Exam 14: Enterprise and Global Management of Information Technology

All of the following are among the top 10 factors in vendor selection except:

Strategic use of an outsourcing approach to IS/IT functions can result in business growth without increased overhead.

The text distinguishes between two types of "offshoring":

What is the consequence of failing to answer the question, how much should be spent on IT?

CIO and IT managers share responsibility for managing the work of IT professionals. In addition, they are responsible for managing the:

According to the text, managing the IT organization and infrastructure includes the management of the hardware, software, databases, telecommunications networks, and other IT resources.

According to the text, _______________ is a key IT management responsibility if business/IT projects are to be completed on time, within budget, and meet design objectives.

According to the text, taking a _______________ approach means that matching business needs takes precedence over commitment to technology platform choices and vendor homogeneity.

According to the text, we seem to have reached a point where virtually every CIO is a(n):

The conventional approach to managing IT human resources is to develop evolving workgroups that are organized around emerging IT-intensive business initiatives, with little explicit delegation of tasks.

What is the number one IT area being outsourced?

According to the Real World case, CEOs want a CIO who is business savvy and can make the technology work for the business; but finding someone who is qualified in both business and technology is difficult.

Most multinational companies have all of the following except:

The CIO and the chief _______________ officer have primary responsibility for leading the business/IT planning process so that IT is aligned with strategic business goals.

What is the number one factor for successful outsourcing?

Which of the following would be associated with an international e-business strategy?

Offshoring can be viewed in the context of either production offshoring or __________ offshoring.

All of the following are common functions of a system performance monitor except:

An international business/IT strategy is multi-regional; a global perspective is region specific.

The _______________ approach to managing IT human resources is to develop evolving workgroups that are organized around emerging IT-intensive business initiatives, with little explicit delegation of tasks.