Question 1

Which of the following is not one of the modern quality control standards?

Accepted Answer

A)  Six sigma quality 
B)  Malcolm Baldrige National Quality Awards 
C)  ISO 100 
D)  ISO 14000 
A)  Six sigma quality 
B)  Malcolm Baldrige National Quality Awards 
C)  ISO 100 
D)  ISO 14000 C

Question 2

CMMI stands for the Capability Matrix Modeling Integrity framework.

Accepted Answer

A) True 
 B)False  False

Question 3

What is the creation of goods and services using the factors of production including land,labor,capital,entrepreneurship,and knowledge?

Accepted Answer

A)  Operations Management 
B)  Productions Management 
C)  Transformation process 
D)  Production 
A)  Operations Management 
B)  Productions Management 
C)  Transformation process 
D)  Production D

Question 4

Which of the following is one of the five key competitive priorities?

Accepted Answer

A)  Cost 
B)  Capacity 
C)  Inventory 
D)  All of these 
A)  Cost 
B)  Capacity 
C)  Inventory 
D)  All of these

Question 5

Which modern quality control standard is a framework of best practices in managing,measuring,and monitoring software development processes?

Accepted Answer

A)  Six sigma quality 
B)  Malcolm Baldrige National Quality Awards 
C)  CMMI 
D)  ISO 14000 
A)  Six sigma quality 
B)  Malcolm Baldrige National Quality Awards 
C)  CMMI 
D)  ISO 14000

Question 6

What tracks and analyzes the movement of materials and products to ensure the delivery of materials and finished goods at the right time,the right place,and the lowest cost?

Accepted Answer

A)  Transportation planning system 
B)  Distribution management system 
C)  Inventory management and control system 
D)  Materials requirement planning system 
A)  Transportation planning system 
B)  Distribution management system 
C)  Inventory management and control system 
D)  Materials requirement planning system

Question 7

When does OM primarily increase value-added?

Accepted Answer

A)  During the input process 
B)  During the transformation process 
C)  During the output process 
D)  None of these 
A)  During the input process 
B)  During the transformation process 
C)  During the output process 
D)  None of these

Question 8

________ management is the management of systems or processes that convert or transform resources into goods and services.

Accepted Answer

The answer of ________ management is the management of systems...

Question 9

Which of the following is not a type of operational planning?

Accepted Answer

A)  Strategic planning 
B)  Transformation planning 
C)  Tactical planning 
D)  Operational planning and control 
A)  Strategic planning 
B)  Transformation planning 
C)  Tactical planning 
D)  Operational planning and control

Question 10

OM information systems can answer all of the following questions,except:

Accepted Answer

A)  What resources will be needed? 
B)  Where the funding will come to support the effort? 
C)  When each resource will be needed? 
D)  Who will perform the work? 
A)  What resources will be needed? 
B)  Where the funding will come to support the effort? 
C)  When each resource will be needed? 
D)  Who will perform the work?

Question 11

Which type of operational planning uses materials requirement planning systems?

Accepted Answer

A)  Strategic planning 
B)  Tactical planning 
C)  Operational planning and control 
D)  All of these depending on the industry 
A)  Strategic planning 
B)  Tactical planning 
C)  Operational planning and control 
D)  All of these depending on the industry

Question 12

Which company uses package flow information systems at each location to cut truck delivery travel by more than 100 million miles each year?

Accepted Answer

A)  UPS 
B)  Trek Bike Manufacturer 
C)  Frontier Airlines 
D)  None of these 
A)  UPS 
B)  Trek Bike Manufacturer 
C)  Frontier Airlines 
D)  None of these

Question 13

Explain operations management role in business.

Accepted Answer

The scope of OM ranges across the organi

Question 14

What focuses on producing goods and services as efficiently as possible within the strategic plan?

Accepted Answer

A)  Strategic planning 
B)  Tactical planning 
C)  Operational planning and control 
D)  None of these 
A)  Strategic planning 
B)  Tactical planning 
C)  Operational planning and control 
D)  None of these

Question 15

Which of the following activities is within the scope of OM?

Accepted Answer

A)  Forecasting 
B)  Motivating employees 
C)  Scheduling 
D)  All of these 
A)  Forecasting 
B)  Motivating employees 
C)  Scheduling 
D)  All of these

Question 16

What is the management of systems or processes that convert or transform resources into goods and services?

Accepted Answer

A)  Operations Management 
B)  Production Management 
C)  Transformation process 
D)  Production 
A)  Operations Management 
B)  Production Management 
C)  Transformation process 
D)  Production

Question 17

Which of the following refers to value-added?

Accepted Answer

A)  Describes the difference between the cost of outputs and the value of price of inputs 
B)  Describe the similarities between the cost of inputs and the value of price of outputs 
C)  Describes the difference between the cost of inputs and the value of price of outputs 
D)  Any of these depending on the situation 
A)  Describes the difference between the cost of outputs and the value of price of inputs 
B)  Describe the similarities between the cost of inputs and the value of price of outputs 
C)  Describes the difference between the cost of inputs and the value of price of outputs 
D)  Any of these depending on the situation

Question 18

Describe the correlation between operations management and information technology.

Accepted Answer

Managers can use IT to heavily influence

Question 19

Which type of operational planning uses inventory management and control systems?

Accepted Answer

A)  Strategic planning 
B)  Tactical planning 
C)  Operational planning and control 
D)  All of these depending on the industry 
A)  Strategic planning 
B)  Tactical planning 
C)  Operational planning and control 
D)  All of these depending on the industry

Question 20

A transformation process is often referred to as the technical core,especially in manufacturing organizations,and is the actual conversion of inputs to outputs.

Accepted Answer

A) True 
 B)False

Exam 28: Operations Management

Which of the following is not one of the modern quality control standards?

CMMI stands for the Capability Matrix Modeling Integrity framework.

What is the creation of goods and services using the factors of production including land,labor,capital,entrepreneurship,and knowledge?

Which of the following is one of the five key competitive priorities?

Which modern quality control standard is a framework of best practices in managing,measuring,and monitoring software development processes?

What tracks and analyzes the movement of materials and products to ensure the delivery of materials and finished goods at the right time,the right place,and the lowest cost?

When does OM primarily increase value-added?

________ management is the management of systems or processes that convert or transform resources into goods and services.

Which of the following is not a type of operational planning?

OM information systems can answer all of the following questions,except:

Which type of operational planning uses materials requirement planning systems?

Which company uses package flow information systems at each location to cut truck delivery travel by more than 100 million miles each year?

Explain operations management role in business.

What focuses on producing goods and services as efficiently as possible within the strategic plan?

Which of the following activities is within the scope of OM?

What is the management of systems or processes that convert or transform resources into goods and services?

Which of the following refers to value-added?

Describe the correlation between operations management and information technology.

Which type of operational planning uses inventory management and control systems?

A transformation process is often referred to as the technical core,especially in manufacturing organizations,and is the actual conversion of inputs to outputs.

Business Driven Technology

Identifying Competitive Advantages

Strategic Initiatives for Implementing Competitive Advantages

Measuring the Success of Strategic Initiatives

Organizational Structures That Support Strategic Initiatives

Valuing Organizational Information

Storing Organizational Information-Databases

Accessing Organizational Information-Data Warehouse

Enabling the Organization-Decision Making

Extending the Organization-Supply Chain Management

Building a Customer-Centric Organization-Customer Relationship Management

Integrating the Organization From End to End-Enterprise Resource Planning

Creating Innovative Organizations

Ebusiness

Creating Collaborative Partnerships

Integrating Wireless Technology in Business

Developing Software to Streamline Operations

Methodologies for Supporting Agile Organizations

Managing Organizational Projects

Developing a 21st-Century Organization

Business Basics

Business Process

Hardware and Software Basics

Mis Infrastructures

Networks and Telecommunications

Information Security

Ethics

Sustainable Mis Infrastructures

Business Intelligence

Global Information Systems

Global Trends

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