Exam 7: Management and Leadership

The visual illustration of the relationships among the people within an organization that shows who is accountable for the work and who reports to whom is called a Gantt Chart.

Pro Fit, Inc., a maker of men's sportswear, has just reported a record profit. This proves that the firm is successfully achieving its goals.

A key to effective leadership is the ability to:

PMI is a:

Which of the following activities is part of the organizing function of management?

The CEO of peripheral company QuickDrive uses a leadership style that encourages employees to discuss management issues with the CEO and to work together to resolve those issues in a democratic manner. Which of the following statements would the CEO of QuickDrive most likely make?

The steps of the controlling function include assigning tasks and establishing procedures to accomplish organizational goals.

Many cities and businesses are now developing contingency plans to respond to potential terrorist attacks.

Managers or teams of managers at the lower levels of an organization normally develop strategic plans, but top managers do most of the tactical planning.

Which of the following best summarizes the type of leader future organizations are likely to need? In the future, organizations will need leaders who:

Managers are most effective when they consistently use the same leadership style with every employee assigned to their work group.

Goals tend to be broad and focus on the long term while objectives tend to be specific and more short term in their focus.

People who are good leaders also are almost always good managers.

In many smaller firms the manager's role is to direct the employees, telling them exactly what to do.

When establishing criteria to measure the success of a customer-oriented business, managers should:

By completing the courses needed to obtain a college major in accounting, marketing, or some other field, a student can go a long way toward acquiring the _________ skills managers need to rise through the ranks of their area of specialization

Despite all of the changes in the business environment, the basic way a manager performs his or her job has remained remarkably constant.

Brainstorming is coming up with as many solutions as possible in a short period of time with a focus toward not censoring anyone's ideas.

Customers who visit any Good As New Appliance Repair Center see a framed statement prominently displayed near the front door. The plaque describes the company's fundamental purposes. In part, it states that "All Good As New Centers operate under the belief that every customer deserves good quality parts, fast and dependable service, and a fair price." The words on this plaque reflect the ____________ of Good As New

Continuous planning is not necessary, because plans that worked well in the past are likely to continue to work well in the future.