Exam 14: Enterprise and Global Management of Information Technology

Whether you become a manager in a large corporation or the owner of a small business, you will deal in some way with people, products, or services whose origin is not from your home country.

Software packages must be purchased from the same vendor in order to be compatible in multiple countries.

Many companies are moving away from international or global strategies toward a _______________ strategy, where the company's business depends heavily on its information systems and Internet technologies to help integrate global business activities.

The _______________ approach to managing IT human resources is to hire "best by position" personnel who bring specific IT expertise.

According to the text case, all the following lessons were learned from the COBIT implementation at Blue Cross, except:

According to the text case, the primary objective of the _______________ treaty is to break the bottlenecks in international cyber investigations.

Today, few organizations still establish or enforce policies for the acquisition of hardware and software by end users and business units.

Some countries have reciprocal trade agreements that require a business to spend part of the revenue they earn in a country in that nation's economy.

What would senior management's role be in relation to the question "Whom do we blame if an IT initiative fails?"

Which of the following would be associated with a transnational e-business strategy?

Global systems development teams make heavy use of the Internet, intranets, groupware, and other electronic collaboration technologies.

According to the Real World case, today's CEOs look to the CIO to be more of a functional leader than a strategic business leader.

Which of the following is the least outsourced IT area?

In the early years of computing, the development of large mainframe computers, telecommunications networks, and terminals caused centralization of computer hardware and software, databases, and information specialists.

IS operations management is concerned with the use of hardware, software, network, and personnel resources at the individual workstations of all employees.

What is the number one factor for successful selection of an outsourcing vendor?

A chief information officer (CIO):

Performance monitors enable "_______________" data centers at some companies, where computer systems are operated unattended, especially after normal business hours.

A "best of breed" approach to technology management may sacrifice match-with-business needs for vendor homogeneity and technology platform choices.

According to the real world case, the CIO for Toyota USA asks which question?