Question 1

Discuss the steps an organization can take to foster learning. Provide an example of each.

Accepted Answer

Traditional training and knowledge trans

Question 2

Research has consistently shown that fixed reinforcement schedules lead to higher levels of performance than variable schedules.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is a characteristic of tacit knowledge?

Accepted Answer

A)  Transferability through written communication 
B)  Existence as general information 
C)  Ability to be learned through books 
D)  Highly personal nature 
E)  Existence as conscious and accessible information 
A)  Transferability through written communication 
B)  Existence as general information 
C)  Ability to be learned through books 
D)  Highly personal nature 
E)  Existence as conscious and accessible information

Question 4

_____ is the process of selecting, organizing, storing, and retrieving information about the environment.

Accepted Answer

A)  Perception 
B)  Reinforcement 
C)  Heuristic 
D)  Stereotyping 
E)  Attribution 
A)  Perception 
B)  Reinforcement 
C)  Heuristic 
D)  Stereotyping 
E)  Attribution

Question 5

Research shows that the differences between experts and novices are almost always a function of:

Accepted Answer

A)  intelligence. 
B)  consensus. 
C)  heuristic. 
D)  personality. 
E)  learning. 
A)  intelligence. 
B)  consensus. 
C)  heuristic. 
D)  personality. 
E)  learning.

Question 6

To be rational decision makers, we should evaluate each alternative as soon as we think of it.

Accepted Answer

A) True 
 B)False

Question 7

A student does his homework and assignments just to avoid being yelled at by the professor. Identify and explain the form of reinforcement used in this situation.

Accepted Answer

The given situation is an example of neg

Question 8

When an individual has a _____, building competence is deemed more important than demonstrating competence.

Accepted Answer

A)  productivity bias 
B)  learning orientation 
C)  projection bias 
D)  performance orientation 
E)  negative reinforcement 
A)  productivity bias 
B)  learning orientation 
C)  projection bias 
D)  performance orientation 
E)  negative reinforcement

Question 9

The rational decision-making model offers a step-by-step approach to making decisions that maximize outcomes by examining all available alternatives.

Accepted Answer

A) True 
 B)False

Question 10

The rational decision-making model assumes that people are very rarely perfectly rational.

Accepted Answer

A) True 
 B)False

Question 11

Define social learning theory. Explain the four steps of the modeling process.

Accepted Answer

Social learning theory argues that peopl

Question 12

A slot machine is an example of a _____ reinforcement schedule.

Accepted Answer

A)  continuous 
B)  fixed interval 
C)  fixed ratio 
D)  variable interval 
E)  variable ratio 
A)  continuous 
B)  fixed interval 
C)  fixed ratio 
D)  variable interval 
E)  variable ratio

Question 13

The first step in rational decision making is to:

Accepted Answer

A)  generate the list of available alternatives. 
B)  identify the criteria that are important in making the decision. 
C)  evaluate the alternatives that are available. 
D)  choose a person who could evaluate the decision. 
E)  choose the solution that maximizes value. 
A)  generate the list of available alternatives. 
B)  identify the criteria that are important in making the decision. 
C)  evaluate the alternatives that are available. 
D)  choose a person who could evaluate the decision. 
E)  choose the solution that maximizes value.

Question 14

Explicit knowledge is what employees can typically learn only through experience.

Accepted Answer

A) True 
 B)False

Question 15

_____ schedules are designed to reinforce behaviors at random points in time.

Accepted Answer

A)  Fixed ratio 
B)  Variable interval 
C)  Continuous 
D)  Variable ratio 
E)  Fixed interval 
A)  Fixed ratio 
B)  Variable interval 
C)  Continuous 
D)  Variable ratio 
E)  Fixed interval

Question 16

Information that is relatively easily communicated and a large part of what companies teach during training sessions is known as _____ knowledge.

Accepted Answer

A)  inherent 
B)  inferred 
C)  implied 
D)  tacit 
E)  explicit 
A)  inherent 
B)  inferred 
C)  implied 
D)  tacit 
E)  explicit

Question 17

Social identity theory holds that people identify themselves by the groups to which they belong and perceive and judge others by their group memberships.

Accepted Answer

A) True 
 B)False

Question 18

Organizations impart certain types of knowledge to employees through formal training, whereas some forms of information cannot be communicated through such training. Identify and compare the two types of knowledge these represent.

Accepted Answer

• Explicit knowledge is relatively easil

Question 19

Because of their tacit knowledge, experts sometimes cannot put into words why they know that a problem exists, why a solution will work, or how they accomplished a task.

Accepted Answer

A) True 
 B)False

Question 20

_____ theory argues that people in organizations have the ability to learn through the observation of others.

Accepted Answer

A)  Social learning 
B)  Learning life cycle 
C)  Bounded rationality 
D)  Social identity 
E)  Attribution 
A)  Social learning 
B)  Learning life cycle 
C)  Bounded rationality 
D)  Social identity 
E)  Attribution

Discuss the steps an organization can take to foster learning. Provide an example of each.

Research has consistently shown that fixed reinforcement schedules lead to higher levels of performance than variable schedules.

Which of the following is a characteristic of tacit knowledge?

_____ is the process of selecting, organizing, storing, and retrieving information about the environment.

Research shows that the differences between experts and novices are almost always a function of:

To be rational decision makers, we should evaluate each alternative as soon as we think of it.

A student does his homework and assignments just to avoid being yelled at by the professor. Identify and explain the form of reinforcement used in this situation.

When an individual has a _____, building competence is deemed more important than demonstrating competence.

The rational decision-making model offers a step-by-step approach to making decisions that maximize outcomes by examining all available alternatives.

The rational decision-making model assumes that people are very rarely perfectly rational.

Define social learning theory. Explain the four steps of the modeling process.

A slot machine is an example of a _____ reinforcement schedule.

The first step in rational decision making is to:

Explicit knowledge is what employees can typically learn only through experience.

_____ schedules are designed to reinforce behaviors at random points in time.

Information that is relatively easily communicated and a large part of what companies teach during training sessions is known as _____ knowledge.

Social identity theory holds that people identify themselves by the groups to which they belong and perceive and judge others by their group memberships.

Organizations impart certain types of knowledge to employees through formal training, whereas some forms of information cannot be communicated through such training. Identify and compare the two types of knowledge these represent.

Because of their tacit knowledge, experts sometimes cannot put into words why they know that a problem exists, why a solution will work, or how they accomplished a task.

_____ theory argues that people in organizations have the ability to learn through the observation of others.

What Is Organizational Behavior

Job Performance

Organizational Commitment

Job Satisfaction

Stress

Motivation

Trust, Justice, and Ethics

Personality and Cultural Values

Ability

Teams: Characteristics and Diversity

Teams: Processes and Communication

Leadership: Power and Negotiation

Leadership: Styles and Behaviors

Organizational Structure

Organizational Culture

Filters

Exam 8: Learning and Decision Making

Discuss the steps an organization can take to foster learning. Provide an example of each.

Research has consistently shown that fixed reinforcement schedules lead to higher levels of performance than variable schedules.

Which of the following is a characteristic of tacit knowledge?

_____ is the process of selecting, organizing, storing, and retrieving information about the environment.

Research shows that the differences between experts and novices are almost always a function of:

To be rational decision makers, we should evaluate each alternative as soon as we think of it.

A student does his homework and assignments just to avoid being yelled at by the professor. Identify and explain the form of reinforcement used in this situation.

When an individual has a _____, building competence is deemed more important than demonstrating competence.

The rational decision-making model offers a step-by-step approach to making decisions that maximize outcomes by examining all available alternatives.

The rational decision-making model assumes that people are very rarely perfectly rational.

Define social learning theory. Explain the four steps of the modeling process.

A slot machine is an example of a _____ reinforcement schedule.

The first step in rational decision making is to:

Explicit knowledge is what employees can typically learn only through experience.

_____ schedules are designed to reinforce behaviors at random points in time.

Information that is relatively easily communicated and a large part of what companies teach during training sessions is known as _____ knowledge.

Social identity theory holds that people identify themselves by the groups to which they belong and perceive and judge others by their group memberships.

Organizations impart certain types of knowledge to employees through formal training, whereas some forms of information cannot be communicated through such training. Identify and compare the two types of knowledge these represent.

Because of their tacit knowledge, experts sometimes cannot put into words why they know that a problem exists, why a solution will work, or how they accomplished a task.

_____ theory argues that people in organizations have the ability to learn through the observation of others.

What Is Organizational Behavior

Job Performance

Organizational Commitment

Job Satisfaction

Stress

Motivation

Trust, Justice, and Ethics

Personality and Cultural Values

Ability

Teams: Characteristics and Diversity

Teams: Processes and Communication

Leadership: Power and Negotiation

Leadership: Styles and Behaviors

Organizational Structure

Organizational Culture

Filters