Exam 4: The Analysis and Design of Work

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As a manager, you want to redesign a job because your most recent attitude survey indicated that individuals were very bored with the monotony of their jobs. Which job design approach would be most helpful to you?

(Multiple Choice)
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The mechanistic approach entails:

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Which term refers to changing the tasks or the way work is performed in an existing job?

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Job analysis refers to the process of getting detailed information about jobs.

(True/False)
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The motivational approach emerged as a reaction to mechanistic approaches to job design.

(True/False)
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Within the Job Characteristics Model, the degree to which the job allows an individual to make decisions about the way the work is carried out is called _____.

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Which of the following structures can detect and exploit opportunities in their respective consumer base faster?

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Divisional structures are most appropriate when:

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Consider the job of salesperson at a moderately priced clothing store. How would you redesign the job to increase the positive outcomes associated with the motivational approach to job design?

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The most common source for error in job analysis results from:

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Consider the job of a university professor in terms of teaching. How would you redesign the job according to the mechanistic approach?

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Which of the following is concerned with examining the interface between individuals' physiological characteristics and the physical work environment?

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Within the Job Characteristics Model, the extent to which a person receives clear information about his/her performance from the job itself is termed _____.

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Although we tend to view jobs as changing and evolving over time, jobs are static and stable.

(True/False)
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The work _____ are the activities that members of a work unit engage in to produce a given output.

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What are the differences among job analysis, job descriptions, and job specifications?

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The degree to which a job requires completing a whole piece of work from beginning to end is _____.

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_____ refers to the degree to which work units are grouped based on functional similarity or similarity of work flow.

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What term refers to the reduced attentive state that one might experience when simultaneously interacting with multiple media?

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Which of the following methods is no longer used for analyzing jobs today?

(Multiple Choice)
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