Question 1

Information partnerships require the integration of IT systems from two or more independent companies.

Accepted Answer

A) True 
 B)False  True

Question 2

All organizations seek ways to build sustainable practices and processes that address the needs of the three Ps: ____,____,and ____.

Accepted Answer

People;Plant;Profit
Explanation: All organizations are seeking ways to build sustainable practices and processes that address the needs of the three Ps: People,Plant,and Profit.

Question 3

_____ is a collection of Web-based and mobile technologies that create true interactivity among users.

Accepted Answer

Social media
Explanation: Social media is a collection of Web-based and mobile technologies that create true interactivity among users,most usually allowing users to be both creators and consumers of content.

Question 4

Customer service and support functions are multi-channel.

Accepted Answer

A) True 
 B)False

Question 5

Facebook is used to share your professional life and LinkedIn is used to share your personal life.

Accepted Answer

A) True 
 B)False

Question 6

Both the front office and the back office systems send customer information to the corporate database.

Accepted Answer

A) True 
 B)False

Question 7

All the associated costs of having software in-house represent _____ costs.

Accepted Answer

fixed
Explanation: All the ass

Question 8

A(n)_____ is simply the path a product or service follows from the originator of the product or service to the end consumer.

Accepted Answer

distribution chain
Explanation

Question 9

All organizations are seeking ways to build sustainable practices and processes that address the needs of the three Ps.What are the three Ps?

Accepted Answer

A) People,Plant,and Profit 
B) Price,Promotion,and Place 
C) Practicality,PR,and company Position 
D) Promotion,PR,and People 
A) People,Plant,and Profit 
B) Price,Promotion,and Place 
C) Practicality,PR,and company Position 
D) Promotion,PR,and People

Question 10

Which of the following is a popular social shopping service?

Accepted Answer

A) Orkut 
B) Bartab 
C) Youtube 
D) BBC 
A) Orkut 
B) Bartab 
C) Youtube 
D) BBC

Question 11

Most large manufacturing companies use _____ processes,which ensure that the right parts are available as products in process move down the assembly line.

Accepted Answer

A) ready manufacturing 
B) just-in-time manufacturing 
C) hyper manufacturing 
D) immediate production 
A) ready manufacturing 
B) just-in-time manufacturing 
C) hyper manufacturing 
D) immediate production

Question 12

World of Warcraft and Second Life are two well-known examples of MMORPGs.

Accepted Answer

A) True 
 B)False

Question 13

The distribution chain is simply the path followed from the distributor of a product or service to the end consumer.

Accepted Answer

A) True 
 B)False

Question 14

_____ and _____ refer to keeping the cost of purchased parts and products at acceptable levels.

Accepted Answer

Cost;price
Explanation: Cost a

Question 15

You can post information about yourself on Facebook.

Accepted Answer

A) True 
 B)False

Question 16

In relation to SCM,what is an information partnership?

Accepted Answer

A) Sharing production information with potential customers 
B) Two or more companies cooperating by integrating their IT systems 
C) Competitive suppliers providing production schedules to the manufacturer 
D) Functional areas within your business sharing information 
A) Sharing production information with potential customers 
B) Two or more companies cooperating by integrating their IT systems 
C) Competitive suppliers providing production schedules to the manufacturer 
D) Functional areas within your business sharing information

Question 17

_____ is the use of a mobile device and its location to check into locations such as businesses and entertainment venues,find friends and their locations,and receive rewards and take advantage of "specials" based on location.

Accepted Answer

A) MMORPG 
B) Social locationing 
C) Mobile locationing 
D) Social gaming 
A) MMORPG 
B) Social locationing 
C) Mobile locationing 
D) Social gaming

Question 18

A CRM system uses information about customers to gain insights into their needs,wants,and behaviors in order to serve them better.

Accepted Answer

A) True 
 B)False

Question 19

E-mail,fax,phone,and the Web are all ways in which most companies interact with their customers.This approach is known as multi-channel service delivery.

Accepted Answer

A) True 
 B)False

Question 20

Too many products on hand means that too much money is tied up in inventory and it increases the risk of obsolescence.

Accepted Answer

A) True 
 B)False

Exam 2: Major Business Initiatives: Gaining Competitive Advantage With It

Information partnerships require the integration of IT systems from two or more independent companies.

All organizations seek ways to build sustainable practices and processes that address the needs of the three Ps: ____,____,and ____.

_____ is a collection of Web-based and mobile technologies that create true interactivity among users.

Customer service and support functions are multi-channel.

Facebook is used to share your professional life and LinkedIn is used to share your personal life.

Both the front office and the back office systems send customer information to the corporate database.

All the associated costs of having software in-house represent _____ costs.

A(n)_____ is simply the path a product or service follows from the originator of the product or service to the end consumer.

All organizations are seeking ways to build sustainable practices and processes that address the needs of the three Ps.What are the three Ps?

Which of the following is a popular social shopping service?

Most large manufacturing companies use _____ processes,which ensure that the right parts are available as products in process move down the assembly line.

World of Warcraft and Second Life are two well-known examples of MMORPGs.

The distribution chain is simply the path followed from the distributor of a product or service to the end consumer.

_____ and _____ refer to keeping the cost of purchased parts and products at acceptable levels.

You can post information about yourself on Facebook.

In relation to SCM,what is an information partnership?

_____ is the use of a mobile device and its location to check into locations such as businesses and entertainment venues,find friends and their locations,and receive rewards and take advantage of "specials" based on location.

A CRM system uses information about customers to gain insights into their needs,wants,and behaviors in order to serve them better.

E-mail,fax,phone,and the Web are all ways in which most companies interact with their customers.This approach is known as multi-channel service delivery.

Too many products on hand means that too much money is tied up in inventory and it increases the risk of obsolescence.

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Electronic Commerce: Strategies for the New Economy

Systems Development: Phases, Tools, and Techniques

Infrastructure, Cloud Computing, Metrics, and Business Continuity Planning: Building and Sustaining the Dynamic Enterprise

Protecting People and Information: Threats and Safeguards

Emerging Trends and Technologies: Business, People, and Technology Tomorrow

Computer Hardware and Software

The World Wide Web and the Internet

Designing Databases and Entity-Relationship Diagramming

Decision Analysis With Spreadsheet Software

Network Basics

Building a Web Page With Html

Object-Oriented Technologies

Computer Crime and Digital Forensics

Building an E-Portfolio

Implementing a Database With Microsoft Access

Careers in Business

Building Web Sites With Front-page

Programming in Excel With VBA

Filters

All organizations seek ways to build sustainable practices and processes that address the needs of the three Ps: ,,and .

_ and _ refer to keeping the cost of purchased parts and products at acceptable levels.