Exam 1: Human Resource Management: Gaining a Competitive Advantage

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Which of the following HR competencies focuses on the ability to apply the principles of HR management to contribute to the success of a business?

(Multiple Choice)
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Measuring employees' performance is a part of the compensation function of HR.

(True/False)
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Projections to the demographics of the U.S. workforce predict that the average age of the workforce will decrease.

(True/False)
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The amount of time that the HRM function devotes to administrative tasks is decreasing, and its role as a strategic business partner is increasing.

(True/False)
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An HR dashboard is a series of indicators that are accessible to both managers and employees.

(True/False)
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The Sarbanes-Oxley Act of 2002 imposes criminal penalties for corporate governing and accounting lapses.

(True/False)
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Which of the following arguments states that companies with the best reputations for managing diversity will win the competition for talent?

(Multiple Choice)
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Which of the following is true of a balanced scorecard?

(Multiple Choice)
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When a firm shifts to evidence-based HRM, it should stop using workforce analytics.

(True/False)
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What is a human resource information system (HRIS)? Explain the benefits of using an HRIS.

(Essay)
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A company competes for the Malcolm Baldrige National Quality Award. If it is evaluated based on how senior executives create and sustain vision, values, and mission, it is likely that the company is being judged on the criterion of _____.

(Multiple Choice)
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Which of the following arguments emphasizes that reactions should be faster and cost less?

(Multiple Choice)
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To be effective, balanced scorecards must be customized by companies to fit different market situations, products, and competitive environments.

(True/False)
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Applications of the Malcolm Baldrige Award are reviewed by an independent board of examiners who are selected from the public sector.

(True/False)
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Which of the following statements is true about Generation X?

(Multiple Choice)
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When considering a balanced scorecard that depicts a company from a(n)_____ perspective, the critical HR indicators are employee satisfaction with HR department services and employee perceptions of the company as an employer.

(Multiple Choice)
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In a learning organization, improvements in product or service quality do not stop when formal training is completed.

(True/False)
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Intangible assets are equally or more valuable than financial and physical assets, but they are difficult to duplicate or imitate.

(True/False)
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The three product lines of HR as a business are administrative services and transactions, business partner services, and strategic partner roles.

(True/False)
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Which of the following is a characteristic of people of the baby boomer generation?

(Multiple Choice)
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