee Development

Employee Separation and Retention

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Strategically Managing the HRM Function

Filters