Exam 4: The Analysis and Design of Work

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As a manager, you decide to design a job based on the principles of the mechanistic approach. Based on existing research, which of the following outcomes should you least expect?

(Multiple Choice)
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The extent to which the job has an important impact on the lives of other people is _____.

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Compare the functional structure to that of the divisional structure on the basis of their respective advantages and disadvantages.

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Discuss the six dimensions covered by the position analysis questionnaire.

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Which of the following refers to the knowledge, skills, abilities, and other characteristics that an individual must have to perform the job?

(Multiple Choice)
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Which of the following refers to the process of defining the way work will be performed and the tasks that will be required in a given job?

(Multiple Choice)
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Due to technological changes in the nature of work, global competition, and a shift from stable, fixed manufacturing jobs to a more flexible, dynamic service-based economy, the Dictionary of Occupational Titles has been replaced by O * NET, the Occupational Information Network.

(True/False)
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Which of the following approaches to job design focuses on job satisfaction as the major outcome of interest?

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Which of the following refers to a list of the tasks, duties, and responsibilities that a job entails?

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Functional structures tend to be less flexible, but more innovative than divisional structures.

(True/False)
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The goal of the biological approach to job design is to:

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The ProMES system is most relevant to what part of work-flow analysis?

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Once the output of a work unit has been identified, it is important to specify the quality and quantity standards for these outputs.

(True/False)
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The mechanistic approach to job design has its roots in classical engineering.

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The way in which a firm competes has little relationship to the way it is structured and how work tasks are organized.

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The final stage of a work-flow analysis is identifying the work _____.

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Which of the following structures helps support organizations that compete on differentiation?

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Which of the following structures are most appropriate when demands for resources can be well anticipated?

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Which of the following approaches to job design focuses on efficiency as the major outcome of interest?

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Which of the following is true about job designs emphasizing the motivational approach?

(Multiple Choice)
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