Question 1

Business process reengineering is the analysis and redesign of _________ within and between enterprises.

Accepted Answer

workflow

Question 2

What integrates all of an organization's business process to make individual processes more efficient?

Accepted Answer

A)  Business process modeling 
B)  Business process model 
C)  Business process management 
D)  Business process reengineering 
A)  Business process modeling 
B)  Business process model 
C)  Business process management 
D)  Business process reengineering C

Question 3

What is the activity of creating a detailed flow chart or process map of a work process showing its inputs,tasks,and activities,in a structured sequence?

Accepted Answer

A)  Business process modeling 
B)  Business process model 
C)  Business process management 
D)  Business process reengineering 
A)  Business process modeling 
B)  Business process model 
C)  Business process management 
D)  Business process reengineering A

Question 4

A business ____________ is a standardized set of activities that accomplish a specific task,such as processing a customer's order.

Accepted Answer

The answer of A business ____________ is a standardized set...

Question 5

Explain business process management along with the reason for its importance to an organization.

Accepted Answer

The latest area to discover the power of

Question 6

Which of the following is one of the important characteristics of business processes?

Accepted Answer

A)  The process is cross-departmental 
B)  The process is based on how work should be done across organizations 
C)  The process occurs only within organizations 
D)  The process has internal users only 
A)  The process is cross-departmental 
B)  The process is based on how work should be done across organizations 
C)  The process occurs only within organizations 
D)  The process has internal users only

Question 7

Which of the following is not a business process term?

Accepted Answer

A)  Business process 
B)  Business process model 
C)  Business process model tools 
D)  Business process reengineering 
A)  Business process 
B)  Business process model 
C)  Business process model tools 
D)  Business process reengineering

Question 8

What is a business process?

Accepted Answer

A)  A standardized set of activities that accomplish a specific task, such as processing a customer's order. 
B)  The result in a product or service that is received by an organization's external customer. 
C)  An invisible process to the external customer but essential to the effective management of the business which includes goal setting, day-to-day planning, performance feedback, rewards, and resource allocation. 
D)  The attempts to understand and measure the current process, and make performance improvements accordingly. 
A)  A standardized set of activities that accomplish a specific task, such as processing a customer's order. 
B)  The result in a product or service that is received by an organization's external customer. 
C)  An invisible process to the external customer but essential to the effective management of the business which includes goal setting, day-to-day planning, performance feedback, rewards, and resource allocation. 
D)  The attempts to understand and measure the current process, and make performance improvements accordingly.

Question 9

Describe business processes and their importance to an organization.

Accepted Answer

A business process is a standardized set

Question 10

What is a standardized set of activities that accomplishes a specific task,such as processing a customer's order?

Accepted Answer

A)  Transaction 
B)  Business process 
C)  Expense 
D)  Marketing 
A)  Transaction 
B)  Business process 
C)  Expense 
D)  Marketing

Question 11

Business process management (BPM)integrates all of an organization's business process to make individual processes more efficient.BPM can be used to solve a single glitch or to create one unifying system to consolidate a myriad of processes.

Accepted Answer

A) True 
 B)False

Question 12

A set of one or more process models details the many functions of a system or subject area with graphics and text and its purpose is to:

Accepted Answer

A)  Focus attention on the process model interfaces 
B)  Expose process detail quickly and in a controlled manner 
C)  Encourage inaccuracies in describing the process model 
D)  All of these 
A)  Focus attention on the process model interfaces 
B)  Expose process detail quickly and in a controlled manner 
C)  Encourage inaccuracies in describing the process model 
D)  All of these

Question 13

What is used to create an application that is helpful in designing business process models and also helpful in simulating,optimizing,monitoring,and maintaining various processes that occur within an organization?

Accepted Answer

A)  Business process modeling 
B)  Business process model 
C)  Business process management tools 
D)  Business process reengineering 
A)  Business process modeling 
B)  Business process model 
C)  Business process management tools 
D)  Business process reengineering

Question 14

Business process reengineering is the analysis and redesign of workflow within and between enterprises.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is not one of the three key steps involved in business process improvement?

Accepted Answer

A)  Measure what matters to most customers. 
B)  Monitor the performance of key individuals. 
C)  Assign accountability for process improvement. 
D)  Monitor the performance of key business processes. 
A)  Measure what matters to most customers. 
B)  Monitor the performance of key individuals. 
C)  Assign accountability for process improvement. 
D)  Monitor the performance of key business processes.

Question 16

Compare the continuous process improvement model and business process reengineering.

Accepted Answer

Many organizations began business proces

Question 17

Business processes transform a set of inputs into a set of ___________ for another person or process by using people and tools.

Accepted Answer

The answer of Business processes transform a set of inputs...

Question 18

Describe business process models and their importance to an organization.

Accepted Answer

Business process modeling (or mapping)is

Question 19

What is a graphic description of a process,showing the sequence of process tasks,which is developed for a specific purpose and from a selected viewpoint?

Accepted Answer

A)  Business process modeling 
B)  Business process model 
C)  Business process management 
D)  Business process reengineering 
A)  Business process modeling 
B)  Business process model 
C)  Business process management 
D)  Business process reengineering

Question 20

Continuous process improvement model attempts to understand and _________ the current process,and make performance improvements accordingly.

Accepted Answer

The answer of Continuous process improvement model attempts to understand...

Exam 22: Business Process

Business process reengineering is the analysis and redesign of _________ within and between enterprises.

What integrates all of an organization's business process to make individual processes more efficient?

What is the activity of creating a detailed flow chart or process map of a work process showing its inputs,tasks,and activities,in a structured sequence?

A business ____________ is a standardized set of activities that accomplish a specific task,such as processing a customer's order.

Explain business process management along with the reason for its importance to an organization.

Which of the following is one of the important characteristics of business processes?

Which of the following is not a business process term?

What is a business process?

Describe business processes and their importance to an organization.

What is a standardized set of activities that accomplishes a specific task,such as processing a customer's order?

Business process management (BPM)integrates all of an organization's business process to make individual processes more efficient.BPM can be used to solve a single glitch or to create one unifying system to consolidate a myriad of processes.

A set of one or more process models details the many functions of a system or subject area with graphics and text and its purpose is to:

What is used to create an application that is helpful in designing business process models and also helpful in simulating,optimizing,monitoring,and maintaining various processes that occur within an organization?

Business process reengineering is the analysis and redesign of workflow within and between enterprises.

Which of the following is not one of the three key steps involved in business process improvement?

Compare the continuous process improvement model and business process reengineering.

Business processes transform a set of inputs into a set of ___________ for another person or process by using people and tools.

Describe business process models and their importance to an organization.

What is a graphic description of a process,showing the sequence of process tasks,which is developed for a specific purpose and from a selected viewpoint?

Continuous process improvement model attempts to understand and _________ the current process,and make performance improvements accordingly.

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Accessing Organizational Information-Data Warehouse

Enabling the Organization-Decision Making

Extending the Organization-Supply Chain Management

Building a Customer-Centric Organization-Customer Relationship Management

Integrating the Organization From End to End-Enterprise Resource Planning

Creating Innovative Organizations

Ebusiness

Creating Collaborative Partnerships

Integrating Wireless Technology in Business

Developing Software to Streamline Operations

Methodologies for Supporting Agile Organizations

Managing Organizational Projects

Developing a 21st-Century Organization

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Networks and Telecommunications

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Ethics

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