Exam 1: Human Resources in a Globally Competitive Business Environment

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All of the following are general categories of HRM activities EXCEPT:

(Multiple Choice)
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Flexibility is currently viewed by most managers and employees as a new and effective way of working to achieve business results,rather than as an exception or employee accommodation.

(True/False)
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The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost,quality,and speed is called:

(Multiple Choice)
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What growing trend will result in waves of individualized products and services,as well as huge savings for companies,which will no longer have to guess what and how much customers want?

(Short Answer)
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Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost,quality,and speed.

(True/False)
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One of the greatest challenges of Chief HR officers is creating a true sense of ownership among senior leaders as to their role of Chief Talent Officers.

(True/False)
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Staffing is comprised of all the following activities EXCEPT:

(Multiple Choice)
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"Business-based flexibility" is characterized by private deals based on individual's needs.

(True/False)
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Managing change is an ongoing process whose objective is to enhance the ability of an organization to anticipate and respond to developments that are only in its external environment.

(True/False)
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Modular corporations retain all major business functions under one roof.

(True/False)
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Quality of work life is defined in terms of management perceptions of employee physical and mental well-being at work.

(True/False)
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Which factors have contributed to the attractiveness of globalization?

(Multiple Choice)
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List and describe the five broad activities encompassed by HRM.

(Essay)
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Changes in any single part of the HRM system have a reverberating effect on all other parts of the system.

(True/False)
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What is productivity?

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According to the text,quality of work life is defined in terms of:

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Define what is meant by quality of work life and list some aspects of successful QWL programs.

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When productivity increases,businesses can pay higher wages without boosting inflation.

(True/False)
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The best way for a company to gain long time prosperity is to downsize.

(True/False)
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The focus for the 21st century organization is far more likely to look like a web: a flat,intricately woven form that links partners,employees,external contractors,suppliers,and customers in various collaborations.

(True/False)
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