Question 1

Benchmarking refers to the practice of comparing the production metrics of one firm with the production metrics of another.

Accepted Answer

A) True 
 B)False

Question 2

Efficiency of a production process is the ratio of the actual output of a process to some standard.

Accepted Answer

A) True 
 B)False

Question 3

A bottleneck occurs when a stage in a production process is starving.

Accepted Answer

A) True 
 B)False

Question 4

A service operation by its very nature is a make-to-stock type of production process.

Accepted Answer

A) True 
 B)False

Question 5

When we use a make-to-stock production process, we control our production based on a desired amount of finished goods inventory.

Accepted Answer

A) True 
 B)False

Question 6

One way to categorize a process is to determine whether it is a multiple-stage or a single-stage process.

Accepted Answer

A) True 
 B)False

Question 7

A diamond is conventionally used in a process flowchart to represent a storage area or queue.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following production process terms best describes the situation when activities in a stage of production must stop because there is no work?

Accepted Answer

A) Blocking 
B) Buffering 
C) Starving 
D) Buffer 
E) Setup time 
A) Blocking 
B) Buffering 
C) Starving 
D) Buffer 
E) Setup time

Question 9

If you want to reduce process flow time, it has been suggested that you can reduce interruptions in the production process.

Accepted Answer

A) True 
 B)False

Question 10

Utilization of a production process is the ratio of output to input.

Accepted Answer

A) True 
 B)False

Question 11

Utilization of a production process is the ratio of time that a resource is actually being used relative to the time it is available for use.

Accepted Answer

A) True 
 B)False

Question 12

According to Little's law, which of the following can be used to estimate inventory?

Accepted Answer

A) Process time/Cycle time 
B) Throughput rate × Flow time 
C) Process velocity/Flow time 
D) Set up time/Throughput rate 
E) Value-added time/Process velocity 
A) Process time/Cycle time 
B) Throughput rate × Flow time 
C) Process velocity/Flow time 
D) Set up time/Throughput rate 
E) Value-added time/Process velocity

Question 13

McDonald's fast-food restaurants use a make-to-order production process.

Accepted Answer

A) True 
 B)False

Benchmarking refers to the practice of comparing the production metrics of one firm with the production metrics of another.

Efficiency of a production process is the ratio of the actual output of a process to some standard.

A bottleneck occurs when a stage in a production process is starving.

A service operation by its very nature is a make-to-stock type of production process.

When we use a make-to-stock production process, we control our production based on a desired amount of finished goods inventory.

One way to categorize a process is to determine whether it is a multiple-stage or a single-stage process.

A diamond is conventionally used in a process flowchart to represent a storage area or queue.

Which of the following production process terms best describes the situation when activities in a stage of production must stop because there is no work?

If you want to reduce process flow time, it has been suggested that you can reduce interruptions in the production process.

Utilization of a production process is the ratio of output to input.

Utilization of a production process is the ratio of time that a resource is actually being used relative to the time it is available for use.

According to Little's law, which of the following can be used to estimate inventory?

McDonald's fast-food restaurants use a make-to-order production process.

Introduction

Strategy

Project Management

Design of Products and Services

Strategic Capacity Management

Learning Curves

Manufacturing Processes

Facility Layout

Service Processes

Waiting Line Analysis and Simulation

Six Sigma Quality

Statistical Quality Control

Lean Supply Chains

Logistics Distribution, and Transportation

Global Sourcing and Procurement

Enterprise Resource Planning Systems

Forecasting

Sales and Operations Planning

Inventory Management

Material Requirements Planning

Workcenter Scheduling

Theory of Constraints

Health Care

Operations Consulting

Filters

Exam 11: Process Design and Analysis

Benchmarking refers to the practice of comparing the production metrics of one firm with the production metrics of another.

Efficiency of a production process is the ratio of the actual output of a process to some standard.

A bottleneck occurs when a stage in a production process is starving.

A service operation by its very nature is a make-to-stock type of production process.

When we use a make-to-stock production process, we control our production based on a desired amount of finished goods inventory.

One way to categorize a process is to determine whether it is a multiple-stage or a single-stage process.

A diamond is conventionally used in a process flowchart to represent a storage area or queue.

Which of the following production process terms best describes the situation when activities in a stage of production must stop because there is no work?

If you want to reduce process flow time, it has been suggested that you can reduce interruptions in the production process.

Utilization of a production process is the ratio of output to input.

Utilization of a production process is the ratio of time that a resource is actually being used relative to the time it is available for use.

According to Little's law, which of the following can be used to estimate inventory?

McDonald's fast-food restaurants use a make-to-order production process.

Introduction

Strategy

Project Management

Design of Products and Services

Strategic Capacity Management

Learning Curves

Manufacturing Processes

Facility Layout

Service Processes

Waiting Line Analysis and Simulation

Six Sigma Quality

Statistical Quality Control

Lean Supply Chains

Logistics Distribution, and Transportation

Global Sourcing and Procurement

Enterprise Resource Planning Systems

Forecasting

Sales and Operations Planning

Inventory Management

Material Requirements Planning

Workcenter Scheduling

Theory of Constraints

Health Care

Operations Consulting

Filters