Question 1

The _________ Act established the National Labor Relations Board.

Accepted Answer

A)  Wagner 
B)  Taft-Hartley 
C)  Norris-LaGuardia 
D)  Fair Labor Standards 
A)  Wagner 
B)  Taft-Hartley 
C)  Norris-LaGuardia 
D)  Fair Labor Standards A

Question 2

The sources of many grievances include overtime rules, promotions, layoffs, and job assignments.

Accepted Answer

A) True 
 B)False  True

Question 3

The use of strikebreakers did not become a common management tactic used in labor disputes until the 1980s.

Accepted Answer

A) True 
 B)False  True

Question 4

Which of the following topics is generally covered in a negotiated labor-management agreement?

Accepted Answer

A)  Corporate pricing policy 
B)  Grievance procedures 
C)  Management fringe benefits 
D)  Management compensation 
A)  Corporate pricing policy 
B)  Grievance procedures 
C)  Management fringe benefits 
D)  Management compensation

Question 5

A lockout is a tactic utilized by unions when collective bargaining breaks down.

Accepted Answer

A) True 
 B)False

Question 6

The main objectives of organized labor, better wages and shorter hours, have remained remarkably stable over time.

Accepted Answer

A) True 
 B)False

Question 7

In 1996, the U.S. Supreme Court ruled that primary boycotts are illegal.

Accepted Answer

A) True 
 B)False

Question 8

The __________ guaranteed the rights of individual union members when dealing with their union.

Accepted Answer

A)  Wagner Act 
B)  Landrum-Griffin Act 
C)  Norris-LaGuardia Act 
D)  Taft-Hartley Act 
A)  Wagner Act 
B)  Landrum-Griffin Act 
C)  Norris-LaGuardia Act 
D)  Taft-Hartley Act

Question 9

Since violence in the workplace rarely results in severe injury, it is likely not to be much of a problem in the future.

Accepted Answer

A) True 
 B)False

Question 10

The primary purpose of collective bargaining is to:

Accepted Answer

A)  ensure worker participation in setting the goals and objectives of the company. 
B)  establish and communicate clear guidelines for performance appraisals. 
C)  limit the authority of management to set job categories and direct worker activities. 
D)  negotiate a labor-management agreement that both the union and management are willing to accept. 
A)  ensure worker participation in setting the goals and objectives of the company. 
B)  establish and communicate clear guidelines for performance appraisals. 
C)  limit the authority of management to set job categories and direct worker activities. 
D)  negotiate a labor-management agreement that both the union and management are willing to accept.

Question 11

The disparity in salaries is clearly reflected in the fact that the average executive compensation for a major company was $123 million, compared to a little more than $35,000 that the average worker was compensated.

Accepted Answer

A) True 
 B)False

Question 12

Closed shops were declared illegal by the:

Accepted Answer

A)  Taft-Hartley Act. 
B)  Norris-LaGuardia Act. 
C)  National Labor Relations Board in 1929. 
D)  U.S. Supreme Court in 1946. 
A)  Taft-Hartley Act. 
B)  Norris-LaGuardia Act. 
C)  National Labor Relations Board in 1929. 
D)  U.S. Supreme Court in 1946.

Question 13

Which of the following statements about sexual harassment is most accurate?

Accepted Answer

A)  Only men can be charged with sexual harassment. 
B)  Sexual harassment cannot be proven unless the employee's submission to such conduct was made explicitly a term of employment or was used to influence the results of the employee's performance appraisal. 
C)  One flaw with the current laws concerning sexual harassment is that they do not take into account the possibility of same-sex harassment. 
D)  In evaluating charges of sexual harassment, the courts place a great deal of emphasis on whether the behavior was unwelcomed. 
A)  Only men can be charged with sexual harassment. 
B)  Sexual harassment cannot be proven unless the employee's submission to such conduct was made explicitly a term of employment or was used to influence the results of the employee's performance appraisal. 
C)  One flaw with the current laws concerning sexual harassment is that they do not take into account the possibility of same-sex harassment. 
D)  In evaluating charges of sexual harassment, the courts place a great deal of emphasis on whether the behavior was unwelcomed.

Question 14

A court order directing someone to do something or to refrain from doing something is called a judicial citation.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following statements about the costs of elder care is most accurate?

Accepted Answer

A)  It should be much less expensive for firms to provide elder care than for them to provide child care. 
B)  The financial burdens of elder care on the children of aging parents are likely to become less serious in the future than they are today, because many senior citizens are now remaining employed into their 70s rather than retiring in their early 60s. 
C)  Although elder care is expensive, the good news is that companies can receive a great deal of assistance from the federal government when they establish qualified elder care programs. 
D)  The costs of elder care are likely to rise very rapidly in coming years as an increasing number of older and more experienced employees face the need to care for aging parents and other relatives. 
A)  It should be much less expensive for firms to provide elder care than for them to provide child care. 
B)  The financial burdens of elder care on the children of aging parents are likely to become less serious in the future than they are today, because many senior citizens are now remaining employed into their 70s rather than retiring in their early 60s. 
C)  Although elder care is expensive, the good news is that companies can receive a great deal of assistance from the federal government when they establish qualified elder care programs. 
D)  The costs of elder care are likely to rise very rapidly in coming years as an increasing number of older and more experienced employees face the need to care for aging parents and other relatives.

Question 16

The most potent weapon currently available to management when collective bargaining breaks down is the use of yellow-dog contracts.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following acts gave more power to management in its relations with organized labor?

Accepted Answer

A)  Norris-LaGuardia Act 
B)  Landrum-Griffin Act 
C)  Wagner Act 
D)  Taft-Hartley Act 
A)  Norris-LaGuardia Act 
B)  Landrum-Griffin Act 
C)  Wagner Act 
D)  Taft-Hartley Act

Question 18

Under ________, workers are not required to join the union, but those who do not join are still required to pay a union fee or regular dues to the union.

Accepted Answer

A)  right-to-work laws 
B)  all union security clauses 
C)  agency shop agreements 
D)  Employee Stock Option Plans (ESOPs) 
A)  right-to-work laws 
B)  all union security clauses 
C)  agency shop agreements 
D)  Employee Stock Option Plans (ESOPs)

Question 19

A union shop agreement is illegal in states that have passed right-to-work laws.

Accepted Answer

A) True 
 B)False

Question 20

In recent years, many unions have begun to:

Accepted Answer

A)  focus primarily on the issue of equitable pay. 
B)  assist management in redesigning work and recruiting and training workers from diverse backgrounds. 
C)  take a more confrontational approach when attempting to achieve important goals. 
D)  experience rapid but uneasy growth as more foreign-owned firms enter the U.S. economy, creating cultural problems for American workers. 
A)  focus primarily on the issue of equitable pay. 
B)  assist management in redesigning work and recruiting and training workers from diverse backgrounds. 
C)  take a more confrontational approach when attempting to achieve important goals. 
D)  experience rapid but uneasy growth as more foreign-owned firms enter the U.S. economy, creating cultural problems for American workers.

Exam 12: Dealing With Union and Employeemanagement Issues

The _________ Act established the National Labor Relations Board.

The sources of many grievances include overtime rules, promotions, layoffs, and job assignments.

The use of strikebreakers did not become a common management tactic used in labor disputes until the 1980s.

Which of the following topics is generally covered in a negotiated labor-management agreement?

A lockout is a tactic utilized by unions when collective bargaining breaks down.

The main objectives of organized labor, better wages and shorter hours, have remained remarkably stable over time.

In 1996, the U.S. Supreme Court ruled that primary boycotts are illegal.

The __________ guaranteed the rights of individual union members when dealing with their union.

Since violence in the workplace rarely results in severe injury, it is likely not to be much of a problem in the future.

The primary purpose of collective bargaining is to:

The disparity in salaries is clearly reflected in the fact that the average executive compensation for a major company was $123 million, compared to a little more than $35,000 that the average worker was compensated.

Closed shops were declared illegal by the:

Which of the following statements about sexual harassment is most accurate?

A court order directing someone to do something or to refrain from doing something is called a judicial citation.

Which of the following statements about the costs of elder care is most accurate?

The most potent weapon currently available to management when collective bargaining breaks down is the use of yellow-dog contracts.

Which of the following acts gave more power to management in its relations with organized labor?

Under ________, workers are not required to join the union, but those who do not join are still required to pay a union fee or regular dues to the union.

A union shop agreement is illegal in states that have passed right-to-work laws.

In recent years, many unions have begun to:

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding Economics and How It Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Management and Leadership

Structuring Organizations for Todays Challenges

Production and Operations Management

Motivating Employees

Human Resource Management: Finding and Keeping the Best Employees

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money, Financial Institutions, and the Federal Reserve

Managing the Marketing Mix: Product, Price, Place and Promotion

Extension: Working Within the Legal Environment

Extension: Using Technology to Manage Information

Extension: Managing Risk

Extension: Managing Personal Finances

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