Exam 9: Production and Operations Management

If a company achieves Six Sigma quality standards, they automatically win the Malcolm Baldrige award.

Manufacturing output in the U.S. continues to increase. The high unemployment of skilled workers who previously worked in the manufacturing sector _________________________.

In a modular manufacturing layout teams of workers combine to produce more complex units.

Courtney was planning a new product launch. She knew that the art department was ready to work on the promotional pieces now, but they couldn't start until the strategy group established the price point and the purchasing group obtained the paper needed to make the promotional piece. Establishing price points would take about a week and was dependent on manufacturing getting the costs to the strategy group. This was expected a week from today. The purchasing group indicated the paper could be obtained locally the same day it was requested. Assuming things go as planned and based on this information, when will the art department be able to begin work on the promotional pieces?

__________ has transformed the purchasing function in recent years by helping firms find the best suppliers and the best prices.

According to the Making Ethical Decisions box titled "Do We Stay or Do We Go?" by law a firm must give employees 60 days' notice of a facility or plant closing.

New developments in information technology have:

___________ is a computer application that enables a firm to combine computerized functions of all divisions and subsidiaries of the firm into a single, integrated software program that uses a single database.

To strengthen its manufacturing base, the U.S. will need to continue to innovate.

Casper is in charge of a complex project. He wants to see how all the different activities involved in completing the project are related to each other. One way to illustrate these relationships would be to construct a PERT chart.

Frolichstein Fabrics promotes itself as a specialty manufacturer that will produce according to customer specifications. This firm will probably be best served by using an intermittent process in production.

______________ means tailoring products to meet the needs of a large number of individual customers.

Andre is an outdoorsman whose love of hunting and fishing led him to start an e-tail company specializing in hunting and fishing gear. He decided to locate his business near the Ozarks in southwestern Missouri, partly because of low labor costs, but mainly because the area offered excellent fishing and hunting opportunities, a low crime rate, and a pleasant climate. Ken's location decision was strongly influenced by quality of life considerations.

PERT is a popular technique for analyzing the tasks involved to complete a given project, estimating the time required to complete each task, and identifying the minimum time needed to complete the project.

Lean manufacturing ___________ productivity.

Modern companies tend to deal with many different suppliers in order to avoid problems that can arise when one supplier is unable to provide needed parts or materials.

Actually, it is much easier to custom-design service programs than it is to custom-make goods.

Megatronics, Inc., obtains computer components from a variety of suppliers and puts them together according to customer specifications to create custom-made computers. This process is an example of:

A process manufacturing layout is frequently used in operations that serve different customers' different needs.

In a PERT network, a critical path is the sequence of tasks that takes the longest time to complete.